Thanks to Lily I was able to determine which one of two similar batteries suited my laptop. Having a human on the chat sure beats the useless AIs that some vendors use. Delivery was fast enough, and p... See more
Company replied
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Dispatch a bit slow. No instructions on the included user manual or elsewhere in package, but located method on YouTube. Battery fits but needed a little coercion to line screw holes up. Battery conn... See more
Company replied
Site navigation - easy for non-IT Tech people. Communication post-purchase has been excellent. Safe packaging & postage of the battery & clearly identified as potentially hazardous. Good for PO wo... See more
Company replied
The website made it easy to choose the right battery for my exact model of HP laptop. The battery was shipped on the day I placed my order - a Friday. It arrived (near Bris) on Wednesday morning - wel... See more
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Company details
Written by the company
We specialize in the high performance replacement battery industry for HP and Compaq laptops in Australia with up to 15 years of experience, covering over 100,000 battery models and our batteries are all made from imported high quality cells with a quality guarantee! If your HP laptop is experiencing the issue like performance degradation, battery bulging, fast power drops, slow charging, etc., there is a good chance that the battery is faulty and we hope to be your first choice for laptop battery replacement!
Contact info
4.3
Excellent
71 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Thanks to Lily I got the right battery
Thanks to Lily I was able to determine which one of two similar batteries suited my laptop. Having a human on the chat sure beats the useless AIs that some vendors use. Delivery was fast enough, and price was reasonable.
5 May 2026
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your kind words! We’re delighted that Lily could help you find the right battery for your laptop. We agree—a real human touch often makes a big difference compared to automated systems.
We’re also glad that the delivery was fast and the price was reasonable. Your feedback means a lot to us!
Best regards,
HPLaptopBattery.com.au Customer Service Team
I ordered the wrong battery
I ordered the wrong battery, however Lily was able to assist me and eventually get the correct item. Delivery was quite good.
6 April 2026
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your review!
We’re glad that Lily was able to assist you in resolving the issue and helping you get the correct battery. We strive to ensure that our customers are fully satisfied, and we appreciate your understanding. It’s great to hear that the delivery was also to your satisfaction!
Best regards,
HPLaptopBattery.com.au Customer Service Team
good site for id'ing the the right battery
I found the website easy to make sure I was getting the right battery for my model laptop. Delivery was great and well packed. And now I'm getting a full charge again.
18 March 2026
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for the positive feedback! We're thrilled to hear that our website helped you find the perfect battery for your laptop, and that the delivery was smooth and the packaging secure. It's great to know you're getting a full charge again! If you need any further assistance, feel free to reach out.
Best regards,
HPLaptopBattery.com.au Customer Service Team
The battery does not charge fully
The battery does not charge fully. It has been on the charger for 4 hours and still only 57% charged.
17 March 2026
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your feedback. Our customer service team has already contacted you. If the issue is confirmed, we will provide a satisfactory solution, including a full refund or a free replacement. We appreciate your understanding and support! If you have any further questions, feel free to reach out to us.
Best regards,
HPLaptopBattery.com.au Customer Service Team
Ultra fast delivery exact fit and even…
Ultra fast delivery exact fit and even better than original. Very good quality. Thanks
4 March 2026
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your positive feedback! We are glad to hear that the product fits perfectly and meets your expectations. Your support means a lot to us! If you need anything else in the future, feel free to reach out. We look forward to serving you again! 🎉
Best regards,
HPLaptopBattery.com.au Customer Service Team
Excellent
The battery was delivered very fast and was packaged well with instructions. It's perfect for my laptop.
31 December 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you so much for your excellent feedback!
We’re delighted to hear that the battery arrived quickly, was well packaged, and works perfectly with your laptop. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
If you need any assistance in the future, please don’t hesitate to contact us.
Best regards,
HPLaptopBattery.com.au Customer Service Team
The battery came fast I haven't tested…
The battery came fast I haven't tested it yet but the connector looks identical and looks like decent quality came with some screw drivers got it in less then a week customer service was pleasant
20 September 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you very much for your positive review. We’re glad to hear that your battery arrived quickly and that the connector and overall quality meet your expectations. We’re also happy that you found the included tools helpful and had a pleasant experience with our customer service team.
If you need any assistance during installation or testing, feel free to contact us—we're always here to help.
Sincerely,
The HPLaptopBattery Team
HPLaptopBattery has supplied me with 3…
HPLaptopBattery has supplied me with 3 batteries for different laptops over the last few years. Products have always arrived quickly and have been the correct item. First battery is beginning to fail outside warranty and they’re offering a discounted replacement. Good customer service. I’ll continue to purchase from here. Happy Customer. :-)
31 October 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer
Thank you very much for your continued trust and for sharing your positive experience with HPLaptopBattery. We truly appreciate your loyalty over the years and are pleased to hear that our products and service have met your expectations.
It’s great to know that your orders have always arrived promptly and correctly, and that our team could assist you with a discounted replacement when your first battery began to fail. Providing reliable products and attentive after-sales support is always our priority.
We sincerely value your feedback and look forward to serving you again in the future.
