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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting specific individuals for their exceptional support. The customer service is frequently described as top-notch, with many people appreciating the quick responses, friendly attitudes, and effective problem-solving. The overall service is considered excellent, with consumers noting the efficiency and ease of their experiences, including fast response times. However, some customers were dissatisfied with the product itself, mentioning that it did not meet their expectations or was not as advertised. These individuals reported issues with product functionality, a lack of clarity regarding "premium" content, and difficulties in obtaining detailed information or resolutions from support regarding product discrepancies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team,... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the support team's quick... See more

Service

Reviewers consistently mention positive feedback about the service. Customers praise the excellent customer... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Product

Customers had ambiguous experiences with the product. Many reviewers expressed dissatisfaction, stating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kim is hands down amazing! Even though I’m in the US with totally different time zones, she always makes everything smooth, fast, and effortless. Her communication, professionalism, and dedication are... See more

Rated 5 out of 5 stars

They don’t miss!! You want professional, to the point support or maybe a Ben and he ease of being able to care and control your own server. Then look no further because HTNetwork has what you need!!... See more

Rated 5 out of 5 stars

An Amazing company that always help with anything they can help with, their fast & very convenient. they are top notch along with staff team. !!! i would recommend them highly & im not just saying tha... See more

Rated 5 out of 5 stars

Going to start that the support team is amazing especially Kim, Helped me fix all my issues very quick its very impressive, overall the pack mods hosting everything is very great. I don't understand w... See more


Company details

  1. Gaming service Provider

Written by the company

Create your dream FiveM Server in minutes using our easy to install packages!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
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1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Misleading product, lack of transparency, and poor support

I purchased an “all-in-one QBcore server pack” from HTNetwork, which was advertised as including “120 premium scripts” and a fully functional one-click installation.

In reality, the product does not match these claims.

The package appears to consist largely of standard QBcore scripts that are freely available online, rather than any clearly identifiable “premium” content. Despite multiple requests, the seller has failed to provide a detailed or verifiable list of the advertised “120 premium scripts,” or any explanation of what makes them “premium.”

The advertised one-click installation also does not function as described, resulting in an incomplete and non-working setup. Instead of addressing these discrepancies, the seller repeatedly redirected me to generic troubleshooting steps, avoiding the core issue.

To make matters worse, my support ticket was closed without providing any clear answers or resolution, which raises serious concerns about the level of support offered after purchase.

Overall, this experience feels misleading and lacks transparency. Until the seller can clearly demonstrate that the product matches the advertised claims, I would strongly advise potential buyers to proceed with caution.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Best VPS Team ever!

I would like the thank the entire Htnetwork team for all they did for me. My server had got raided and the team (Tom and Kim) Had helped me out so much. They helped me get a new vps free of charge and they a lot setup the whole thing as well. I Couldn't be more thankful for the Htnetwork team. Thank you guys so much.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Best support and love my server!

Going to start that the support team is amazing especially Kim, Helped me fix all my issues very quick its very impressive, overall the pack mods hosting everything is very great. I don't understand why people leave negative reviews behind. If you wanna start your fivem server i recommend HTNetwork.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

All in all great experience.

Servers are in great shape! Customer service was fantastic, I dealt with Kim on several occasions and she was absolutely phenomenal! Only thing I would have to say that’s even remotely negative is, if your new to RP or 5m there arnt many guides or tutorials on how to do more of the basic gameplay stuff like sell the drugs you’ve made,so if that’s my only complaint id say they are doing a pretty damn good job. And just to reiterate customer service is great, quick responses, very helpful, and fantastic attitudes!!

6 December 2025
Unprompted review
Rated 4 out of 5 stars

A few bugs with the packs but the…

A few bugs with the packs but the support team, especially Kim, were fantastic, helped very quicky, and were very professional. Although I have been waiting a while for the "developer" to fix something, not sure if that is a HT Network problem or someone who made the mods.

Overall good experience.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Kim is hands down amazing

Kim is hands down amazing! Even though I’m in the US with totally different time zones, she always makes everything smooth, fast, and effortless. Her communication, professionalism, and dedication are unmatched. I highly recommend HTNetwork and the services they offer. I’ll continue to use them and refer them to others without hesitation. A+++++

4 December 2025
Unprompted review
Rated 5 out of 5 stars

top notch

top notch ! genuinely always quick in their tickets also helpful, and issue resolving !!! i would be stuck at somethings or clueless if it wasn't for the team they have provided !!!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Support

Everytime I have a Issue or need some assistance etc. the HTNetwork Team always gave me the correct steps and everytime solve my issues. an special Thanks to Kim for always assisting

25 November 2025
Unprompted review
Rated 5 out of 5 stars

thank you for looking out ive spent…

thank you for looking out ive spent alot of money and would have been sick if i lost my server, i thank you all so much!! I LOVE HTNETWORK YOU ALL ARE THE GREATEST MUCH LOVE!! AND IM TELLING EVERYONE ABOUT YOU GUYS!!! PEACE

23 November 2025
Unprompted review

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