We’ve been looked after by Horsepower for many years now and never more so than with the recent purchase of our E-Class Mercedes. It is an absolutely stunning car and, as ever, the team at Horsepower... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We travelled up from Brighton to look at a Suzuki jimny advertised at Horsepower. From the start our sales person was great, dealt with all our questions and queries. We decided to have it under se... See more
Company replied
We have used horsepower for many years for servicing our cars, so when the time came to replace our car it was the obvious choice to look for a replacement. By chance they had a car that suited our ne... See more
Duncan and the Horsepower team went out of their way to sort the problems on my car, all created by another garage doing questionable work. Highest of praise for the technicians who went above and b... See more
Company replied
Company details
Contact info
Unit 1 Sovereign Way, TN91RH, Tonbridge, United Kingdom
- 01732357182
- info@horsepower-motor-centre.co.uk
- horsepower-motor-centre.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Always 5 out of 5 for horsepower
Always 5 out of 5 for horsepower. So friendly, accommodating, excellent work, don’t try and con you like others. Amazing. Always happy.
21 October 2025
Reply from Horsepower Motor Centre
Hello Olivia,
Thank you for such a lovely review. We’re really pleased you’re always happy with the team and the work we do. It means a lot to know you trust us and keep coming back.
From all the team @ Horsepower 😊
New fiesta We had a very helpful visit to…
We had a very helpful visit to horsepower. The salesmen were very attentive and knowledgeable and made our car purchase very easy
20 October 2025
Reply from Horsepower Motor Centre
Hi Janine,
Thank you for the lovely review. We’re so pleased you found the team helpful and knowledgeable and that your car purchase was made easy from start to finish. Enjoy your new Fiesta.
From all the team @ Horsepower 😊
Great customer service
We travelled up from Brighton to look at a Suzuki jimny advertised at Horsepower.
From the start our sales person was great, dealt with all our questions and queries.
We decided to have it under sealed to prolong the life expectancy and we were kept informed as to progress with regular updates.
Great service, great company, wouldn’t hesitate to recommend them.
20 October 2025
Reply from Horsepower Motor Centre
Hello Jennifer,
Thank you for the brilliant review and for travelling all the way from Brighton to see us. We’re really pleased you were happy with the service, communication and updates while your Jimny was being prepared and undersealed. It’s great to know you’d recommend us and we hope you enjoy many happy miles in your new car.
From all the team @ Horsepower 😊
Robert and his team
Once again Robert and his team worked miracles by finding the issue, sourcing the parts and fixing the problem. Year after year they give a totally professional friendly service.
9 October 2025
Reply from Horsepower Motor Centre
Hello Mr Perretta,
Thank you for the lovely review and for your continued trust over the years. We’re really pleased Robert and the team were able to get everything sorted for you again. It’s always a pleasure to look after your car and your kind words mean a lot to us.
From all the team @ Horsepower 😊
Really happy with the service
Really happy with the service! The price was fair and they sent me a video clearly explaining what was wrong with my car. Super helpful and honest.
7 October 2025
Reply from Horsepower Motor Centre
Hi MFC,
Thank you for the lovely review. We’re really pleased you were happy with the service and that the video made everything clear. It’s great to know you found the team helpful and honest.
From all the team @ Horsepower 😊
Big thank you to Danny and the team
Big thank you to Danny and the team, they were amazing, I just passed my test last week now and I picked up a car Thursday, everything was mechanically perfect and I was very satisfied, he gave it one more look over before I left and I’ve had no problems at all, I’m so happy I bought a car through this business, top notch service
2 October 2025
Reply from Horsepower Motor Centre
Hello,
Thank you for the fantastic review and congratulations on passing your test. We’re really pleased Danny and the team made the whole process so easy and that you’re happy with your new car. It’s great to hear everything has been running perfectly.
From all the team @ Horsepower 😊
Major problems with car not highlighted…
Major problems with car not highlighted and quite expensive. Good service, just not very informative
6 October 2025
Reply from Horsepower Motor Centre
Hi Chloe,
Thank you for your feedback. We’re sorry to hear you felt some issues were not fully highlighted and that the experience didn’t meet your expectations. We always carry out checks before sale and aim to be as clear and informative as possible.
From all the team @ Horsepower 😊
Great team and dedicated technicians
Duncan and the Horsepower team went out of their way to sort the problems on my car, all created by another garage doing questionable work. Highest of praise for the technicians who went above and beyond to find the problems - of which there were many!
Highly recommended.
