Hotel Argana Reviews 

173
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and very helpful, making interactions pleasant and welcoming. Many people highlight the excellent service and the amazing spa facilities, including highly recommended Hammam and massage treatments. Reviewers frequently mention the hotel's cleanliness and the enjoyable entertainment options, contributing to a positive overall user experience. However, some customers also noted issues with certain aspects of their stay. A few people were dissatisfied with the room quality, citing problems like shabby furniture, non-functional toilets, uncomfortable beds, and persistent noise. Some reviewers were not happy with specific staff interactions, mentioning unhelpful or irritated responses from reception.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as lovely, welcoming, and very... See more

Service

Reviewers highlight positive aspects of service, particularly praising the spa, Hammam, and massage... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the hotel as a five-star luxury... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with some praising the cleanliness of the hotel and... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as lovely,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a wonderful stay at Argana hotel, reception staff are always first class and greet me with a wonderful smile. Restaurant staff are attentive friendly and welcoming. Entertainment is exce... See more

Company replied

Rated 5 out of 5 stars

Good customer service good house staff food excellent no complaints . Front off house staff very very helpful and pleasant 😄. The location is fantastic beach not far, bus stop outside the hotel... See more

Company replied

Rated 5 out of 5 stars

It was mine 16th time in Argana. I love this hotel ❤️ Very nice staff in reception, amazing Animation Team. Lots of entertainment during the day, and a fantastic show in the evening! Especially the fi... See more

Company replied

Rated 5 out of 5 stars

Following my stay at the Argan Hotel, I can only say that it was one of my best holidays with welcoming staff in a very clean establishment not far from the beach as well as the town center. I must th... See more

Company replied


Company details

  1. Hotel

Written by the company

Situé à 9 minutes à pied de la plage d'Agadir, cet hôtel somptueux affiche un style marocain classique agrémenté de faïences et de plafonds sculptés. Le Golf Club Med Les Dunes se trouve à 7 km. Dotées de mobilier traditionnel en bois, les chambres sobres disposent du Wi-Fi gratuit, d'une télévision à écran plat, d'un bureau, d'un minibar, ainsi que d'un balcon ou d'une terrasse. Certaines bénéficient d'une vue sur l'océan, d'une décoration moderne et/ou d'un espace de vie. Les suites comportent en outre une salle de séjour séparée. Le parking est gratuit. L'hôtel propose un restaurant international chic, un café en bord de piscine, un bar de style tiki et une discothèque. Il comprend également une piscine extérieure, une salle de sport, un spa et un salon de beauté. Le petit-déjeuner buffet est payant.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(173)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have just had a wonderful hamam and…

We have just had a wonderful hamam and massage. My mum is visually impaired, this was her first such experience and she was looked after like a queen.
The staff were so welcoming and the i would definitely recommend this experience to anyone.
Maria, the receptionist, was particularly welcoming and friendly.
This is definitely a five star luxury experience

21 May 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your wonderful review!

We are truly delighted to hear that you and your mother had such a memorable hammam and massage experience with us. It means a great deal to know that our team made your mother's first spa experience so comfortable and special, ensuring she felt cared for every step of the way.

We are especially pleased that Maria made such a positive impression with her warm welcome and friendly service. Your kind words will be shared with her and the entire spa team, who will be thrilled to know they contributed to such a memorable visit.

Thank you for your recommendation and for describing your experience as a five-star luxury experience. We look forward to welcoming you both back to Hotel Argana for another unforgettable moment of relaxation.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

very relaxing;)

very relaxing;)

21 May 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your kind review!

We are delighted to hear that you had a relaxing experience with us. Your satisfaction is our greatest reward, and we are pleased that we could provide you with a moment of comfort and well-being.

We look forward to welcoming you back to Hotel Argana for another relaxing and memorable experience.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 4 out of 5 stars

Very nice hamam

Very nice hamam, they have male workers too for those who don’t want women. Appropriate place

19 May 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your kind review!

We are delighted to hear that you enjoyed your hammam experience. We are also pleased that you appreciated the availability of both male and female therapists, allowing our guests to choose the option that makes them feel most comfortable.