Kind regards,
The HPLaptopBattery Team
the product was exactly what I needed
the product was exactly what I needed, it was forwarded quickly and it worked a dream. I especially liked the inclusion of micro tools to help with installation. Well done HPLaptopBattery. I'll deal with you again.
15 July 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Thank you so much for your kind words! We’re thrilled to hear that the battery worked perfectly for you and that the micro tools helped with the installation. Your support means a lot to us, and we look forward to serving you again in the future!
Great experience
Easy to navigate website, Battery delivered quickly with excellent packaging of battery & the accesories to enabling easy fitting & set up of the same
11 September 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Thank you for your great feedback! We’re glad you’re happy with the fast delivery and easy installation.
Non-Delivery
Non-Delivery. I ordered a Dell battery 2 weeks ago. An email came midnight saying battery had been delivered but nothing at my door. I was right here in bed at nighttime, there was no delivery. Bloody scam site.
23 August 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer ,
We are very sorry to hear about the issue with your order delivery. We fully understand your concern and truly value your feedback.
We have tried to reach you but were not able to get in touch. We believe there might be some misunderstanding. To help us verify and resolve this matter as soon as possible, could you please contact us through the order page or simply reply to this email with your order number and related details?
Please rest assured that we will handle this for you promptly. Thank you for your understanding and patience.
Wishing you all the best,
HPLaptopBattery.com.au Customer Service Team
Great product delivered quick and at a…
Great product delivered quick and at a very good price.
13 August 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Thank you very much for your great review! 🙏 We’re glad you’re satisfied with the product and price, and that it was delivered smoothly. We look forward to serving you again.
—HPLaptopBattery.com.au Customer Service Team
A few glitches.
Dispatch a bit slow. No instructions on the included user manual or elsewhere in package, but located method on YouTube. Battery fits but needed a little coercion to line screw holes up.
Battery connector cable is about 12mm longer than original, therefore an extra kink needed in the wires to get it level with the battery so that the laptop back can sit down fully. Working OK so I guess the end result is positive.
9 May 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your detailed feedback — it's very helpful. We’re sorry to hear about the slow dispatch and the absence of clear instructions in the package. It's good to know you were able to find guidance online and that the battery is working correctly, even with the connector length issue.
We’ll pass your comments on to our packaging and logistics teams to improve future orders. Thanks again for your patience and for sharing your experience.
Best regards,
hplaptopbattery.com.au team
Very straightforward and Helpful
28 April 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your kind feedback! I'm glad to hear that you found everything straightforward and helpful. If you need any further assistance, feel free to reach out anytime!
Best regards,
hplaptopbattery.com.au team
Quick reply to query about a battery…
Quick reply to query about a battery for a model not listed on the website. Delivery was faster than said. Installation instructions were not quite right but adequate enough for me to make successfully replacement.
2 April 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your feedback! We're glad we could assist with your query about the unlisted battery model and that the delivery exceeded your expectations. We appreciate your patience with the installation instructions—your input helps us improve them for future customers. If you need any further assistance, don't hesitate to reach out.
Thanks again for choosing us!
Best regards,
hplaptopbattery.com.au team
Pretty good experience for trading
Pretty good experience for trading. Very fast delivery, and the product performs very well! Thank you!
18 February 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
That’s awesome to hear! Glad everything went smoothly and the product is working well for you. If you ever need anything else, feel free to reach out. Thanks for sharing your experience!
Best regards,
hplaptopbattery.com.au team
Found HPLaptopBattery through Google…
Found HPLaptopBattery through Google and you guys are the best. Your website was easy to manoeuvre and the purchase was quickly processed. The item delivered on time. I am impress with what I received as I didn't expect the item I bought came with tools as well.
Thank you HPLaptopBattery for your excellent products and services.
17 February 2025
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you so much for the kind words! We’re thrilled to hear that you had a smooth experience shopping with us and that the tools included were a nice surprise. It’s always great to know our customers are happy with both the product and service. If you need anything in the future, don’t hesitate to reach out!
Best regards,
hplaptopbattery.com.au team
Battery works great!!!
Battery works great!!!
Torx 5 screw driver provided not great, damaged screw head, had to use my own.
29 November 2024
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for your feedback! We're glad to hear the battery is working well. We apologize for the issue with the provided Torx 5 screwdriver. Your comment helps us improve, and we'll ensure better quality tools are included in the future. Let us know if you need further assistance!
Best regards,
hplaptopbattery.com.au team
New Battery for Laptop - Quick Delivery & Great Performance!y was well-packaged and…
The battery was well-packaged and arrived in under a week. It was just as described, and my husband is happy now that his laptop no longer goes flat as quickly as before. Winner!
10 October 2024
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
Thank you for sharing your experience! We're delighted that the battery arrived promptly and is working well for your husband's laptop. It’s always great to hear when our products make a positive difference!
Best regards,
hplaptopbattery.com.au team
Excellent service
Excellent service. Battery works great quick delivery.
3 October 2024
Unprompted review
Reply from HPLaptopBattery.com.au
Dear Customer,
We're thrilled to hear that you're satisfied with our service! It's always our aim to provide quick delivery and high-quality products. We're glad that the battery is working great for you and that our customer support was able to assist you promptly. We appreciate your trust in us and look forward to serving you again in the future!
Best regards,
hplaptopbattery.com.au team
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