Hudgell Solicitors Reviews 

1,990
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, often going above and beyond to ensure needs are met and questions are answered. The service is frequently described as professional, efficient, and supportive, with many appreciating the clear communication and regular updates throughout their claims. Reviewers highlight the ease of contact and the helpfulness of the team in explaining complex processes and providing reassurance during difficult times. However, some people mentioned issues with the company's knowledge regarding specific claim parameters, leading to initial assurances that later proved incorrect, and a few reported being dropped after a long period without clear explanation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing them as lovely, helpful,... See more

Customer service

Customers had positive experiences with customer service, consistently highlighting the team's understanding,... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, care, and... See more

Claim

Users describe positive interactions with claim processes, often highlighting the support and kindness... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that the firm was very understanding and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

I am forever grateful to the team of Solicitors at Hudgells, for their professionalism, kindness and understanding shown towards me throughout the whole process of handling my case and beyond. I was a... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,990)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and experienced…

Very professional and experienced relating to Post Office matters. Quick response in negotiations and advice.

31 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We are happy to hear that our expertise and quick response in Post Office matters met your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Professional staff with a human touch…

Professional staff with a human touch who ensured they understood the situation and kept contact throughout the process, explaining what was going on, and why.

4 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear that our staff's professionalism and personal approach made a positive difference. Thank you for acknowledging our commitment to keeping you informed.

Rated 5 out of 5 stars

Best solicitors ever.

Best solicitors ever.
Support was provided at every stage.
Neil is one of the best solicitor I have come across. Very professional.
Ellie dealt with every issue promptly and kept me informed throughout.

1 April 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear that you received excellent support at every stage. We appreciate your positive feedback and that you were kept informed throughout the process.

Rated 1 out of 5 stars

Not knowledgeable on NIHL claims.

Enquired about a military claim for NIHL as I was in the armed forces 1984 to 1996. Gave all the details and they said that can 100% help but then phoned me to say they cannot take on the claim as I joined the forces before 1987. This is wrong as my service continued on until 1996... so that is well after 1987... in fact, 9 years on noise damage. Not very knowledgeable on the parameters of what can be claimed. Other solicitor firms had no problem with the dates.

Now using Eldred Law who were the top recommended anyway.

1 April 2026
Unprompted review
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Reply from Hudgell Solicitors

Thank you for taking the time to leave a review, we value feedback. We are happy to expand upon our reasoning further. Please contact, gb@hudgellsolicitors.co.uk.

Rated 4 out of 5 stars

Council pot hole claim

You did your best, its a shame the council don't take responsibility for their roads
Thanks for your help

30 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate your positive feedback and are grateful for your acknowledgment. We value your understanding.

Rated 5 out of 5 stars

First time making a claim

First time making a claim, and Highly recommend , Lilianna was very professional and attentive listening to me talk through everything. Very helpful and made everything easy to understand. Thank you so much.

25 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Antonia, We're happy to hear that your first claim experience was positive! We appreciate your kind words regarding the attentiveness and professionalism you experienced. Thank you!

Rated 5 out of 5 stars

Quick efficient and welcoming

Quick efficient and welcoming. Brilliant service so far

23 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Craig, We're glad you found our service quick, efficient, and welcoming. Thank you for your brilliant feedback; it means a lot to us.

Rated 5 out of 5 stars

Early days, but feeling positive to a good outcome

I have only just requested help & support yesterday regarding a misdiagnosis claim. Already I have recieved support and confirmation via telephone. Ilze, the lady I spoke to has been very professional and understanding. I am hoping the continued progress is as positive as the beginning.

25 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Mandi, We appreciate your positive feedback and are so glad you've had a professional and understanding experience so far. We hope to continue providing you with positive support throughout this process.

Rated 5 out of 5 stars

We have just started the initial…

We have just started the initial process and so far we have been very impressed with the speed and efficiency of their response to our claim. Ilze has been very helpful.

24 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Lynn, We're happy to know that you've been very impressed with how quickly and efficiently we've responded to your claim. We appreciate your positive feedback!

