Housing.com Reviews 

169
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were let down by their experience overall. People pointed out that communication regarding payments and property options was sometimes unclear, and that follow-through afterwards fell short of expectations. Some reviewers were not happy with the assigned relationship managers, mentioning that they frequently ignored calls, went missing, or offered virtually no assistance. Consumers also mentioned that getting a response from customer support was extremely difficult, leaving them feeling stuck and frustrated without any resolution to their problems. Many buyers advised others to avoid purchasing any paid subscriptions, warning that the service is a waste of money.

What people talk about most

Service

Clients share negative opinions on service, reporting widespread dissatisfaction with unfulfilled promises... See more

Staff

Reviewers mention negative feedback about staff, highlighting that relationship managers are frequently... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting that getting responses... See more

Subscription

Consumers find subscription plans to be deeply disappointing, as reviewers consistently report that sales... See more

Payment

Users describe negative interactions with payment, noting that sales representatives are constantly calling... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hi I took paid account based on housing.com team feedback that their sales agent will show 75 direct property from owner. This is complete scam run by sales team once you pay them they never contac... See more

Rated 1 out of 5 stars

Very bad experience. Site is having glitches since I have taken the package. Staff is unqualified and unable to resolve. Promises made by sales staff are never fulfilled. Got 100 of calls until I paid... See more

Rated 1 out of 5 stars

Unprofessional team, they don’t what they are doing. In a week 10-15 leads coming but they don’t follow up or do their work Please don’t take paid service it is wasted money, throwing in garbage... See more

Rated 1 out of 5 stars

Very Poor Service – Not Recommended I purchased the Housing.com Relax Plan for finding a rental property in Pune, but my experience has been very disappointing. The Relationship Manager keeps chang... See more


Company details

  1. Real Estate Agency
  2. also in
  3. Real Estate Agents
  4. Real Estate Rental Agency

Information provided by various external sources

Housing.com is a Mumbai-based real estate search portal which allows customers to search for housing based on geography, number of rooms, and various other filters.


Contact info

1.1

Bad

TrustScore 1 out of 5

169 reviews

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No history of asking for reviews

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1.1

All reviews

(169)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Housing with different language

I have a listing in their site and the site is in "Chennai". The customer service called me and straight away started with Hindi (to all my known Hindi and unknown Hindi friends, its not about Hindi).. she started with a language assuming a site listed in Chennai and the owner can speak that language without any second thought. So, I started replying in Tamil which obviously I assumed that she can understand Tamil as well as they have service for Chennai ;-). She responded again in Hindi, then me in Tamil, finally she gave up asked which language I am comfortable with, I said, I can speak Tamil and English.. then she started with English "fluently".. I asked her why did she start with Hindi for a Chennai listing. And the response surprised me - "She DISCONNECTED the call". All my fellow brothers and sisters all over India.. You understand why we are against "Hindi Imposition". Because we are already being treated like this, and we know what will happen if we fully allow these people here.

26 May 2025
Unprompted review
Rated 1 out of 5 stars

Please don't trust this platform

Please don't trust this platform, they are only interested in selling the services not to help customers. their support team is the worst I have seen. i bought their highest plan money back to get the 3BHK house, their RM are like we don't care about you..think twice before taking their services. Don't buy anything with them you will regret like me..

15 April 2025
Unprompted review
Rated 1 out of 5 stars

This website is totally fraud

This website is totally fraud, scam

They have debited amount but not activated the plan..and also not picking the call..very very bad website.
Don't use. It is waste of time.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Housing.com is a scam

Housing.com is of no use, it's not providing the service for owners and tenants, this is only for fraud brokers and someone who have lot of money to give the brokers. I don't recommend this website I am owner and I wants to help you, not to get fooled.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

a refined versionHere's of your review:

a refined versionHere's of your review:

---

I want to warn everyone about my experience with Housing.com. They claim to provide services that help you find property without involving brokers, but their promises fall far short. Despite their assurance, the assigned Relationship Manager does not proactively suggest suitable properties. Even after insisting, they provide only 3–4 options, which are often completely misaligned with your preferences.

