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Rated 1 out of 5 stars

Worst investments platform I have ever used since 2015. The language mutations is terrible, most of the info is available only in Spanish. All of my 16 investments, except one, is in recovery - money... See more

Rated 1 out of 5 stars

Outright scam. They charge fees if you don't invest every few months, which they introduce after I had already invsted my money, and when I was just trying to get out of the platform as multiple proj... See more

Rated 1 out of 5 stars

Invested in three projects. All have gone overdue and then after one year you have to invest or to pay the annual fees which which offset any income of the projects. Also there is no Prospect on when... See more

Rated 1 out of 5 stars

My money has been stuck here since 2020 and today I have come to terms with the fact that I will never see it again. This company shows all the signs of a scam and the fact that I deposited money here... See more

Company details

  1. Investment Service

Written by the company

Housers is the leading Real Estate crowdfunding platform in Spain, Italy, and Portugal. It allows starting investing with as little as 300€, earning the high yields that some European cities have to offer.


Contact info

1.2

Bad

TrustScore 1 out of 5

1K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Worst investments platform

Worst investments platform I have ever used since 2015. The language mutations is terrible, most of the info is available only in Spanish. All of my 16 investments, except one, is in recovery - money blocked, just waiting for years (really) to get some of the money back. Meanwhile, when I finally get some repayment, the fee is immediately deducted. Moreover everything is taxed on the spanish side as well, and then I need to tax it again in my country. It was a promising platform 10 years ago, but now there is no way to get my money back. No secondary market, nothing.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Outright scam

Outright scam. They charge fees if you don't invest every few months, which they introduce after I had already invsted my money, and when I was just trying to get out of the platform as multiple projects get bogged down in recovery with very limited information. I still have around 4000 euros stuck since 2019/20. They are all under recovery supposedly but no end in sight.
I just hope some consequences fall upon this compony or at least nobody else falls for this scam disguised as investment.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Probably scam

My money has been stuck here since 2020 and today I have come to terms with the fact that I will never see it again. This company shows all the signs of a scam and the fact that I deposited money here is both my stupidity and a lesson for the future.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer support

Poor customer support, takes ages to receive a basic answer.

Lack of empathy and understanding.

Majority of projects are overdue.

Not a professional behavior.

Do not risk it.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Invested in three projects; do not make the same mistake

Invested in three projects. All have gone overdue and then after one year you have to invest or to pay the annual fees which which offset any income of the projects. Also there is no Prospect on when you can get your original investment back! The Customer service responds but what is the point? You have invested your money and there is no way out. Do not ever invest with Housers!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst real estate investment ever

I feel absolutely betrayed and disgusted by my experience with HOUSERS.com. I invested a significant amount of money – over €7,000 – across 15 different projects on this platform, believing I was making smart, diversified investments. Today, I am facing a chilling reality: ALL 15 of these projects are flagged as "in recovery."

This is not a diversified portfolio; it's a total failure orchestrated by the platform's poor project selection and management. When every single project I've put money into ends up in the worst-case scenario, it points to a massive, systemic issue with HOUSERS' operational due diligence, not bad luck.

Key Failures:
Zero Return, Maximum Risk: I have received virtually zero returns and am now locked into a horrifying purgatory where my entire principal is at risk. "In recovery" is just a euphemism for "we lost your money and are trying to salvage what little we can."

Deceptive Transparency: The platform’s initial information and projections were clearly misleading. They sold me risk-controlled dreams that turned into a very expensive nightmare. Where was the robust risk assessment for 15 separate ventures?

Poor Communication: Updates on the recovery process are often vague, late, and unhelpful. There is no sense of urgency or accountability for the catastrophic failure of so many projects simultaneously.

My €7,000 has been effectively frozen, yielding nothing but stress and frustration. Potential investors, consider this a major red flag. HOUSERS.com appears to be a black hole for capital, not a viable investment platform.

STAY AWAY. Your money is not safe here.

