HRKGame Reviews 

30,861
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 568 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable prices and the straightforward, easy-to-use website that makes finding what you need simple, fast, and efficient. Consumers highlight that various game keys and digital software codes usually arrive almost instantly and function properly right away after installation. However, some reviewers were not happy with receiving invalid keys for the wrong region or experiencing frustrating delays when contacting customer service. A few people also specifically mentioned that trying to resolve these unexpected activation problems took multiple days and left them deeply disappointed with the entire purchasing process.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the fantastic prices, easy website... See more

Price

Customers had positive experiences with price, frequently highlighting that keys are much cheaper than... See more

Website

Customers consistently note ambiguous experiences with website navigation, as some reviewers praise the super... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising support agents for solving... See more

User experience

Users describe positive interactions with user experience, noting a consistently seamless purchase process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Every purchase has gone thru with no issue. I don’t have to worry with this site. Only constructive thing I would suggest is to have more competitive pricing. Unfortunately I don’t buy a lot from here... See more

Company replied

Rated 4 out of 5 stars

Good price and OK bying process. The last star is missing due to the complication issuing an invoice. But it worked eventually. I recommend the seller!

Company replied

Rated 4 out of 5 stars

took a little bit than expected in term of delivery but its okay , expected more from the games , at least to have all of them steam cards , but 2 on 5 is not bad , especially comparing the prices on... See more

Company replied

Rated 4 out of 5 stars

There was some issue with the payment processing, the payment went through but the website didn't mark it as processed and I had to contact the support but they sent the key right away. I hope they w... See more

Company replied


Company details

  1. Gaming service Provider
  2. also in
  3. Hobby Store

Information provided by various external sources

HRK Game is an e-commerce and technology business that sells video games and software. HRK Game offers many choices that its users can pick from, and these include the main digital distribution platform HRKGame Store, Make Bundle (pick your indie games and build your own bundle of video games), Giveaways, HRKGame's Trade service that can be used by customers to exchange bought items with one another, swift refunds, and much more. HRK Game aims to deliver a satisfying and complete online shopping experience to avoid gamers that wish to purchase the latest releases at an affordable price.


Contact info

3.9

Great

TrustScore 4 out of 5

31K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(30,861)

695 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fair price and quick service.

29 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for your feedback! We're glad to hear that you were satisfied with our pricing and the speed of our service.

We truly appreciate your support and look forward to serving you again in the future.

Best regards,
Mahshid

Rated 5 out of 5 stars

Excellent service

Excellent service. Whenever I've had a problem, customer service has helped me resolve it. In fact, I'm currently waiting for a response regarding a product I purchased, but I'm sure they'll be able to resolve it without any issues. Best regards.

29 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for choosing us, and we hope to assist you again in the future.

Best regards,
Emilia

Rated 5 out of 5 stars

Fast and easy

29 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

We’re glad everything went well and hope to serve you again very soon.

Best regards,
Emilia

Rated 5 out of 5 stars

Great price!

Pretty sure my first time using HRK but the service was fast and secure and I got the game I wanted at a great price. Super easy to use website and very clear with its pricing and fees or additional products. Would recommend to others.

28 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

We’re really happy to hear you had a great experience with us and truly appreciate your support.

Best regards,
Emilia

Rated 5 out of 5 stars

Very good!

I've ordered from HRKGame a few times and everything was fine, I've never had a problem. Low prices and fast delivery. Very good.

28 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thanks for taking the time to leave a review! We’re really glad you enjoyed your experience with us.

Kind regards,
Emilia

Rated 5 out of 5 stars

User friendly and very reliable.

Bought numerous games and was never dissappointed, I always recommend it to my friends. Fast key delivery, great prices and full customer support. HRK for the win!

28 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us!

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

They have never failed me

They have never failed me, totally recommended.

27 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

CD-Key worked on Steam

CD-Key worked on Steam. A+

27 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello ,

Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!

Regards ,
Linda

Rated 5 out of 5 stars
HRKGame logo

Reply from HRKGame

Hello,

Thank you for your feedback! We’re glad to hear you were satisfied with both the prices and the fast delivery.

