Ordered a few items from Horsefeathers during their summer sale and received everything today. The quality is pretty solid, and I'm looking forward to trying the equipment out on the slopes this sea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a big Horsefeathers fan, because it is a Czech brand and all their stuff is made in Europe, which is something I value. I love the clothes because it fits great, their sizing is consistent s... See more
Company replied
YES, Finally that baggy pants are back into girls section! I got LOTTE II SHELL PANTS for my girlfriend - great quality, very confy and cool loose style that snowboard girls deserve!
Company replied
Very high quality jacket!! Super cool, colors, how the jacket is made, very good product, design every thing!! The costumer service is very efficient, delivered on time Very good experience buying H... See more
Company replied
Company details
- Outerwear Store
- also in
- Clothing Store
- Clothing Wholesaler
- Men's Clothing Store
- Snowboard Shop
- Youth Clothing Store
Written by the company
Horsefeathers is European outerwear and technical apparel brand born in BC, Canada, back in 1989. We are focusing on hi-tech snowboard and ski outerwear approved by the world‘s best riders like Halldor & Eiki Helgason, Ethan Morgan, Steve Gruber, Tyler Chorlton or Daniel Hanka. The bulletproof quality of our outerwear is what we’re proud of. Fundamentally, it is what allows you to ride all day, every day. Regardless of how deep the pow is, how much it is dumping, or how strong the winds are—all in a package that doesn’t have to break your bank account. #horsefeathers
Contact info
Slovanska alej 1960/24, 32600, Pilsen, Czech Republic
- +420 739 593 735
- info@horsefeathers.eu
- horsefeathers.eu
4.7
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Horsefeathers
Thank you so much! 😊 We’re really happy to hear that everything went smoothly and that you’re pleased with the quality.
We hope you enjoy your new Horsefeathers gear! 🖤
Great as always
Wanted hoodies that fit, not those where the sleeves are almost long enough or the ratio between width and length are so off you can use it as a scarf. Horsefeather hoodies are not that. They come as advertised and the fit is nothing but perfect. They also ship fast. Great brand.
22 September 2026
Reply from Horsefeathers
Thank you so much for the awesome review! We’re really happy to hear that you found the fit you were looking for.
We truly appreciate your support and hope you’ll enjoy your Horsefeathers pieces for a long time! 🖤
I got the shirt and it's the best…
I got the shirt and it's the best fitting shirt I've ever owned, almost thought about using it as my every day shirt instead of MTB shirt. Also the costumer service were awesome when I asked for some help.
7 September 2026
Unprompted review
Reply from Horsefeathers
Thank you so much for the amazing review! 🖤 We’re stoked to hear that you love the fit so much that you’re considering wearing it every day. 😄 And we’re really happy we could help! Enjoy your shirt and thank you for riding with us! 🤘
Reply from Horsefeathers
Thanks a lot for your feedback! We´re happy to hear you found it fast, easy and that you’re loving the stuff! 🖤
Enjoy the gear and ride on! 🤘
This was my first time ordering from…
This was my first time ordering from this store, and unfortunately the experience was disappointing. After placing my order, I was informed that the item was actually out of stock, even though it appeared to be available when I purchased it. As a result, my order could not be fulfilled. I hope they improve their inventory management and keep stock information up to date to avoid similar issues for other customers.
17 September 2026
Reply from Horsefeathers
Thank you for sharing your feedback. We’re very sorry that your first experience with us was disappointing. We understand how frustrating it is to place an order for an item that appears to be in stock, only to find out afterwards that it is no longer available.
Unfortunately, stock levels can occasionally change before the system is updated, but we’re working to minimize these situations. We appreciate you bringing this to our attention and hope we’ll have the chance to provide you with a better experience in the future. ❤️
Reply from Horsefeathers
Thank you for your feedback! We’re glad to hear that everything is perfect! Thank you for your interest in our Horsefeathers brand, we appreciate it! ♥
Thanks for the products!
16 September 2026
Reply from Horsefeathers
Thank you for your feedback! We’re glad to hear that everything is great! ♥
Never never
Bad. I had to pay €20 for the return shipping from Germany to the Czech Republic, plus another €2 for the cardboard box. So, honestly, it was a complete disaster. You really need to improve this.
8 September 2026
Reply from Horsefeathers
We’re really sorry this left you with such a frustrating experience. We completely understand that spending €20 on return shipping, plus the packaging cost, can be disappointing.
We do mention in advance that return shipping is not covered by us, and customers are free to choose whichever carrier works best for them, including the most affordable option.
If you ever need any help with a return in the future, please feel free to reach out - we’ll be happy to help.
