Kim is hands down amazing! Even though I’m in the US with totally different time zones, she always makes everything smooth, fast, and effortless. Her communication, professionalism, and dedication are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Create your dream FiveM Server in minutes using our easy to install packages!
Contact info
United Kingdom
- support@htnetwork.one
- htnetwork.one
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great staff
Great staff helped me for point A to point B of my situation very helpful and great communication
Kim is amazing
Kim is amazing! She really went the extra mile when setting up my new server and connecting my database out of the kindness of her heart! This is the best server hosting I’ve ever bought. 🔥
The best thing I ever pay for the…
The best thing I ever pay for the support is really good and fast at the job
Best and fast service you will get
I had lost alot of files for my server and was unable to find them. I put in a tech ticket and within a short time they had restored everything for me and fast. Every ticket I have had to put in for help they respond quickly and help every time and don't stop until I am happy. Very friendly and kind as well. Highly recommend using this company!!!!
Very helpful and nice
Very helpful and nice. I highly recommend HTNetwork
Worst Experiance
this company has put a sour taste in the mouth of business. they do not care for customer satisfaction. I purchased a product and it was not what I was expecting. I asked for a refund and the customer crap rep instead of knowing consumer laws and refund request on product that was not what I was wanting instead of offering a different package or even a solution, gave me a dumb video (that mind you... you should watch and read carefully before purchasing) that I already watched 1. refused to offer my refund(which is grimmy)
2. left the chat and did not offer any solution.
If you want a shady web hosting and site package company look here do not use this company ever.
*note* just purchased product at the time of this convo and still have not gotten any resolve... Need I say more bump this comphony. and find you a better service.
Support is awesome they answer my…
Support is awesome they answer my question quick i mean lighting fast and assist no matter what i need. I am new at a vps and they guided me through on everything
They don’t miss!
They don’t miss!! You want professional, to the point support or maybe a Ben and he ease of being able to care and control your own server. Then look no further because HTNetwork has what you need!!
Been with them for months.. actually almost a year and have only been a satisfied customer.
Great customer servies and fast reply
VERY VERY POOR
VERY VERY POOR!
I WOULD NO TOUCH THIS AT ALL!
When things arent working they are not willing to give money at all! Its crazy!
This whole team is absolutely amazing…
This whole team is absolutely amazing at answering any questions or just anything in general. Highly recommend HTNetwork for all things FiveM
Customer service in top
Customer service in top fast good help and nice would not use anyone else for my ny server
I have htnframwork.
I have htnframwork.. Support is great they try to help but i have a single issue from day one(over 3 weeks now) ..I cant lockon while punching,npcs can land every punch and i can hit one or two punches at max before getting knocked out, i tried contacting them for this issue and they sent me a file today that still doesnt work.. You guys messed up some files of gta 5 to have this feature remove and now you guys dont know how to resolve it..I'll update my review when this issue gets solved thanku
First
First, I was a little worried. I did a mistake by installing the QB quarter pack into my personal computer thinking that was the way and messed up my product. Key but once I got a hold of them they took care of it
A high quality company/service!!!
A high quality company/service!!!
The support team are always very friendly and they work fast to solve whatever issue you run into...
Much respect to the entire HtNetwork team.
great product to enhance ur rp experence
TERRIBLE
I have received nothing but poor support. They just pass it to the next person who keeps on passing it along. Terrible Terrible Terrible.
Took three days to get support and…
Took three days to get support and still not working correctly I guess I’ll wait another three days.
HTNETWORK THE BEST HOSTING
I’ve been using HTNETWORK for about 5 months and I haven’t had 1 network outage on the virgina server
Any concerns or issues I have they have always been available to assist
Bought my 2nd server hosting to run 2 servers with them now they are great
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








