HRKGame Reviews 

30,961
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 568 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable prices and the straightforward, easy-to-use website that makes finding what you need simple, fast, and efficient. Consumers highlight that various game keys and digital software codes usually arrive almost instantly and function properly right away after installation. However, some reviewers were not happy with receiving invalid keys for the wrong region or experiencing frustrating delays when contacting customer service. A few people also specifically mentioned that trying to resolve these unexpected activation problems took multiple days and left them deeply disappointed with the entire purchasing process.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the fantastic prices, easy website... See more

Price

Customers had positive experiences with price, frequently highlighting that keys are much cheaper than... See more

Website

Customers consistently note ambiguous experiences with website navigation, as some reviewers praise the super... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising support agents for solving... See more

User experience

Users describe positive interactions with user experience, noting a consistently seamless purchase process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Every purchase has gone thru with no issue. I don’t have to worry with this site. Only constructive thing I would suggest is to have more competitive pricing. Unfortunately I don’t buy a lot from here... See more

Company replied

Rated 4 out of 5 stars

Good price and OK bying process. The last star is missing due to the complication issuing an invoice. But it worked eventually. I recommend the seller!

Company replied

Rated 4 out of 5 stars

took a little bit than expected in term of delivery but its okay , expected more from the games , at least to have all of them steam cards , but 2 on 5 is not bad , especially comparing the prices on... See more

Company replied

Rated 4 out of 5 stars

There was some issue with the payment processing, the payment went through but the website didn't mark it as processed and I had to contact the support but they sent the key right away. I hope they w... See more

Company replied


Company details

  1. Gaming service Provider
  2. also in
  3. Hobby Store

Information provided by various external sources

HRK Game is an e-commerce and technology business that sells video games and software. HRK Game offers many choices that its users can pick from, and these include the main digital distribution platform HRKGame Store, Make Bundle (pick your indie games and build your own bundle of video games), Giveaways, HRKGame's Trade service that can be used by customers to exchange bought items with one another, swift refunds, and much more. HRK Game aims to deliver a satisfying and complete online shopping experience to avoid gamers that wish to purchase the latest releases at an affordable price.


Contact info

4.0

Great

TrustScore 4 out of 5

31K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(30,961)

799 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always have had a good experience…

I always have had a good experience with this company HRK. This time I bought a key that another seller sold me a duplicate of! THIS ONE worked!

20 October 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything!

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Fast service

Fast service. Also great security for 1st purchases. Fast at verifying and accepting the order.

20 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Easy

All good. I'm happy

21 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you for your positive feedback! We're happy to hear that everything went well and that you're satisfied with our service. We truly appreciate your support and look forward to seeing you again at HRKGame.com!

Best regards,
Linda

Rated 5 out of 5 stars
HRKGame logo

Reply from HRKGame

Hello,

Thank you for your great review! We're glad to hear that you had a fast and smooth purchasing experience. We truly appreciate your support and look forward to serving you again!

Best regards,
Linda

Rated 3 out of 5 stars

Don't buy from this website

Don't buy from this website
I got scammed , not working key

Edit:
Problem solved
Support was very good .

21 October 2026
HRKGame logo

Reply from HRKGame

Hello,

We're sorry to hear that you feel this way. However, we contacted you through our support ticket to request additional information so we could investigate the issue, but we haven't received a response yet. We'd appreciate it if you could reply to our support ticket so our team can review your case and assist you further.

Best regards,
Linda

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service – Helpful and Understanding!

I purchased Project Zomboid as a gift for my child, but it accidentally went to my Steam account instead. I contacted HRK support, and their team was very polite, patient, and understanding.

They responded to my concerns, investigated the issue, and gave me clear instructions on what to do next. I especially appreciated their kindness and professionalism, as I've been dealing with some health issues that have made handling things like this more difficult.

A special thank you to Emilia and the support team for taking the time to help me. It's nice to deal with customer service representatives who genuinely listen and try to resolve a problem.

The issue is still being finalized, but so far, I'm very pleased with the support I've received. Thank you, HRK!

20 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us!

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

perfect tutto ok.

20 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

The best deals


HRKGame offers the best deals in the game key market, and their troubleshooting process is usually quite efficient.

20 October 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us!

Kind regards
Mehrnoosh

Rated 5 out of 5 stars

Easy Purchase and Redemption

I instantly purchased and redeemed the game I was interested in obtaining. I like receiving heavily discounted prices from HRKGame.com. I will use this site for future purchases.

20 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you for your wonderful review! We're delighted to hear that you enjoyed our competitive prices and had a smooth purchasing and redemption experience. Your support means a lot to us, and we look forward to seeing you again at HRKGame.com!

Best regards,
Linda

Rated 3 out of 5 stars

Some of the keys don’t work

Some of the keys don’t work, and customer support is poor—they even provide instructions that are no longer valid. However, the low prices for other games make up for this; I’ll continue to be a customer, as about 90% of the keys for the cheaper games work fine.

20 October 2026
HRKGame logo

Reply from HRKGame

Hi,

Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention.

We’ve contacted you through your support ticket to request some additional information so we can investigate further. Please reply to our message, and we’ll be happy to assist you.

Thank you for your continued support of HRK Game.

Best regards,
HRK Game Support Team

Rated 5 out of 5 stars

works very well !

19 October 2026
Unprompted review
HRKGame logo

Reply from HRKGame

Hello,

Thank you for the trust and support! It’s customers like you who keep us going.

Kind regards,
Emilia

Rated 5 out of 5 stars

everything great

everything great. I use it many years and i never had issues.

19 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you for choosing us, and we hope to assist you again in the future.

Kind regards,
Emilia

Rated 5 out of 5 stars

was so easy and fast

was so easy and fast
can not be easier

19 October 2026
HRKGame logo

Reply from HRKGame

Hello,

We appreciate your support more than you know. Thanks for being a great customer!

Kind regards,
Emilia

Rated 4 out of 5 stars

Is very easy to use

19 October 2026
HRKGame logo

Reply from HRKGame

Hello,

Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.

Kind regards,
Emilia

Rated 5 out of 5 stars

top top du top

top top du top

19 October 2026
HRKGame logo

Reply from HRKGame

Hello,

It’s great to know you’re happy with our service, and we look forward to seeing you again.

Kind regards,
Emilia

Rated 1 out of 5 stars

Bad.

I just bought an ESET nod32 key, tried to activate it instantly and it says that this subscription is managed by another ESET HOME account.

18 October 2026
HRKGame logo

Reply from HRKGame

Hello,

We are terribly sorry to hear about this issue. We would like to kindly inform you, that we have already updated your ticket with the details of the solution to this problem. #657083

Please have a look at it at your earliest convenience.

Best regards,
Emilia

Rated 1 out of 5 stars

Scam

Was sold a product key that was already used by someone else.

18 October 2026
HRKGame logo

Reply from HRKGame

Hello,

We are terribly sorry to hear about this issue.

We would like to kindly inform you, that we have already updated your ticket with the details of the solution to this problem. #(657134)

Please have a look at it at your earliest convenience.

Best regards,
Linda

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look