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Rated 1 out of 5 stars

hoplady took the order money and transportation cost and never sent the item neither reimbursement. ""Extremely unreliable"" it has been more than a year.

Rated 1 out of 5 stars

Rated one star because couldn't rate zero. Ordered four items. Received two items. Sent a request to find missing two items, no response. Tried to return original two items, cost $10 to mail. Pac... See more

Rated 1 out of 5 stars

DO NOT CONTACT THE TELEPHONE NUMBER LISTED IN ALLEN AND NANCY'S REVIEW. IT IS A SCAM!! I contacted the 1607-214-3005 and spoke to a Jimmy Varker. He said they could refund my money for a shipment o... See more

Rated 1 out of 5 stars

I received my product today almost a month later. The package was torn. There are snags in these sweaters. They are nothing like the photos advertised, and they smell really bad. The yellow one do... See more

Company details


Contact info

  • Gower Street 3, WC1E 6HA, London, United Kingdom

  • hoplady.com

1.3

Bad

TrustScore 1.5 out of 5

74 reviews

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1-star

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Rated 1 out of 5 stars

Still waiting for refund

I ordered a coat on 2/18/2020, order #1987920021853. I received the coat and it was not what I expected. I returned the coat by mail on 3/27/20. I still have not received the refund for the coat. When will I get my refund? I can no longer get to your website for contact information. Diane Jacob

25 August 2020
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam.
Firstly, they sent me wrong product and less items.
I couldn't get in touch through their "Contact us" form due to Captcha bogus issues. Although I tried all possible case-sensitive combinations of Captcha code, it claimed that captcha was entered incorrectly.
When I found their email and emailed them, they offered to keep it as a gift because return fee would be too high.

13 August 2020
Unprompted review
Rated 1 out of 5 stars

DEFINITELY A SCAM

DEFINITELY A SCAM! I ordered several items from hoplady in early February of this year and only received a few. Extremely poor quality. I have yet to hear from them. Those items did come from China directly and not through a distributor here in the states. I figured because of COVID 19 it would be awhile before the order was fulfilled.

When I got onto their website to check for a status of the order, the number could not be found. also noticed the website address comes up as shoespar.com. Then I went back to my credit statements and saw the transaction was under shoespar.com. Shoespar.com's website has expired on June 13th. That domain name is now up for grabs.
I now will not buy online from any retailer I have not researched. Since COVID 19 I trust more and more companies will go out of business and never provide customers a credit on orders not fulfilled.

7 July 2020
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Whether this company goes by the name hoplady or cominbuy, the results are the same. I placed an order early January 2020 and have still to receive it or a refund, despite several attempts at contacting them and getting the runaround. This company and whatever name/s it chooses to adopt doesn’t deserve one star.

4 July 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT CONTACT THE TELEPHONE NUMBER…

DO NOT CONTACT THE TELEPHONE NUMBER LISTED IN ALLEN AND NANCY'S REVIEW. IT IS A SCAM!! I contacted the 1607-214-3005 and spoke to a Jimmy Varker. He said they could refund my money for a shipment of items I never received from HopLady. But instead they hijacked my computer, had my emails forwarded to someone and stole money from my PayPal account. I have reported this theft to the banks, credit card companies and authorities.

21 June 2020
Unprompted review
Rated 1 out of 5 stars

Hoplady is a scam I have had a order…

Hoplady is a scam I have had a order which I was told was cancelled by accident if anyone knows how to report them for fraud please let me know because they should not be allowed to operate any longer and take peoples money. I don't reccomend them to anyone. I was asked to place a new order for my 80 dollars and I did with no more replies they truly are the worst internet company in business. I have waited five months with one reply to say my order was accidentally cancelled after tons of emails to them. I have spoke to someone to have them investigated so hopefully they will be put out of business soon.

20 June 2020
Unprompted review
Rated 1 out of 5 stars

I was very upset with this company

I was very upset with this company. I accidentally made a double order, they only returned 75% of money of my cancelled order. Then I got thing of my order, terrible, nothing like pictures, cheap materials.
Never order from them again

19 June 2020
Unprompted review
Rated 1 out of 5 stars

Never ever!!!

Never ever!!!! I ordered in March, never got the package and have no chanceto getmy Money back with PayPal, because they said, that the package is delivered. Is it not. Paypal gave me a Name of a Person, who accepted the package,but this Person doesn't exist.
So Paypal doesn't gave me the Money back.

25 May 2020
Unprompted review
Rated 1 out of 5 stars

Hoplady clothing online is a 100%scam!I…

Hoplady clothing online is a 100%scam!I ordered coat November, received January, returned next day, was a sheet made to look like coat in picture, seriously! They received 7 days later, it took 67 days to get .now may 23, still no refund. I have at least 28 emails promising refund. SCAM ALERT!

23 May 2020
Unprompted review
Rated 1 out of 5 stars

Don't order from them!

Rated one star because couldn't rate zero. Ordered four items. Received two items. Sent a request to find missing two items, no response. Tried to return original two items, cost $10 to mail. Package came back to me stamped "Return to Sender" no reason. Finally checked on-line and found out a lot of people having the same problem. Reported them to my credit card company in order to have them flagged as "fraud". The name of the company listed on my credit card statement was Sunjoy Limited not Hoplady

19 May 2020
Unprompted review
Rated 1 out of 5 stars

I have had the horrible experience…

I have had the horrible experience everyone else has had. I am not sure where to turn to receive my refund. I have all the emails from months of them saying my refund is with their finance department. How does this get reported to business bureau. Something needs to done about this company. I am discussing with an attorney. Its not alot of money and that does not matter. They are robbing people. I only gave a star because you have to give one. This is by far the worse online shopping experience I have ever had. I want to do more than write a bad review. I want to put them out of business. Any suggestions are welcome.

1 May 2020
Unprompted review
Rated 1 out of 5 stars

The only reason I gave Hoplady a star…

The only reason I gave Hoplady a star is because there's no option to give them zero. I placed an order in October 2019 and still haven't received my order. It's no longer sweater weather. They claim the order was shipped, I filed a grievance but no resolution. I advise that no on order from these Chinese scammers.

1 May 2020
Unprompted review

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