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See what reviewers are saying

Rated 1 out of 5 stars

Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... See more

Rated 5 out of 5 stars

I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... See more

Company replied

Rated 5 out of 5 stars

Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... See more

Company replied

Company details

  1. Living Room Furniture Store
  2. Furniture Store
  3. Sofa Store

Written by the company

Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep


Contact info

4.0

Great

TrustScore 4 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful table

16 April 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

Great service

Great service, polite and efficient delivery and lovely product! Highly recommended.

14 April 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 1 out of 5 stars

Damaged tables

Ordered the lovely looking torin table, arrived badly damaged, easily changed by messaging on fb however the second table also arrived damaged and unusable. Sent back for refund.

7 April 2022
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Reply from housecosy

We're sorry to hear that your experience as per expectations and hope you will give us another chance in the future.

Rated 5 out of 5 stars

Really impressed with House Cosy

Really impressed with House Cosy. Although order wasn’t all in stock they kept us up to date & answered any questions. Always a risk buying online but pleasantly surprised by the quality of the bench & dining chairs. The courier company were great too & delivered to a neighbour when we had to go out at last minute. Good that you can pay by Klarna so we got to see the goods before we paid. Thank you House Cosy. Really goes well with dining table & size was perfect….difficult to find chairs & bench that would fit. Would definitely buy again from them!

21 March 2022
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Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

Beautiful Table

Easy to order
Reasonable price
Great quality
Fast delivery
and I LOVE my table! ❤️

14 March 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 3 out of 5 stars

A few hiccups but generally nice

Delivery company made a mistake and so didn’t deliver on first date however we’re very apologetic and arranged second delivery. Delivery into the room we needed.
Shelves look great but instructions were absolutely terrible and made it very hard to put together , we had to take it apart half way through due to the lack of clarity.
Shelves are metal and flex a bit if you aren’t careful how you load them especially with books but otherwise a lovely looking fairly sturdy shelf unit.

10 March 2022
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Reply from housecosy

thanks for your review and we're pleased you are generally happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

Some great products on the website

Some great products on the website, and delivery was quick and efficient. Very pleased

14 February 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

The dining table as well as the…

The dining table as well as the delivery service are perfect!

12 February 2022
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Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

Great quality

We are so happy with our rug. It looks perfect in our room and is such good quality. Delivery was brilliant. Would highly recommend

9 February 2022
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Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

Great products

Great products, smooth delivery.

8 February 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 4 out of 5 stars

This is more of a dark teal than navy

This is more of a dark teal than navy. It took a while to come but when it did it was packaged well. Easy to put the legs on. Really nice quality for the price.

1 February 2022
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Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 1 out of 5 stars

I was sent the wrong colourway

I was sent the wrong colourway, with a white background instead of the one I ordered. I emailed them on 5th January 2022, but as yet, no response and their phones are not currently open. The rug is useful to stop the dog skidding around, but white is not practical. The lack of customer service is shoddy and won't be buying from them in future.

25 January 2022
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Reply from housecosy

we're sorry we did not meet expectation on this occasion and hope you give us another try in the future.

Rated 5 out of 5 stars

High quality table

High quality table, fast delivery, easy to assemble. Thank you.

25 January 2022
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Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very nice table.

19 January 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

lovely rug

lovely rug, fast delivery, ability for monthly interest free payment - whats not to like!

13 January 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 4 out of 5 stars

Good company

Good company. The product was good quality, however, it wasn't right for me. The return process was prompt and professional. I will shop here again

5 January 2022
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 4 out of 5 stars

Great looking table

Great looking table, arrived fully assembled so just needed to unbox it and put in place, very happy with look. Only downside for me is it’s not so deep so our games consoles need to be stored sideways for the doors to close. Also including felt covers for the feet would be good as it scratches our floor easily

11 December 2021
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Rated 5 out of 5 stars

Really good quality and looks nice in…

Really good quality and looks nice in our front room . Thanks to the lady who sorted the delivery out when I called .

10 December 2021
housecosy logo

Reply from housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

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