Huddle Insurance Reviews 7,549

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 999 reviews, reviewers had a great experience with this company. Customers frequently highlight the competitive pricing and the user-friendly online experience, noting how easy it is to navigate the website and obtain quotes. Many appreciate the streamlined process for applying and the clear, jargon-free wording of the policies. However, some people were dissatisfied with the customer service and the online portal, mentioning issues like errors, difficulty updating details, and slow response times to inquiries. A few other people also felt that the service could be inflexible in certain situations, leading to frustrating experiences.

What people talk about most

Price

Reviewers highlight positive aspects of price, often finding it competitive and affordable compared to other... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the website's ease of navigation and... See more

Service

Clients share ambiguous opinions on service. Many customers praise the quick, friendly, and professional... See more

Website

Customers generally express satisfaction with the website's ease of use and navigation. Many reviewers found... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Waited in live chat for too long with no response. Make sure you set aside an hour just to update your details. Online portal is missing a lot of features, why can't I update my rego number onli... See more

Company replied

Rated 4 out of 5 stars

Huddle was very easy to work out premiums on line with the realistic costing for a car that travels less than 5000km per year. Was more than happy to go with them with at least a $250 saving on other... See more

Company replied

Rated 4 out of 5 stars

In regards to Travel Insurance, no problems. However, Huddle does not have the capacity for direct debits to the bank account for monthly car insurance. Everything has to go through a credit card,... See more

Company replied

Rated 4 out of 5 stars

Using the online tool was simple and easy to use. However the add on extra makes these premiums creep up ever so quickly. Though on review the price was still very competitive. Hopefully I never nee... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Travel Insurance Company

Written by the company

By combining our insurance and technology expertise, we're making insurance quicker, better and cheaper. Life moves fast. Who wants to hang around for insurance? Huddle's award-winning car insurance offers flexible options, including Pay As You Drive. Enjoy friendly, Australia-based support and the convenience of buying, managing, and claiming 24/7. Join thousands of satisfied Australians who trust Huddle for their car, home and travel insurance needs.

14 Day Money Back Guarantee

Try our products risk free

If you decide that this policy is not for you and you have not made a claim, you may cancel any Huddle policy within 14 days of it starting.

Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Hassle free

Very easy to set up. No hassles.

2 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

hank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.

Rated 5 out of 5 stars

Easy to use

Easy to use okay

2 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.

Rated 5 out of 5 stars

Quick reply

Quick reply, hoping I have no claims.

7 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.

Rated 4 out of 5 stars

Fast and easy

2 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.

Rated 5 out of 5 stars

Efficiency

Efficiency

7 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, best offer for us.

1 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

hank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.

Rated 4 out of 5 stars

Easy to purchase

Easy to purchase , never had to claim so maybe a loyalty no claim bonus would be great.

17 March 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.

Rated 5 out of 5 stars

very easy to do my insurance online…

very easy to do my insurance online fair quotation monthly payments helps a lot

5 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 5 out of 5 stars

Very easy to setup

Very easy to setup, great price

28 March 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.

Rated 1 out of 5 stars

Huddle insured my new car but the…

Huddle insured my new car but the description on the policy didn't match my car exactly. I asked them for more info but they couldn't confirm if the details were correct so I cancelled the policy. They could've tried harder but didn't.
Won't be going to Huddle again.

31 March 2026
Huddle Insurance logo

Reply from Huddle Insurance

Hi Paul,

Thanks for taking the time to leave us a review. We are sorry to hear we haven't been able to assist you with a policy that suits your needs this time around.
We accept all feedback, whether positive or constructive, as an opportunity to grow and improve, so thank you for this insight.

Rated 5 out of 5 stars

Easy online quote!

Very easy to get an online quote!

5 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 5 out of 5 stars

The online experience was easy

The online experience was easy to manage.

2 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 5 out of 5 stars

The travel insurance is affordable and…

The travel insurance is affordable and easy to understand. I’m very pleased with the policy and coverage provided.

3 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.

Rated 5 out of 5 stars

All good so far

All good so far. I’ll reserve my judgement until I have to claim which hopefully won’t happen.

3 April 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 4 out of 5 stars

Good Service

30 March 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.

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