Hostek Reviews 

I've always found Hostek to be responsive when I have problems with my domain and email, and Vlad helped to ensure that my flood of SSL error messages was eliminated.

My experience using Hostek for my websites for almost 2 decades has been very good. Some support reps have been exceptional and Vlad is one of them. Prompt response with determination to resolve any issues.

Hostek have improved no end recently. Their customer service is quick, polite and endlessly patient. Vlad, Fin, Tasha, and Hassan amongst a number of others were quick to pick up the issue from each other so for me finding a solution was quick and seamless

I have been trying by e mail and chat to terminate my account with this compan. I yChatted with agent and when it got too much for him to research my account terminated the chat abruptly..also HOSTEK assumes everyone has a smartphone to use for a QR code and if you do not have one NO WAY are you goinG to be able to access your account.. They seem to have closed a UK office so you cant speak personally to anyone.
.AVOID...you get a better response from chimps at the zoo

Joao got the job done! Thank you!

My main business site, from which I manage nearly 30 domains for customers, was down causing delays in customers being able to pay their invoicing. Joao got my site back up and running.

I would avoid Hostek as they seem to be extremely desperate for money, at a level I've never seen with a hosting company. In the last 12 months, first of all they changed the billing cycle so last year they actually charged 13 months. This year they've now increased the cost per month by 100% with no advance notice.
Also although they have automated billing, they now don't charge after an invoice is generated, but will wait until they've added a late payment fee, then miraculously find the ability to automatically charge the card on account.
Absolutely everything screams that this company is going downhill fast and absolutely desperate to increase income any way possible.
After several years with Hostek, I'm now looking for a new host.

Joao was my support person and he addressed the issue quickly, communicated well, and solved the issue in a short time. He also explained the issue solution, which helps in case the issue arises again. Excellent support.

Joao contacted me immediately and helped me with my problem.

Mr. Vlad and the team members is very supportive and help us to find and resolve any issues quicker

I've always had excellent service from Hostek and would highly recommend them. A special mention to Vlad who was exceptional in his assistance recently with a complex technical issue

We have been with Hostek for the last 15 years. The tech support team is great in resolving any issues that arise. Especially Vlad is a great support member who is friendly and capable. Thanks, Vlad. You saved our energy and time many times by assisting us when ever there is some trouble. Good job!

I've been with this company (from pickaweb) for almost 20 years but no more.

Can't speak with an agent or log a ticket and they put my prices up 50% with no communications. Rubbish service

Bought my domain originally from Pickaweb who have been taken over by Hostek.

Had a stroke and needed to reduce my costs, Ivan from Hostek Tech support went above and beyond to assist me with setting up my MS exchange email.

So far so good with zero downtime 24 hours later!

Thanks Vlad

Stef was very responsive and helped us with our DNS changes. Appreciate the help provided. Thanks. Marcus

Their amazing support is what has kept me a customer for so many years. Today is no exception! Thank you Stefan!

Vlad was great pinpointing the reason my site wasn't working properly. His response was immediately and to the point.
Thanks Vlad.

Philip was super helpful and resolved my issues vey quickly! I'm very happy with tech support I get from Hostek!

Was totally locked out of my account thru my own stupid actions. Thought my email data was lost and gone forever. Then I started a support chat with Stef - 5 minutes, no fuss and the problem was sorted. He stuck around to make sure and now he's on my Christmas card list. Great service - makes a change from the 'AI bots' which are the cause of so much frustration.

One small point to Hostek - on your website, it seems that you have to be logged in to use 'Contact Us', so if your issue is being locked out of your account, that's not so useful. As it was, I set up a new account in order to login and then get help for the original account, but that seems inefficient :)

Enjoying be part of community! Guys are always helpful and trustable for 100% Highly recommended! And amazing customer support as cherry on top of the pie )