The service speed and material quality…
The service speed and material quality are excellent—though the wallet pocket is missing—and the jacket color is slightly different from the photos, though that is likely due to the monitor I’m using.
8 September 2026
Reply from Horsefeathers
Thank you for your review! 😊 We’re really happy to hear that you’re satisfied with the quality of the materials and the speed of our service.
We’re sorry to hear about the missing wallet pocket - we’ll definitely take your feedback on board. And yes, the color can sometimes appear slightly different depending on the monitor or display settings.
Thanks again for sharing your experience and feedback! 💙
The item was delivered
The item was not delivered. It has gone to a different city. The tracking page says that it was unable to deliver.
Finally, after some research and calls I received my package. This is my first shopping from horsefeathers.com. The quality is really amazing. The best pants I ever had in my life. So comfortable, excellent fitting, and amazing quality. I can't wait for my next orders. Keep up the great work!
4 September 2026
Reply from Horsefeathers
Thank you for your review. We’re really sorry that your order wasn’t delivered and ended up in a different city. In this case, the best thing would be to contact our Customer Service directly so we can look into the shipment and help resolve the issue. 🙏
I’ll also reach out to you by email so we can sort this out together.
Update: Thank you for your updated review, we really appreciate it. We’re really sorry about the trouble with the delivery and the fact that your package ended up in a different city. We’re glad you managed to get it in the end! We’ve also contacted DPD to find out what happened, but it looks like you were faster than us. 😊
But most importantly, we’re thrilled to hear that you love the pants and find them so comfortable and well-fitting. ❤️ Thank you for giving Horsefeathers a try, and we’ll be happy to see you back for your next order! 🫶
Fast service
31 August 2026
Reply from Horsefeathers
Thank you for your feedback and your interest in our Horsefeathers brand. ♥
Recommend!!
2 September 2026
Reply from Horsefeathers
Thank you for the recommendation! 😊 We really appreciate it and hope you’ll enjoy your Horsefeathers gear for a long time! 🧡
Everything was great
24 August 2026
Reply from Horsefeathers
Thank you so much for your kind review! 😊 We're really happy to hear that everything went great. We truly appreciate your support and hope to serve you again soon! 🧡
I’m wearing Horsefeathers last couple…
I’m wearing Horsefeathers last couple of snowboard seasons and I’m very satisfied and happy with it!
29 August 2026
Reply from Horsefeathers
Thank you so much for your kind words! 😊 We’re really happy to hear that you’ve been enjoying Horsefeathers for the last couple of snowboard seasons. 🏂❤️ We truly appreciate your support and hope to keep you happy for many more seasons to come! 💜
Reply from Horsefeathers
Thank you so much for the kind words! 🙏 It really means a lot to us to hear that you’re happy with the quality of our products. We’ll keep working hard and doing our best to bring you even more great gear! ❤️
The package arrived very quickly
The package arrived very quickly, and the items I ordered are exactly what I expected—they are wonderful.
24 August 2026
Reply from Horsefeathers
Thank you so much for your wonderful review! 😊 We’re delighted to hear that your package arrived quickly and that you’re happy with your order. We really appreciate your kind words and hope you enjoy your new gear! 🖤
I am very satisfied with the customer…
I am very satisfied with the customer service. One of the products I ordered was not available in my size, and they were very helpful to offer me my money back or choose another product (they suggested similar products). When I did they were very fast in sending my order!
13 August 2026
Reply from Horsefeathers
Thank you so much for your kind review! ❤️ We’re really happy to hear that you were satisfied with our customer service and that we could help find a suitable alternative for you. We always do our best to make the whole shopping experience as smooth and pleasant as possible. We hope you enjoy your new gear and look forward to serve you again! 💜
Good quality and great service
Ordered a few items from Horsefeathers during their summer sale and received everything today. The quality is pretty solid, and I'm looking forward to trying the equipment out on the slopes this season.
I'd also asked them to delay dispatch until a specific date, and they got it exactly right. I received the parcel on the second day I was able to. Great attention to detail from their team, well done and thanks!
12 August 2026
Reply from Horsefeathers
Thank you so much for your detailed review! 😊 We’re really happy to hear that you’re pleased with the quality of your new Horsefeathers gear and that we got the delayed dispatch just right. It’s great to know everything arrived exactly when you needed it. We hope you enjoy your new equipment and have an amazing time on the slopes this season! 🏂❄️
Reply from Horsefeathers
Thank you for your kind words! 😊 We’re glad you had a positive experience with us. We really appreciate your trust and support! 💜
Good quality item
13 August 2026
Reply from Horsefeathers
Thank you for your feedback! 😊 We’re happy to hear that you’re satisfied with the quality of your item. We really appreciate your support! ❤
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