List of projects I invested in:

- Gran Sol
- Ire Village Spa
- Talamanca - Ibiza
- Bellevue Green
- Llanes
- Retiro
- Torres de Paterna
- Parque de Atenas
- Alcázares de Sevilla
- Marismas de Odiel
- Arroyomolinos
- By Nok
- La Boladilla Village
- Mercado Central
- Sempione

Awful management, worst investment ever.

16 December 2025
Unprompted review
Housers logo

Reply from Housers

We understand the concern expressed in your message, especially when several investments are affected at the same time. Each project develops differently, and when a recovery process begins, the legal and management actions established for these situations are applied in order to recover as much as possible for investors.

We take note of the points you raise and are forwarding them internally for review. If you would like to go over your situation in a more personalized way or clarify any specific aspect of the projects you mention, we are available through the usual channels to provide more detailed information and support you with whatever you need.


Customer Support Team

Rated 1 out of 5 stars

I was charged $49 per month for several…

I was charged $49 per month for several months (from August onward) for a subscription that I did not use. At no point did I access courses, complete lessons, or benefit from the service. As soon as I noticed the charges, I contacted Coursera support to request a refund for the unused months (September through December 2025). Despite clearly explaining that the service was not used and providing my request in good faith, my refund was denied solely based on internal policy, without consideration of the actual lack of service consumption. I find this approach rigid and unfair, especially for a digital service where usage can be easily verified. While I understand that companies have policies, customer service should also consider reasonable exceptions, particularly when there is no evidence of service usage. Automatically denying refunds in such cases reflects poorly on Coursera’s commitment to customer fairness and transparency. I am sharing this experience to inform other users and to encourage Coursera to review how it handles similar situations in the future. I hope Coursera will reconsider its stance and adopt a more customer-centered approach. Sincerely, Valeria

15 December 2025
Unprompted review
Housers logo

Reply from Housers

We’d like to clarify that the maintenance fee is only applied when there is a balance in the wallet and no operations are carried out. By making at least one investment per year, or by withdrawing the available balance, this fee is no longer charged. Its purpose is to cover the operational costs of maintaining accounts without activity, ensuring that the service continues to function properly for all users. If you would like us to review your situation in detail, please write to us and we will provide a personalized explanation.

Customer Support Team

Rated 1 out of 5 stars

13 projects in recovery for > 5 years

1 star because 0 stars is not an option...

Still invested in 13 projects that are ALL "In Recovery" for over 5 years now.
Most of them should have finished in 2019, now more than 5 years later still no completion.

I understand that issues can arrise, but I see little to no effort from Housers to solve the issues and bring the project to an end.

There is little to no communication on how they plan to proceed.

To me it seems they are only focused on getting new customers in, but not in finishing open projects.

Answer on Housers.com reply:
Sorry, I have not received any message from you since October 2025

30 October 2025
Unprompted review
Housers logo

Reply from Housers

We understand your comment regarding the recovery timelines and appreciate you sharing your experience. Each recovery process involves complex legal and financial procedures, and our team continues to work actively to achieve the best possible outcome for investors.

We have sent you a private message through the platform so that we can review your specific investments and provide you with a more detailed update on their current status.


Kind regards,
Customer Service Team

Rated 1 out of 5 stars

More than 70% invested stuck"recovery"

I'm an housers Client Since ~2018

Invested on multiple projects (all B+ risk ou better) around 15k€.

Had a ~50% ratio of projetcts that were finished (even with altered deadlines) and 50% that are in revovery for more than 7 years. Amount of value stuck on the platform is of 10k, more than 70% of invested value and now, has I'm not investing, subject to management costs.

The incoerence is ridiculous. No replies, no solutions, no comunication, nothing. But still charging you whatever little money you can see back from their own lack of incapability to recover.

Risk is diferent than irrespossabillity and I feel directly and negligently harmed by housers operation and capability!

Don't trust this operation.

21 October 2025
Unprompted review
Housers logo

Reply from Housers

We’re sorry to read your perception regarding the evolution of your investments. Since 2018, the real estate sector has gone through exceptional circumstances — economic crises, the pandemic, and regulatory changes — that have affected many projects, especially those launched before 2020.