We truly appreciate your support and hope to see you again soon!

Best regards,
Mahshid

Rated 1 out of 5 stars

Never had a worse experience with a key…

Never had a worse experience with a key store. Bought a ROW key that specifically stated it could be activated in my region, and only after purchasing did it tell me it CANNOT be activated where I live. Luckily I was able to get a “refund” since the code wasn’t redeemed yet, but I was never given the full amount I paid. After a back and forth with customer support for multiple days they’re refusing to refund the full amount. Overall super sketchy website, avoiding them completely from now on.

25 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

We are sorry to hear that you feel this way about your experience.

However, we would like to clarify that a full refund was already issued for this order, and proof of the refund has also been provided to you. The key was not redeemed, which is why the refund process was completed successfully from our side.

We aim to assist our customers fairly and transparently, and we're sorry you're still dissatisfied despite the refund being completed.

Best regards,
Mahshid

Rated 5 out of 5 stars

Everything went fine every time …

Everything went fine every time I bought sg from here.

26 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello ,

Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!

Regards ,
Linda

Rated 5 out of 5 stars

Item delivered on time and no issues…

Item delivered on time and no issues with redemption! Speedy and reliable!

21 May 2026
HRKGame logo

Reply from HRKGame

Hello,

Thanks a lot for your kind words! It would be a pleasure to see you back with us again soon.

Kind regards,
Mehrnoosh

Rated 4 out of 5 stars

There was some issue with the payment but they resolved it

There was some issue with the payment processing, the payment went through but the website didn't mark it as processed and I had to contact the support but they sent the key right away. I hope they will fix these technical issues in the future because I would like to continue buying from them because of the good price and service, but I do not want to have to contact support each time when I buy something and the payment fails at their end.

25 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for sharing your feedback with us. I’ve passed your suggestions on to our technical team, and they will be working on addressing these issues as soon as possible. We truly appreciate you taking the time to help us improve!

Kind regards
Mehrnoosh

Rated 1 out of 5 stars

İrresponsible customer service and…

İrresponsible customer service and Seller never comes to online There's a Trap İf you Buy something marked as (Row) key it doesn't really means this code is for row region I'm telling you from my experience i have brought dead by daylight key i was chatting with support for 3 days only and all of them said i should wait for maximum 72 hours meanwhile it's been 1 week and İ still didn't get my refund back and Support stopped talking with me and I'm still waiting answer from them it's hard to experience email chatting when there's no live support available They keep telling me seller should come online and blablanlah but it's been centuries I'm waiting for this seller to come online

22 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information.

Kind regards,
Mehrnoosh

Rated 4 out of 5 stars

They need to allow PayPal as a payment…

They need to allow PayPal as a payment option if you do not have enough balance in your HRK wallet. If you try to use your balance, you cannot use PayPal to pay the remainder. The other problem is that you cannot use PayPal to add to your HRK balance, only CC. Other than that, great service.

25 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for sharing your feedback with us. I’ve passed your suggestions on to our technical team, and they will be working on addressing these issues as soon as possible. We truly appreciate you taking the time to help us improve!

Best regards,
Emilia

Rated 5 out of 5 stars

I had an issue unfortunately but it was…

I had an issue unfortunately but it was because of the publisher and not HRK's. They promptly refunded me. Again, it wasn't their fault. I will buy from them again. Otherwise all my other purchases from them were smooth. A+++++

24 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for your understanding and for taking the time to share your experience with us. We truly appreciate your patience regarding the publisher-related issue.

While some problems can unfortunately occur on the supplier’s side, we always do our best to resolve them as quickly as possible, whether through replacement or refund. We’re glad to hear the situation was handled properly and that your other purchases went smoothly.

Your support means a lot to us, and we look forward to serving you again in the future!

Best regards,
Mahshid

Rated 5 out of 5 stars

Very Good store

25 May 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for your kind feedback and support! We’re very happy to hear that you had a good experience with our store.

We truly appreciate your trust and look forward to serving you again in the future.

Best regards,
Mahshid

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look