Housing.com Reviews 

169
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were let down by their experience overall. People pointed out that communication regarding payments and property options was sometimes unclear, and that follow-through afterwards fell short of expectations. Some reviewers were not happy with the assigned relationship managers, mentioning that they frequently ignored calls, went missing, or offered virtually no assistance. Consumers also mentioned that getting a response from customer support was extremely difficult, leaving them feeling stuck and frustrated without any resolution to their problems. Many buyers advised others to avoid purchasing any paid subscriptions, warning that the service is a waste of money.

What people talk about most

Service

Clients share negative opinions on service, reporting widespread dissatisfaction with unfulfilled promises... See more

Staff

Reviewers mention negative feedback about staff, highlighting that relationship managers are frequently... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting that getting responses... See more

Subscription

Consumers find subscription plans to be deeply disappointing, as reviewers consistently report that sales... See more

Payment

Users describe negative interactions with payment, noting that sales representatives are constantly calling... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hi I took paid account based on housing.com team feedback that their sales agent will show 75 direct property from owner. This is complete scam run by sales team once you pay them they never contac... See more

Rated 1 out of 5 stars

Very bad experience. Site is having glitches since I have taken the package. Staff is unqualified and unable to resolve. Promises made by sales staff are never fulfilled. Got 100 of calls until I paid... See more

Rated 1 out of 5 stars

Unprofessional team, they don’t what they are doing. In a week 10-15 leads coming but they don’t follow up or do their work Please don’t take paid service it is wasted money, throwing in garbage... See more

Rated 1 out of 5 stars

Very Poor Service – Not Recommended I purchased the Housing.com Relax Plan for finding a rental property in Pune, but my experience has been very disappointing. The Relationship Manager keeps chang... See more


Company details

  1. Real Estate Agency
  2. also in
  3. Real Estate Agents
  4. Real Estate Rental Agency

Information provided by various external sources

Housing.com is a Mumbai-based real estate search portal which allows customers to search for housing based on geography, number of rooms, and various other filters.


Contact info

1.1

Bad

TrustScore 1 out of 5

169 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.1

All reviews

(169)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware renters

Beware renters, this is a SCAM in disguise! Housing.com promised a refund if I couldn't find a property within 90 days with their fancy "MoneyBack" plan. Like a sucker, I signed up.

90 days of frustration later? No property, no refund, and ZERO communication from Housing.com. They never sent an email about the policy details, what qualified for a refund, or anything! It's like they're hoping you'll forget and lose your money.

Calling customer service? Useless! They just give you the runaround.

Don't trust their empty promises! Housing.com is all talk and no action. They take your money and then leave you high and dry.

Here's what you REALLY get with Housing.com's MoneyBack plan:

A massive headache
Unfulfilled promises
Zero communication
The feeling of being completely scammed
Save your money and your sanity! There are plenty of other rental platforms out there that won't play these money-grabbing games.

Stay away from Housing.com! You've been warned!

31 May 2024
Unprompted review
Rated 1 out of 5 stars

Cheater..Cheater..Cheater.

Cheater..Cheater..Cheater.

1000 times i request to all friend don't buy any service from this website.. There don't have any genuine data. I have purchase subscription and i waste my total money. after payment i not getting single inquiry from this side. and even i try to find itself but there unable to find single genuine lead.

Absolute waste and truly unprofessional bunch of who don’t bother to customer requirements after collecting fees. Once you pay them, you should forget the rest. Do not expect any actions from them. Total waste of money and time. Very bad experience and I wish no one would face the same. They are cheaters , they have cheated me on package and took money for 2 months listing . They given 2 months after taking money…not bothered to even understand . Their All People is a useless character & stupid of people they call 3rd Party . Absolutely cheaters . Please don't waste your money ..most of the leads are fake and don't reply or respond ..

9 May 2024
Unprompted review
Rated 1 out of 5 stars

Housing.com has fake properties

Housing.com has fake properties. Some of them don't even exist. We took the premium package and wasted all our money as every property we called said it is rented out. Also, property agents have posted as owners. We took the premium package as we did not want to pay brokerage to the agents. Plus they suddenly exhaust all the property inventory without intimation. They recommend an outside property and exhaust an inventory even by clicking on it to check the details. There is no place to see how have we exhausted all our inventory. Fraud company and fraud people.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

The website completely misrepresents…

The website completely misrepresents the benefits of taking their packages. I was told by the sales team that I would get a certain number of leads per day based on the searches done by buyers for similar properties. After I took the package, I received '0' leads. I contacted customer service and they said they had boosted the listing and I would get contacted if anyone was interested in the property. I saw no such boosting nor any benefit from the boosting. Besides this, it was NOT what I was looking for or told at the time of taking the package !!!. Stay away from this company. They are frauds, misrepresenting their services.

9 December 2023
Unprompted review

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