Your feedback is greatly appreciated, and we look forward to welcoming you back to Hotel Argana for another relaxing and enjoyable wellness experience.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

It was a very good experience with…

It was a very good experience with Rokay and Mina . They are both friendly and kind with my 3 years old daughter and let us have relax and fantastic time . The Hammam was very clean and nice place . I met Maria as a reception the Spa and she helped us to choose the best option and have good discount for Royal Hammam. They were amazing and I highly recommend it .

19 May 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your wonderful review!

We are delighted to hear that you and your family had such an enjoyable experience at our spa. It is especially rewarding to know that Rokaya and Mina made you and your 3-year-old daughter feel so comfortable and welcomed, allowing you to fully relax and enjoy your time with us.

We are also pleased that you appreciated the cleanliness of our hammam and that Maria was able to assist you in choosing the Royal Hammam package that best suited your needs. Your kind words will be shared with all three of them—they will be delighted to know they made your visit so memorable.

Thank you for your recommendation. We look forward to welcoming you and your family back to Hotel Argana for another relaxing and unforgettable spa experience.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

We had jnan Argan package

We had jnan Argan package, it was so relaxing and they ladies are professional. Maria is lovely, she made our experience even more special. Great way to relax, highly recommend.

18 May 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your wonderful review!

We are delighted to hear that you enjoyed our Jnan Argan Package and found the experience so relaxing. It is especially rewarding to know that our team’s professionalism made your visit memorable.

A special thank you for mentioning Maria. We will be delighted to share your kind words with her—she will be thrilled to know that she helped make your experience even more special.

Thank you for your recommendation. We look forward to welcoming you back to Hotel Argana for another relaxing and rejuvenating spa experience.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

Argana is the BEST hotel in Agadir

Argana is the BEST hotel in Agadir.
Best qualities, Best service,Best Management.
Always recieve the Greatest love from everyone.
Everyone should stay at Argana.

12 May 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your incredible review and for your heartfelt recommendation!

Your kind words about our service, management, and the warm hospitality of our team truly mean the world to us. Knowing that you always feel welcomed and cared for is the greatest reward we could receive.

We sincerely appreciate your loyalty and your confidence in Hotel Argana. It is always a pleasure to welcome you, and we look forward to making your next stay just as memorable.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

Me and family were very pleased with…

Me and family were very pleased with our week stay in Hotel Argana in Agadir. It was beyond amazing from the food to the spa - it was fabulous. The staff are very friendly and make sure all your needs are met. They are joyful, friendly and are happy to help with anything you need.
I had a hamam and massage in the spa facility and it was beautiful- the spa itself was very luxurious and had a relaxing vibe and the staff made sure we were comfortable from start to finish. Also very clean and hygenic.
They had great entertainment on everyday and made it very welcoming and fun- recommend for families and anyone really.
Lots of variety for food options too. Amazing experience overall.

5 May 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your wonderful and detailed review!

We are truly delighted to hear that you and your family had such an amazing stay with us at Hotel Argana. It is especially rewarding to know that you enjoyed our food, entertainment, and spa facilities, and that our team helped make your holiday so memorable with their warm hospitality and attentive service.

We are also pleased that you had a relaxing hammam and massage experience and appreciated the cleanliness, comfort, and peaceful atmosphere of our spa. Your kind words will be shared with our entire team, who will be thrilled to know their efforts made such a positive impact.

Thank you for recommending our hotel to families and other travellers. It was a pleasure to welcome you, and we look forward to welcoming you and your family back for another unforgettable stay in the near future.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

It was a great experience and the most…

It was a great experience and the most importantly the staff was very professional.

29 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your wonderful review!

We are delighted to hear that you had a great experience with us. It is especially rewarding to know that our team's professionalism made such a positive impression on you.

Your kind words are greatly appreciated and will be shared with our staff, who are committed to providing every guest with exceptional service.

