Housers Reviews 1,437

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Outright scam. They charge fees if you don't invest every few months, which they introduce after I had already invsted my money, and when I was just trying to get out of the platform as multiple proj... See more

Rated 1 out of 5 stars

Worst investments platform I have ever used since 2015. The language mutations is terrible, most of the info is available only in Spanish. All of my 16 investments, except one, is in recovery - money... See more

Rated 1 out of 5 stars

Invested in three projects. All have gone overdue and then after one year you have to invest or to pay the annual fees which which offset any income of the projects. Also there is no Prospect on when... See more

Rated 1 out of 5 stars

I started using Housers in 2017 and things went fine until 2020, then everything collapsed. Now 16 out of 25 of my remaining investments are in recovery and for most of them nothing has changed in... See more

Company replied

Company details

  1. Investment Service

Written by the company

Housers is the leading Real Estate crowdfunding platform in Spain, Italy, and Portugal. It allows starting investing with as little as 300€, earning the high yields that some European cities have to offer.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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1.3

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(1,437)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away from Housers

The project I invested in is delayed for several years and my money is locked-up. Housers make false promises by overestimating ROIs and deadlines. A great number projects in the platform are failed.

Communication is simply a joke. They ignore your emails or you get copy/paste replies from templates. Just don´t waste your time trying to contact them.

The project appears as 'without incidents' in the system but they haven´t paid any interests for almost 1 year. During the last year they only paid interests once.

They started charging a monthly fee to use their platform. Since the projects are delayed, you have no other option than to pay the fee or make a new investment every year. So now, I am not receiving any interests and I have to keep investing in a platform that does not instill any confidence? Sounds like a scam.

15 November 2022
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Reply from Housers

Hola Oriol,

Puedes contactactarnos por mail: Email, soporte@housers.com o por el formulario de contacto web, https://www.housers.com/es/contact Si lo prefieres, puedes dejarnos tu dirección de e-mail por privado y seremos nosotros quiénes nos pongamos en contacto contigo.

Reciba un cordial saludo.

Rated 5 out of 5 stars

I have several projects with them Royal…

I have several projects with them Royal Golf Mijas and Malvarrosa, I was a beginner and Hoousers has helped me a lot. Whenever I have contacted them they have attended me informing about everything. It is the best way to move money, with exceptional benefits.

4 October 2022
Unprompted review
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Reply from Housers

Hola Tommi,

Nos llena de energía saber que has confiado en Housers y que la diversificación de nuestros usuarios aumenta, posicionándonos como la primera plataforma paneuropea que ofrece este tipo de activos de forma integrada en una misma plataforma.


Reciba un cordial saludo.

Rated 4 out of 5 stars

very good website

this platform allowed me to invest in Milan, Lombardy, after a bit of time to understand how it works i started earning quite well, if you're interested in investing i definitely reccomend it!

7 November 2022
Unprompted review
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Reply from Housers

Hola Mateo,

¡Muchas gracias por confiar en Housers!

Es una gran satisfacción para el equipo que participes en nuestra plataforma fintech de inversión y crowdfunding y crowdlending.

Reciba un cordial saludo.

Rated 1 out of 5 stars

DO NOT WASTE TIME AND MONEY WITH HOUSERS!

Do not waste your time and money with this platform! They do not deliver what they promise. I was caught with their bonuses, but I received 0 euros. Communication?? Tragical... If you receive answers they usually are COPY/PASTE. Check further reviews here and see how they care about the clients.
I've just received an email that they won a new innovation reward... I don't understand what organizations can give awards to these types of companies that do not care about their clients...
MY AWARDS WOULD BE:
- 0 for communication
- 0 for delivering promises
- 0 for not having secondary markets
For investors who care about well-diversified portfolios. Do not risk with your capital and do not invest through this platform because there are for sure better options in the market than this. If you invest money through them you won't have a chance to sell your investments on secondary markets. That means you will be stuck with them forever...

6 November 2022
Unprompted review
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Reply from Housers

Hola Povilas,

Para poder ayudarle, por favor, pónganse en contacto a través de alguno de los siguientes medios:

Formulario de contacto web, https://www.housers.com/es/contact o por mail: soporte@housers.com

Muchas gracias.

Rated 4 out of 5 stars

Houser paltform is best for investment…

Houser paltform is best for investment I use last 1 month souch amazing results

1 October 2022
Unprompted review
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Reply from Housers

Hi Shah ,

Thank you very much for telling us about your experience with Housers.

We want everything to continue just as well.

Receive a cordial greeting.

Rated 5 out of 5 stars

I have been investing with Housers for…

I have been investing with Housers for a while and I have to say that they are very professional and I am really happy with their job. Thank you for your work.

13 April 2022
Unprompted review
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Reply from Housers

Hi David,

It fills us with energy to know that you have trusted Housers and that the diversification of our users increases, positioning us as the first pan-European platform that offers this type of assets in an integrated way in the same platform.


Receive a cordial greeting.

Rated 5 out of 5 stars

gorgeous platform

with this platform it allowed me to invest in San vito lo capo in sicily, I'm earning quite well, I recommend it for those wishing to invest

14 July 2022
Unprompted review
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Reply from Housers

Hi Gorgeous,

Thank you very much for trusting Housers!

It is a great satisfaction for the team that you participate in our fintech investment and crowdfunding and crowdlending platform.

Receive a cordial greeting.

Rated 5 out of 5 stars

HIGH QUALITY SERVICE

HIGH QUALITY SERVICE

the service offerred is just a high quality one. The best investment I ever did. Very thankful.

14 September 2022
Unprompted review
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Reply from Housers

Hi Nieves,

Thank you very much for telling us about your experience with Housers.

We want everything to continue just as well.

