OK, the business has had it's issues of late. But, based on previous interactions, stepped in to place a new order. And, as expected all went well. Ordered late Monday and the Whiskies were delivered... See more
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See what reviewers are saying
I did the old fashioned thing and called into this shop (I gather most business is online) after hearing about it at an event. What a fantastic, well presented and enjoyable place to spend a while tal... See more
Really impressed. My first order with House of Malt - bought a bottle of Benrinnes 21 y/o. I planned to keep it in a collection, so was slightly disappointed on arrival that - despite the excellent pa... See more
Having searched several sites, House of Malt came up (again) with the best range of drinks, good prices, extensive choice. Site was easy to navigate, kept updated with delivery and all arrived on tim... See more
Company details
Written by the company
House of Malt is an independent family business founded in 2015, and has since grown to be one of the top online retailers of whisky and other spirits, serving thousands of satisfied customers every month. House of Malt’s incredible growth in the last five years has been driven by genuine word-of-mouth recommendations based on our knowledge of finding the best products available, our fairness of price and friendly reliable service. As a family company we believe that these qualities are what our customers value. We are always on the search to find new products with genuine quality and heritage, while continuing to innovate and improve our online experience and the outstanding customer service that has awarded us a loyal and increasing fan base. We look forward to serving you to the best of our ability and we love reading and appreciate our friendly customer reviews on Trustpilot.
Contact info
48 Warwick Road, CA1 1DN, Carlisle, United Kingdom
- 01228 658422
- sales@houseofmalt.co.uk
- houseofmalt.co.uk
4.6
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 24 hours
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Very efficient service well padded to…
Very efficient service well padded to protect the bottle thank you
9 November 2023
Service was absolutely top class and…
Service was absolutely top class and packaged lovely, would highly recommend
16 November 2023
Unprompted review
Good selection and good price
Good selection and good price. East to navigate website and simple tasting notes "dials"
6 November 2023
Great service
6 November 2023
Great service as always
9 November 2023
Great Service
Ordered as a gift so I needed scheduled delivery, which worked perfectly. The product was also great and well packaged. Straightforward easy website to navigate. I also called for stock availability and the person on the phone was great too.
9 November 2023
Very good service.
Item delivered very quickly, really well packaged. Item in excellent condition as described. All good here.
7 November 2023
Excellent service
Excellent service. Kept informed of the progress of the order. Very well packaged to protect the product.
7 November 2023
Fantastic choice of spirits
Having searched several sites, House of Malt came up (again) with the best range of drinks, good prices, extensive choice. Site was easy to navigate, kept updated with delivery and all arrived on time.
Have used the site before for sending gifts as well, never disappointed.
6 November 2023
good price.quick service
6 November 2023
Great service and delivery.
6 November 2023
Quick delivery and a great range to…
Quick delivery and a great range to choose from. What more could you ask for 😁.
6 November 2023
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