We look forward to welcoming you back to Hotel Argana for another memorable experience.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

I recommend the hotel SPA

I recommend the hotel SPA. Good choice of treatments. My massage with the herbal oil was really great.

27 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your kind recommendation!

We are delighted to hear that you enjoyed your experience at our hotel spa and appreciated our selection of treatments. It is especially rewarding to know that your herbal oil massage was such a relaxing and enjoyable experience.

Your feedback is greatly appreciated, and we look forward to welcoming you back to Hotel Argana for another moment of wellness and relaxation.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

Hotel is nice and clean

Hotel is nice and clean. Food is very good. Swimmingpool also good. Spa was amazing and very friendly people.

24 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your wonderful review!

We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of our hotel, the quality of our food, our swimming pool, and especially your experience at the spa.

Your kind words about our friendly team mean a great deal to us and will be shared with all our staff.

We truly appreciate your feedback and look forward to welcoming you back to Hotel Argana for another memorable stay.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

Bushra was amazing and made me feel…

Bushra was amazing and made me feel very comfortable. A much needed relaxing massage during my stay. Would definitely recommend

17 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your wonderful review!

We are delighted to hear that you had such a relaxing experience and that Bouchra made you feel comfortable throughout your massage. Your kind words will be shared with her, and we are sure they will mean a great deal.

Thank you for your recommendation. We truly appreciate your feedback and look forward to welcoming you back to Hotel Argana for another moment of relaxation during your next stay.

Warm regards,

Guest Relations Team
Hotel Argana Agadir

Rated 5 out of 5 stars

The hotel is very welcoming and clean…

The hotel is very welcoming and clean the staff are all very polite.
The spa is an amazing experience, we enjoyed the hammam, the staff at the spa a so friendly and welcoming.
I would highly recommend ❤️

1 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Ferdane,
Thank you for your kind words! We are delighted that you felt welcomed and enjoyed the cleanliness of Hôtel Argana Agadir. It’s wonderful to hear that our spa team made your hammam experience so memorable. Your recommendation means a lot to us, and we look forward to welcoming you back soon! ❤️

Warm regards,
Hôtel Argana Agadir Team

Rated 5 out of 5 stars

hotel is very nice

hotel is very nice, staff are excellent. the spa was lovely we had a very good time and would recommend for all age groups looks for a relaxing but also enjoyable holiday.

1 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Kleda,
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at Hotel Argana Agadir, and that our staff and spa contributed to making your holiday relaxing and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you and your family again for another memorable stay.

Warm regards,
Hôtel Argana Agadir Team

Rated 5 out of 5 stars

We had a hammam and scrub at the hotel…

We had a hammam and scrub at the hotel spa, experience was AMAZING. Super authentic and lovely and scrubbed us so well.

1 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Lorena,

Thank you for sharing your experience! We are thrilled to hear that you enjoyed our hammam and scrub at Hôtel Argana Agadir Spa. It’s wonderful to know that you found it authentic and relaxing. Your kind words motivate our team to keep providing memorable experiences, and we hope to welcome you back soon for another indulgent spa session!

Warm regards,
Hôtel Argana Agadir Team

Rated 5 out of 5 stars

Very good SPA

Very spa, clean and very nice ladies. recommend this! Helene

25 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Helene,

Thank you very much for your kind words! We are delighted to hear that you enjoyed our spa, the cleanliness of our facilities, and especially the professionalism and kindness of our team.

Your recommendation truly means a lot to us and motivates us to continue delivering the best possible experience to our guests.

We look forward to welcoming you again soon at Hotel Argana Agadir.

Warm regards,
The Management Team

Rated 5 out of 5 stars

Friendly massage/ hammam

Friendly, attentive staff. Recommended as a relaxing experience.

16 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your kind words. We are delighted to hear that you appreciated the friendliness and attentiveness of our team. Your recommendation as a relaxing experience means a lot to us and encourages us to continue delivering the best possible service.

We look forward to welcoming you again very soon.