Please note that projects with incidents are actively managed by our legal and technical teams, who work on their recovery and keep investors informed at each stage through the platform’s communication channels. In recent years, we’ve also implemented new control measures, clearer communication tools, and reinforced monitoring to prevent similar situations from happening again.

We understand how frustrating the wait can be, but we remain committed to recovering pending amounts and providing all available information on each project. If you’d like a specific update, our team will be happy to review your case directly.


Customer Service Team

Rated 1 out of 5 stars

Loss of capital

Loss of Capital – Plain and Simple.
All my loans have been on hold for years. Since the COVID-19 pandemic, the platform has been unable to repay most of the loans, and I’ve been waiting ever since.
In hindsight, working with them was a very poor decision. The stock market is a far better option—regulated, transparent, and you can sell your stocks anytime, as long as the market price is right.

Back then, I wasn’t fully informed and got involved with companies like this and others. The result? I lost all my capital across the board.

It’s a very risky path. Think twice before putting your hard-earned money at risk.
End of story: capital lost. Be careful.

21 July 2025
Housers logo

Reply from Housers

Desde nuestro equipo de Atención al Cliente estamos disponibles para revisar tu caso de forma individualizada.
Te invitamos a escribirnos a través del formulario de contacto disponible en la propia plataforma de Trustpilot, donde te hemos enviado un mensaje directo. Estaremos encantados de ayudarte.


Equipo de Atención al Cliente

Rated 2 out of 5 stars

Danger 🚨

Nothing compares to playing with high voltage when you visit this platform.
Kudos to the cutest broker platform good merit they never delay they always gives the best satisfaction

29 June 2025
Unprompted review
Housers logo

Reply from Housers

The content of this review does not reflect a genuine user experience and includes promotional messages unrelated to this platform. Therefore, a request will be submitted for its removal due to a violation of the channel’s usage guidelines.


Customer Service Team

Rated 1 out of 5 stars

Very bad experience so far...

Very bad experience so far...
13 projects since a few years back.
Out of 13, only 1 has been reimbursed, 1 is in recovery (meaning not recovered at all), the other 11 are either expired or continously re-structured!
As a matter of fact, the information about the projects has been wrong, they did not meet ANY SINGLE DATE.
I wish I would have never invested in Housers.
I just want my money back and the earliest.

Housers has contacted me by message and on the phone, no problem with that. The lady on the phone was polite and excused herself on behalf of the company but it did not help.

17 June 2025
Unprompted review
Housers logo

Reply from Housers

The platform has successfully completed the vast majority of its projects, generating returns for thousands of investors. As with any investment, delays or restructurings may occur due to external factors, but we continue to work actively on the recovery of each opportunity. We have sent you a private message to review your case individually and provide you with the necessary support.

Customer Service Team

Rated 1 out of 5 stars

SCAM

Registered in 2020. All 10+ investments failed. I didn't get the money back on some of them. And in those I got the money, it took so many years that I actually lost money to inflation. I'm still waiting to get all my money out, I think I can do it by 2027. These guys should be arrested. They're scammers. Keep your distance from this app.

6 June 2025
Unprompted review
Housers logo

Reply from Housers

Hello Registered in 2020, the platform operates with complete transparency and actively works to resolve any issues in the projects. We would like to clarify that calling us "scammers" is offensive and also false. For this reason, we urge you to remove or modify this part of your comment. We remain at your disposal to resolve any questions or issues you may have.

Customer Support Team

Rated 1 out of 5 stars

Most of my investments in recovery

I invested in around 10 projects since 2018. 8 of them are still in recovery many years after… not a good track record at all.

17 February 2025
Housers logo

Reply from Housers

We can review your situation if you contact us through our customer service channels, indicating the specific projects you are referring to. We will provide you with the updated information for each of them.
— Customer Service Team

Rated 1 out of 5 stars

Waste of time and money.

