The 10 year parts guarantee and registering the dishwasher are 2 different things and I did both. 2 different companies were involved and I gave the same information to both regarding model and serial... See more
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Review summary
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I had a booked repair however, this has been rescheduled due to issues with service personal. my Biggest concern is that we as customer's are asked to provide all details of the faulty product we h... See more
Felt bamboozled into signing up for additional cover. Not just for this appliance but my cooker as well. I know trying to be helpful, but would have preferred a letter with all the facts so could deci... See more
When I registered for the 10 years parts warranty the email response seemed to indicate it was just a 1 year guarantee. The response I got from customer services to clarify the matter was however exce... See more
Company details
Information provided by various external sources
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Contact info
United Kingdom
- 03448 224 224
- hotpointservice.co.uk
3.2
Average
32K reviews
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Ive had no problem with hotpoint all my…
Ive had no problem with hotpoint all my kitchen appliances are hotpoint and always will be
14 July 2026
Easy to register
Easy to register. Company rang and went through the registration process for me. No issues.
26 June 2026
Registration assistance
The person calling me was very helpful and courteous and was very informative
11 July 2026
So easy to do
14 July 2026
Registered quickly
13 July 2026
Try too sell you stuff and that's it
Try too sell you stuff and that's it . Won't answer phone ..no email address.
And im stuck with a brand new fridge freezer that isn't working properly . Terrible customer service ..
14 July 2026
Excellent product
Excellent product. The fridge that I replaced with was same brand hotpoint that I used for 10 years with no trouble at all. I hope this goes with this one and hopefully more than 10 years I wish
15 July 2026
I didn't realise that I could register…
I didn't realise that I could register all of my new appliances at once. The staff were very helpful & patient whilst I was looking up all of the information required. It was really good to get all appliances dealt with in 1 phone call.
16 July 2026
Not easy.
It wasn't easy to up load the proof of purchase, especially as the microwave had been bought directly from Hotpoint.
12 July 2026
Only interested in selling more…
Only interested in selling more coverage for my appliance
15 July 2026
Happy with service and additional help.
9 July 2026
Good experience with very polite lady…
Good experience with very polite lady who explained the options available
7 July 2026
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