Warm regards,
The Argana Team

Rated 2 out of 5 stars

Requires improvement

This hotel could be so much better and at present is not a 4 star accommodation. We recently stayed for a week from 28th February 2026 in a Deluxe room.
The furniture was shabby, the fridge was rusty, the toilet didn't flush or fill with water, the bathroom flooded and we left the hotel at the end of our stay tired and stressed. The reception staff were unhelpful and spoke to us in a flippant tone. There was no welcome or smiling face , apart from the gentleman who carried our cases.
The food was tepid and the crockery chipped, so it felt unhygienic. One of us was vomiting on one day, which lasted for 24 hours.
Due to the inside bar being derelict, the only area was outside, however this was very cold in the evenings. This was not mentioned prior to our holiday. Overall, with more organisation generally, empathic reception staff, new crockery, more cooking stations and updated furniture in the rooms, the hotel would feel so much better.
The animation team were lovely, as well as the porter and cleaning staff.

28 February 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you for taking the time to share your feedback regarding your recent stay at Argana Hotel.

We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered with the room facilities, the bathroom, and the overall comfort during your stay. This is certainly not the level of service and quality we aim to provide to our valued guests.

Your comments about the reception service and restaurant experience have been taken very seriously and will be shared with the concerned departments so that immediate improvements can be made. Guest satisfaction is our priority, and feedback such as yours helps us identify areas where we must do better.

We also appreciate your kind words about our animation team, porter, and housekeeping staff. They will be very pleased to know their efforts were appreciated.

Please rest assured that your remarks regarding the furniture, crockery, food service, and bar facilities will be carefully reviewed by our management team as part of our ongoing efforts to improve the guest experience.

We hope you might give us another opportunity in the future to provide you with the high standard of hospitality that we strive to offer.

Kind regards,
Argana Hotel Management

Rated 5 out of 5 stars

I’ve had a wonderful stay at Argana…

I’ve had a wonderful stay at Argana hotel, reception staff are always first class and greet me with a wonderful smile.
Restaurant staff are attentive friendly and welcoming. Entertainment is excellent for children and adults.
The spa is amazing. Especially the manager, her team are so lovely and have made my stay simply the best.
I can’t wait to come back
Well done Argana Hotel.

9 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your wonderful review and for choosing Argana Hotel for your stay. We are truly delighted to know that you enjoyed your time with us.

Your kind words about our reception team, restaurant staff, entertainment program, and especially our spa manager and her team mean a lot to all of us. We will be very happy to share your compliments with them, as it will certainly motivate the entire team to continue providing the best service to our guests.

It was a real pleasure to have you with us, and we are already looking forward to welcoming you back for another memorable stay.

Warm regards,
Argana Hotel Team

Rated 5 out of 5 stars

I trust love the experience at the…I had an amazing experience and loved my Holliday

I trust love the experience at the hotal the staff are very friendly and helpful …
I had a full body massage it was amazing and the staff made me feel welcome and I felt comfortable .. it was great

2 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Thank you so much for your wonderful review. We are truly delighted to hear that you had an amazing holiday with us and that you loved your experience at the hotel.

Your kind words about our friendly and helpful staff mean a lot to us. We are also very happy that you enjoyed your full body massage and felt comfortable and welcome at our spa. Providing a relaxing and memorable experience for our guests is always our priority.

We sincerely hope to welcome you back very soon for another great stay with us.

Rated 5 out of 5 stars

Great service

Great service, friendly staff and professional massage.

18 February 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your wonderful feedback.

We are delighted to know that you appreciated the great service, the friendliness of our team, and the professionalism of the massage. Your kind words are a true motivation for our SPA staff, who work every day to provide a relaxing and high-quality wellness experience.

At Hotel Argana Agadir, our goal is to ensure that every guest enjoys comfort, relaxation, and genuine Moroccan hospitality, just a few steps from the beautiful beach of Agadir.

We look forward to welcoming you back very soon.

Best regards,
Hotel Argana Agadir Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look