6 May 2025
Unprompted review
Housers logo

Reply from Housers

If you would like us to review your case, you can contact us through our usual channels so we can provide more personalized assistance.
Customer Service Team

Rated 1 out of 5 stars

Don't put your money in Housers if you are not willing to wait years more than the timelines specified by them

One of the worst experienced I had in investing, I have invested in 2 different projects; Alicante and Plaza de Nadal and let me share with you my experience:
- Plaza de Nadal: project didn't finish in the correct time and Housers only reached out to investors after 3 months of the expiration to re-structure the capital payment which was not met by the project, and after reaching out the second deadline, Housers only reached out to investors after another 2 months for another re-structure of the capital payment.
- Alicante: Project deadline was last Friday and guess what! capital hasn't been return yet and of course Housers didn't reach out to investors and I don't expect them to do it at least until June 2025.
It clearly shows that Housers as a company doesn't have a good following on projects and/or don't care at all about timelines and investors, neither being proactive and reaching out to investors before the deadline is met, they only do it 2 or 3 months after this has been expired.
Their support is useless, I have reached out to them 3 times to what I only got a reply on 1 of those with a 0 value answer, just blaming the project handler and cleaning their hands.
I was very picky to choose only good rated projects (A or AA) so I can't imagine how it would be with other projects with less rating.
Don't invest your money here, I will definitely don't do it anymore (once I will be able to withdraw my capital invested).
If you want to enter in this business I strongly suggest using other platforms such as Equito App, but don't put your capital here if you are looking for a reliable platform.

17 March 2025
Unprompted review
Housers logo

Reply from Housers

We understand the importance of efficient management and clear communication in every project. We currently carry out continuous monitoring and maintain transparency in our processes to ensure the best experience for investors.

If you would like to review the status of your investments in detail or make any inquiries, we are available through our customer service channels.

Customer Service Team

Rated 1 out of 5 stars

I invested in 14 projects, all 14 in recovery!

I invested in 14 projects, all 14 are in recovery with more than 3 years since the projects were supposed to end, money is just locked and you can't do anything. No clarity on what will happen, random general updates every 3-4 months.

Just sharing facts.

2 February 2025
Unprompted review
Housers logo

Reply from Housers

The recovery of ongoing projects remains a priority, and constant communication with investors is being maintained. We recommend regularly checking your private area for detailed information on each case.

Customer Support Team

Rated 1 out of 5 stars

hidden costs

hidden costs, they will eat your wallet saldo if you dont check their website all the time, only 1% of my funds i still have but the rest is gone in "fees".

28 January 2025
Unprompted review
Housers logo

Reply from Housers

All costs associated with the services are detailed on the platform and in the documentation available to investors. No fees apply if you make at least one investment per year or if you withdraw the balance from your wallet. For any specific inquiries, you can contact our support team.

Customer Support Team

Rated 1 out of 5 stars

Ponzi scheme

Just a few numbers: invested 10,000 € in summer 2019, I got back only 6,000 € in more than 5 years. Profit: around 1.500 € in 5 years and a half, net after taxes, meaning between 2 and 3 % net each year, on average. I am still waiting for the 40 % of my initial investment to be returned, almost 6 years later. They keep financing new projects but they hardly return existing ones, all stuck in legal litigations. And those were projects rated A or more by Housers team, a joke. Kind of Ponzi scheme I believe.

2 December 2024
Unprompted review
Housers logo

Reply from Housers

Estimado Daniele,

En primer lugar, agradecemos que haya compartido sus comentarios, los cuales tomamos muy en serio. Lamentamos que su experiencia no haya estado a la altura de sus expectativas y entendemos plenamente su frustración por los plazos de devolución y los rendimientos obtenidos.

Queremos reiterar que gestionamos las inversiones siguiendo los más altos estándares y bajo la regulación y supervisión de la Comisión Nacional del Mercado de Valores (CNMV). Somos conscientes de los desafíos que enfrentan algunos proyectos y trabajamos constantemente para agilizar los procesos y proteger los intereses de los inversores en todo momento.

Nuestro compromiso es seguir gestionando cada situación de la forma más eficiente posible dentro del marco establecido y con total transparencia. Si desea recibir más detalles sobre el estado de sus inversiones o necesita cualquier tipo de aclaración adicional, nuestro equipo está a su disposición para atenderle de manera personalizada.

Le agradecemos nuevamente por su confianza y quedamos a su disposición para lo que necesite.

Atentamente,
Equipo de Atención al Cliente







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