Rated 5 out of 5 stars

Lorna was amazing from the get go

Lorna was amazing from the get go. She listened and understood my case and was very mindful throughout. She even came to visit me after hospital and stay in communicating for the whole time even when I went back to work. She went out of her way, from visiting locals for information ect.

13 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Thank you for taking the time to leave us a wonderful review. We are thrilled to hear how dedicated and mindful Lorna was throughout your claim. We appreciate your feedback.

Rated 5 out of 5 stars

Very professional

Very professional, extremely helpful overall a very pleasant experience

23 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Steven, We are delighted to hear our team were professional, helpful and pleasant throughout your claim. Thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

Very professional company

Very professional company. All aspects of my enquiries dealt with promptly. Excellent service

20 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate you taking the time to share your positive experience. We're happy to hear that our service met your needs effectively.

Rated 5 out of 5 stars

Very good service

Very good service i would use again, kept informed all the time, very polite staff.

20 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Shaun, We're happy to hear that you had a very good experience with our polite staff! We appreciate your positive feedback and thank you.

Rated 5 out of 5 stars

hudgels absolutely great really is the…

hudgels absolutely great really is the place to come for injury claims amazing service Laura you are real good cant thank you enough rest of the team are quality and officiant well mannered👀👌🏼🫶🏻

20 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Steven, We're happy to hear that you had such a positive experience with our team. We appreciate your kind words and are so glad we could provide amazing service for your injury claim.

Rated 5 out of 5 stars

Fast and friendly

Fast friendly service straight forward and to the point.i made an enquiry I received a call back within the hour and my claim set in motion a day of contacting hugnell solicitors

17 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Steven, We're happy to hear that you found our service fast and friendly. It's great to know the enquiry process and claim setup went smoothly for you. Thank you for your feedback.

Rated 5 out of 5 stars

A positive start

My first correspondences with the company are positive. Helpful and polite on the telephone and quick responses by email. So far it is a positive experience.

17 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Michelle, We're happy to hear that your initial interactions have been positive! We appreciate you taking the time to share your experience with our team.

Rated 5 out of 5 stars

Professional services time to time…

Professional services time to time update on my case. Very helpful and polite. I am very happy ppy with positive result on my case. Good service. In future I will use them again.

18 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Mahammad, We're happy you were pleased with the professional and helpful service you received and the positive outcome of your case. We appreciate your recommendation and future business.

Rated 5 out of 5 stars

I would highly recommend Hudgell Solicitors

Hudgell Solicitors were very supportive throughout my claim. A very big thanks to Rosie and Ellie who were always supportive, prompt, professional, and helpful in dealing with any matters.

I truly appreciate their hard work and I would highly recommend Hudgell Solicitors.

16 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Irfan, We're so happy to hear about the positive support you received during your claim. We appreciate your recognition of the team's hard work, and we're glad they were helpful, professional, and prompt.

Rated 1 out of 5 stars

I called them about inquest…

I called them about inquest representation. I was telling her how my dad died, and it was the 2nd year anniversary of his death, and she hung up on me.

16 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We’re very sorry to hear about your experience, particularly given the sensitive circumstances surrounding your enquiry and the loss of your father. Please accept our sincere apologies for the distress caused when the call was cut off.

Unfortunately, on rare occasions technical issues can occur that are outside of our control. That said, we fully appreciate how disappointing this would have been.

We would very much welcome the opportunity to speak with you again to discuss your enquiry and see if we can assist. Please do get in touch with us directly on 01482 230793.

Rated 5 out of 5 stars

Thank you Hudgell Solicitors

Words cannot express how grateful we are to the team at Hudgell's for taking on our case. We could not get over their skills in listening, their compassion, their professionalism whilst working with them. They put you at ease. There was no hesitation in picking up the phone to ask a question or seek information. They were there every step of the way helping us, especially in our computer skills, to come to a successful conclusion of our case. Thank you from the bottom of our hearts.
We would like to thank Ellie, Abbie and Grace for helping us.

1 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Sheila, We are so grateful for your kind words! It's wonderful to hear that our team's skills, compassion, and professionalism made you feel at ease. We appreciate you acknowledging our support throughout your case and are happy we could help you reach a successful resolution.

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