Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... See more
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I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... See more
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Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... See more
Company replied
I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... See more
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Company details
Written by the company
Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep
Contact info
United Kingdom
- info@housecosy.com
- housecosy.com
Great service
Great service, polite and efficient delivery and lovely product! Highly recommended.

Reply from housecosy

Reply from housecosy
Damaged tables
Ordered the lovely looking torin table, arrived badly damaged, easily changed by messaging on fb however the second table also arrived damaged and unusable. Sent back for refund.

Reply from housecosy
Really impressed with House Cosy
Really impressed with House Cosy. Although order wasn’t all in stock they kept us up to date & answered any questions. Always a risk buying online but pleasantly surprised by the quality of the bench & dining chairs. The courier company were great too & delivered to a neighbour when we had to go out at last minute. Good that you can pay by Klarna so we got to see the goods before we paid. Thank you House Cosy. Really goes well with dining table & size was perfect….difficult to find chairs & bench that would fit. Would definitely buy again from them!

Reply from housecosy
Beautiful Table
Easy to order
Reasonable price
Great quality
Fast delivery
and I LOVE my table! ❤️

Reply from housecosy
A few hiccups but generally nice
Delivery company made a mistake and so didn’t deliver on first date however we’re very apologetic and arranged second delivery. Delivery into the room we needed.
Shelves look great but instructions were absolutely terrible and made it very hard to put together , we had to take it apart half way through due to the lack of clarity.
Shelves are metal and flex a bit if you aren’t careful how you load them especially with books but otherwise a lovely looking fairly sturdy shelf unit.

Reply from housecosy
Some great products on the website
Some great products on the website, and delivery was quick and efficient. Very pleased

Reply from housecosy
The dining table as well as the…
The dining table as well as the delivery service are perfect!

Reply from housecosy
Great quality
We are so happy with our rug. It looks perfect in our room and is such good quality. Delivery was brilliant. Would highly recommend

Reply from housecosy
This is more of a dark teal than navy
This is more of a dark teal than navy. It took a while to come but when it did it was packaged well. Easy to put the legs on. Really nice quality for the price.

Reply from housecosy
I was sent the wrong colourway
I was sent the wrong colourway, with a white background instead of the one I ordered. I emailed them on 5th January 2022, but as yet, no response and their phones are not currently open. The rug is useful to stop the dog skidding around, but white is not practical. The lack of customer service is shoddy and won't be buying from them in future.

Reply from housecosy

Reply from housecosy
lovely rug
lovely rug, fast delivery, ability for monthly interest free payment - whats not to like!

Reply from housecosy
Good company
Good company. The product was good quality, however, it wasn't right for me. The return process was prompt and professional. I will shop here again

Reply from housecosy
Great looking table
Great looking table, arrived fully assembled so just needed to unbox it and put in place, very happy with look. Only downside for me is it’s not so deep so our games consoles need to be stored sideways for the doors to close. Also including felt covers for the feet would be good as it scratches our floor easily

Reply from housecosy
Really good quality and looks nice in…
Really good quality and looks nice in our front room . Thanks to the lady who sorted the delivery out when I called .

Reply from housecosy
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