Whenever you try to follow up, the manager gives vague responses like "I'm talking to the owners," leaving you waiting endlessly. They ultimately waste your time and money without delivering on their promises. Based on my experience, I believe their service is deceptive and untrustworthy.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Fraud company

Never ever pay for their membership. They called me 20 times to sell membership and once I purchased since then they are not even receiving calls or sending any leads.
Even the complain mail and messages were totally ignored.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

housing.com dummy users

I took a premium subscription for renting out villa. I got more than 15 leads. I called them few fellows says that they are looking for property almost 30 km away from the advertised location. When I checked they all are housing.com dummy users and local brokers. I have the list and can share it public whenever needed. Don't take any subscription. Pathetic

23 March 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience ever with housing.com

The worst experience I had with housing.com. in the name service the took money that money back plan. N now when we are trying to call them since last week asking refund they are just fooling us around. this is hw u run business by fooling people with fake hopes. We opted for return back plan and now when guys could not sold the property still you are nt returning back the amount. Instead you just give round round answer. I have documented all and definitely i will go to consumer court to file case. I have name and number all the agency and RM who contacted us.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy the plan

Since , I don’t have option to provide 0 rating otherwise I might provide 0 rating .8448500271 Ritik from housing.com convinced to buy housing.com premium plan, post that he is not picking the call.. My account was blocked from housing.com and not refund the money

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Housing.com’s False Promises & Terrible Customer Experience – Read Before You Buy!

I want to warn others before they fall into the trap of Housing.com’s paid plans. Before purchasing, their team made several commitments, including:

✅ A dedicated Relationship Manager (RM) from my location for proper assistance.
✅ A money-back guarantee if my property was sold by other means.
✅ A full refund if I was dissatisfied with their service. (Confirmed by their team member during the call before purchase.)

However, none of these promises were fulfilled.

🔴 No Proper RM Support – The RM assigned to me was barely responsive, and getting a reply was nearly impossible. I was left struggling on my own.

🔴 Zero Visibility on My Listing – Even after 11 days, my property listing had no views, no inquiries, and even my updated photos weren’t uploaded.

🔴 No Refund Despite Verbal Commitments – After providing proof that their team had confirmed, "If you are not happy with the service, you will get a full refund," they conveniently hid behind their policies and denied everything.

💸 I lost ₹10,000 due to their false promises—don’t let them take your hard-earned money too!

When individuals like me invest in such services, we expect reliability and results, not scripted responses and broken promises. But Housing.com prioritizes sales over customer satisfaction, trapping people with false commitments and refusing refunds when they fail to deliver.

🚨 Think twice before investing in their plans. If they couldn’t fulfill their promises to me, they won’t fulfill them for you either. Learn from my experience and avoid wasting your money!

10 March 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD COMPANY HOUSING.COM

FRAUD. FRAUD. FRAUD COMPANY..
IN THE TIME OF SALE THEY MADE SO MANY PROMISES.. AFTER TAKING THE PAYMENT THERE IS NO RESPONSE. NO SERVICE QUALITY NO CUSTOMER SUPPORT.. FRAUD COMPANY..
DON'T BUY ANY PACKAGE FROM THIS COMPANY.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Faulty tech, over committing, zero delivery of services, incapable customer service. Total fraud.

After much pursuance from their salesperson, I bought a premium plan for my commercial property. At the time of selling the package, they hugely over-committed. Its been 3 weeks since the functions on their interface are not working. I cant even see the pictures of the property. Only 1 lead, which doesn't open. So no information about that 1 lead even. I have been writing emails, and calling customer service (Ref ID 2502947)but they have a std reply, "have raised the concern, will be resolved in 24 hrs, pl don't worry". When I ask for a refund, they say, its not their policy to refund money!! Its been frustrating apart from that feeling of losing money to fraud. Housing feels like a scam. Strongly recommended to check their feedback before connecting with them.

1 March 2025
Unprompted review

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