26 September 2025
Reply from Horsepower Motor Centre
Hello Andrew,
Thank you for the brilliant review. We’re really pleased Duncan and the team were able to get everything sorted for you after the problems caused elsewhere. The technicians will be delighted to hear your kind words and praise. We really appreciate the recommendation.
From all the team @ Horsepower 😊
Reply from Horsepower Motor Centre
Hello Bartlomiej,
Thank you for the great feedback. We’re glad everything went smoothly and on time, and we really appreciate your recommendation to other MINI owners.
From all the team @ Horsepower 😊
would not buy from here again !
18 November 2024
Reply from Horsepower Motor Centre
Hello Ciara,
Thank you for leaving your feedback. We are sorry to see your comments, although we do not have any details here to understand what went wrong. If this is connected to a recent purchase, please get in touch with us directly so we can look into it properly. We always want the opportunity to help where we can.
From all the team @ Horsepower 😊
Friendly and informative
Friendly helpful service. No problems and found a lovely little car for my daughter to learn in.
29 September 2025
Reply from Horsepower Motor Centre
Hello Dave,
Thank you for the lovely review. We’re really pleased you found the right car for your daughter and that everything went smoothly. It’s great to know you were happy with the friendly and helpful service too.
From all the team @ Horsepower 😊
First time using Horsepower Motor…
First time using Horsepower Motor Centre Tonbridge and will be using again. Booked a full service excellent price, communication, video advising on advisories and curtesy car.
25 September 2025
Reply from Horsepower Motor Centre
Hi Tara,
Thank you for the great review. We’re really pleased your first visit went so well and that you were happy with the price, communication, video update and courtesy car. It’s lovely to hear you’ll be using us again.
From all the team @ Horsepower 😊
A GARAGE YOU CAN TRUST
The staff are always helpful and friendly. I trust them .
The work carried out is always well done and I would recommend this garage to all my friends.
Thankyou
29 September 2025
Reply from Horsepower Motor Centre
Hello Mrs Boardman,
Thank you for your lovely review. We’re so pleased to hear you feel confident trusting us with your car and that the team always look after you well. Your kind words and recommendation mean a lot to everyone here.
From all the team @ Horsepower 😊
The salesman did everything he said he…
The salesman did everything he said he would for my stepfather when he bought a car from him 😁
26 August 2025
Reply from Horsepower Motor Centre
Hi Pennie,
Thank you for the lovely review. We’re so pleased your stepfather was well looked after and that everything promised was delivered. We’ll be sure to share your feedback with the team.
From all the team @ Horsepower 😊
It was a pleasure dealing with Danny
It was a pleasure dealing with Danny. He was very helpful and friendly. He was happy to drive car with us as passengers on test drive. It was a pleasure that he was so helpful and answered questions very well. We would recommend your company.
15 September 2025
Reply from Horsepower Motor Centre
Hi Caroline,
Thank you for the lovely feedback. We’re so pleased Danny made the whole experience friendly and helpful for you, and it’s great to hear he answered all your questions so clearly. Your recommendation means a lot to us.
From all the team @ Horsepower 😊
Horsepower is the one for me
I have been going to Horsepower dating 2011 and I have continued to deal with them all these years because of my trust of them that is why I have given them this score thank you very much
My trust for them
PS on reflection I think I have been going to Horsepower before 2011
About 2006 when i drove a SLK Sharen a friend at work had recommended Horsepower to me then and they had started to look after my car so it is almost 20 years now thank you
N L
8 September 2025
Reply from Horsepower Motor Centre
Hi Nat,
Thank you for your fantastic review and for trusting us since 2011. Your loyalty over so many years means the world to us and we’re really proud to have earned that trust. It’s always a pleasure to look after you.
From all the team @ Horsepower 😊
Reply from Horsepower Motor Centre
Hi Andy,
Thank you for the kind feedback. We’re really pleased you found the team both friendly and professional.
From all the team @ Horsepower 😊
Reply from Horsepower Motor Centre
Hi Paula,
Thank you for the lovely review. We’re really pleased to hear you’re consistently happy with the service.
From all the team @ Horsepower 😊
Great service
Great service, kept informed every step of the way via video link. Definitely recommend
26 August 2025
Reply from Horsepower Motor Centre
Hi James,
Thank you for the great review. We’re really pleased you appreciated the video updates and that you’d recommend us. It means a lot to the team.
From all the team @ Horsepower 😊
Very good & friendly staff with a great…
Very good & friendly staff with a great service.
26 August 2025
Reply from Horsepower Motor Centre
Hi Andrew,
Thank you for the kind review. We’re really pleased you found the team friendly and the service great, that’s exactly what we aim for.
From all the team @ Horsepower 😊
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