Receive a cordial greeting.

Rated 5 out of 5 stars

It is a very pleasant website to…

It is a very pleasant website to navigate, the functionality and layout is very easy to understand which leads to a quality experience while using it.

11 September 2022
Unprompted review
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Reply from Housers


Hi Noko,

Thank you very much for telling us about your experience with Housers.

We want everything to continue just as well.

Receive a cordial greeting.


Rated 1 out of 5 stars

Less than expected

1. Financials
I started to invest as test, to see how trustworthy the platform is.
The projects I invested in are delayed, after 12 months from last investment the platform started to charge, so for now from 12 EUR I have 2$ interest left.
The projects keep being delayed, so I do not have yet the confidence to invest more.

2. Account Health
I was called to submit a 2nd identity document in the platform, for security reasons. When accessing the platform, nothing shown any document lack or other issue with my account. I opened a support ticket: the 1st answer said my account is completely documented, a 2nd later message said that I still need to submit a 2nd identity document

3. Communication
I received messages partially in English, partially in Spanish - in the same message.

I am not pleased with my overall experience with this platform, I asked them how can i close my account and recover my investments at least at breakeven

31 August 2022
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Reply from Housers

Hello Daniela,

You can contact us by mail: Email, support@housers.com or through the web contact form, https://www.housers.com/es/contact If you prefer, you can leave us your e-mail address privately and we will be who we contact you.

Receive a cordial greeting.

Rated 5 out of 5 stars

So far good experience investing in a…

So far good experience investing in a project. I try to diversify my investment portfolio. And housers has become a good collaborative investment opportunity. Recommended.

27 August 2022
Unprompted review
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Reply from Housers

Hi Alvaro,

Thank you very much for telling us about your experience with Housers.

We want everything to continue just as well.

Receive a cordial greeting.

Rated 1 out of 5 stars

It is a scam!

I invested in about 10 projects in the last two years and all of them (I repeat ALL OF THEM) are failed or restructured but in the end, the money is blocked and the possibility to see them back is really few.

I suspect that they agree with their "entrepreneurs" to not return the investment and wait that all investors to vote to pass the case to a recovery credit company that makes you lose all the investment and they do 50/50 with Housers.

Stay far from them, very bad experience, they are not trustable.

9 August 2022
Unprompted review
Housers logo

Reply from Housers

Hi Luca,

You can contact us by mail: Email, support@housers.com or through the web contact form, https://www.housers.com/es/contact If you prefer, you can leave us your e-mail address privately and we will be who we contact you.

Receive a cordial greeting.

Rated 5 out of 5 stars

I am new to the worlds of real estate

I am new to the worlds of real estate, I did not have any experience on it before. My experience with Housers has been very positive, I invested in a Unique Project. I am very happy about my experience. Hope to do business with them in the near future.

7 August 2022
Unprompted review
Housers logo

Reply from Housers

Hi Steven,

How good! We are glad that you are using our platform successfully.

For any question, we are at your disposal.

Greetings.

Rated 1 out of 5 stars

I have invested because of promised…

I have invested because of promised 100,- eur promotion. It is still not booked and i have comlpetely no answer to my support questions. What is actually no-go for an investement Platform.
The state of my investement is current, no interest payment was done yet and i could not find any payments schedule on the site, ui is not very intuitive.
I would not invest any more and will hope getting my money back.

24 June 2022
Unprompted review
Housers logo

Reply from Housers

Hello Maksim,

We provide you with our contact form so that you can write to us and we will open a ticket to attend to your case as soon as possible:

https://www.housers.com/en/contact

Thank you.

Rated 2 out of 5 stars

Disappointing

They started well in 2019 but with pandemic all collapsed: no support, just 30 % of the initial capital returned after 3 years almost, almost no gains and many projects still very late or in recovery...not recommended at all, not serious.

23 June 2022
Unprompted review
Housers logo

Reply from Housers

Hello Daniele,

We provide you with our contact form so that you can write to us and we will open a ticket to attend to your case as soon as possible:

https://www.housers.com/en/contact

Thank you.

Rated 5 out of 5 stars

this website is very easey and useful i…

this website is very easey and useful i use to work with it since 2020 and i love it so much

20 June 2022
Unprompted review
Housers logo

Reply from Housers

Hi Shifra,

We want to thank you for trusting Housers to build a long-term heritage. In this way, you will be able to have monthly income thanks to the collaboration in certain real estate investments.

A hug.

Rated 3 out of 5 stars

It used to be an exciting platform but…

It used to be an exciting platform but I no longer recommend it due to non-existent support and too much focus on marketing and empty promises.

20 June 2022
Unprompted review
Housers logo

Reply from Housers

Hello,

We provide you with our contact form so that you can write to us and we will open a ticket to attend to your case as soon as possible:

https://www.housers.com/en/contact

Thank you.

Rated 5 out of 5 stars

The online process was quite easy and…

The online process was quite easy and very helpful. I strongly recomment it in every aspect and process.

20 June 2022
Unprompted review
Housers logo

Reply from Housers

Hi Miguel,

Thank you for recommending other users to know Housers. Of course, we are working very hard to optimize our platform, correcting deficiencies and providing the best possible service.

Slds.

Rated 5 out of 5 stars

Go for Housers!

If you are into real estate investment I recommended Housers for you, take this opportunity to start investing for as low as as €200. The fact that none of this is time-consuming is a huge plus. Everything about the property has been taken care of. When you invest with Housers, your money is backed up by a physical asset, making it a far safer bet than, example, bitcoins.

19 June 2022
Unprompted review
Housers logo

Reply from Housers

Hi Crystel,

How good! We are glad that you are using our platform successfully.

For any question, we are at your disposal.

Greetings.

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