HPL Motors Reviews 

This is a -Zero star review......for this company! HPL sold my daughter a vehicle by falsely stating that it had a full service history, setting aside all the issues the vehicle had, we had to personally pay for a Mercedes specialist to review the vehicle and produce a report to HPL for confirmation, this isn't the first vehicle, she originally bought an Audi from them which equally had a list of issues that they didn't repair, they agreed to take the vehicle back, and she then purchased the Mercedes. This has had issues since driving away, along with the false information of a full service history. They yesterday agreed to take the vehicle back, but have now closed the case without getting agreeance from my daughter that she accepts what they propose, so they have not refunded her £2500 deposit and have not refunded the finance payments made, so she is over £4000 out of pocket. I would highly suggest nobody buys a vehicle from this cowboy set up, the staff are rude, and there is no communication from them unless you hound them, not to mention they lie about the vehicle to get the sale!!!! The finance company have already opened an investigation against JHPL, and we are now opening one with The Motor Ombudsman as this is nothing but a disgrace

Very professional service. All the staff are helpful, friendly and caring. Mike, thank you for your attention and professionalism. It was very much appreciated.

Excellent service from Kam very professional

Great service from Mike. He made the whole experience of buying a car seamless and comfortable. I would recommend hpl as its the second car we have bought from them.

HPL motors Stockport was absolutely amazing from start to finish. Nicole was amazing- so friendly and helpful. If every car dealership had a Nichole then they would be a lot better! Thankyou very much

Sara at Preston branch was so helpful from start to finish of the process Sara listened to our needs and as an older customer helped with documentation and navigating my mobile phone ! Buying the car was made so simple and a good experience I would highly recommend HPL and in particular Sara at Preston branch Thanks once again love the new car !

Allan has been great, thank you!
Very efficient it making sure the car was perfect for me.

The whole process was smooth from start to finish
Expertly handled by Jason who was a pleasure to deal with
Very friendly patient polite and knowledgeable
The car itself is fabulous and immaculately presented

Mike has been fantastic from start to finish. So helpful throughout the whole process talked me through everything and given me great advice. I would definitely recommend HPL Motors what a brilliant experience. Thank you so much

Tom dealt with us and was very knowledgeable and took his time to make sure we understood all accepts of the HCP with it being the first time. Thank you Tom we do appreciate the help.

Andy Anchor was spot on from start to finish. Great salesman who kept me updated throughout the whole process of part exchanging my old car and setting up a new car on finance.

Service was great from start to finish, very happy with our car. Andy A went above and beyond!

Hi all! We met with Josh to buy our new family car. He was very accurate and helpful. Paperworks online after or meeting was only taken 20 minutes, may a little bit more, and we collected our car in the next weekend.⭐️⭐️⭐️⭐️⭐️

Great experience with Arjun from HPL motors. We came in on Wednesday afternoon looking for a new car. By Thursday evening, I had driven away in a car I was so pleased with. Arjun helped us all of the way through the process providing advice, guidance and reassurance. There were a few hiccups while trying to get the sale through so quickly, but the team rectified them quickly. Special thanks to Arjun as well for valeting the car himself so that I could pick it up that very next evening. Would definitely recommend!!

Arrived today 25/07/26..at HPL Preston.to test drive a car we had reserved..jack who was dealing with our enquiries greeted us ..asked if we'd like a coffee/ hot drink or water ...very helpful sorting out paperwork..took car for test drive ..all good ..bought the car ..a lovely Mercedes gla ...they had cleaned it inside and out to a high standard... altogether a great service ..quick easy and very helpful...thank you

HPL OIdham,
The whole process from my first phone call to check if the car was still available to driving away was perfect.
Adrian looked after us through the whole process, listened to what I was looking for, gave advice and options. We would like to thank Adrian for all his help and will definitely come back without hesitation and highly recommend HPL Oldham

Mike Agyei-King is a wonderful person and a sale man who attended to us properly and paid attention to our needs and also has custimer best interest at heart.

Mathew was absolutely brilliant knowledgeable about the car we were interested in friendly and super professional talking us through all stages of what HPL had to offer Negative side we had to walk across the showroom to meet the manager who was sat at his desk.Never had to do this before felt uncomfortable. There is no negotiation with the manager Dillan .We asked if they could drop the price by £500 which flatly refused (all this whilst Mathew was going back and forth to the managers desk again this felt uncomfortable)The manager didn't once approach our desk to apologise or explain why it was a flat refusal. Just left it to Mathew who kept his usual standard of proffesionalism throughout THANK YOU MATHEW if it wasnt for you HPL would have lost a sale. My personal experience with the manager being so aloof and superior left me feeling like our custom was not important to him. We have always changed our cars every 2 to 3 years but I am afraid we won't return to HPL

From start to finnish from the receptionist friendly knowledgeable sales staff.
Easy exchange of vehicles hassle free
It was a pleasure to do business with Alan

Mike was very helpful, just got the car today. Very happy