Honeylovedoll Reviews 31

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Extremely helpful. Always quick to respond. Amazing staff!! I would highly recommend Honeylovedoll to anyone making such a purchase.

Company replied

Rated 5 out of 5 stars

I ordered a 165 cm (5'5"), D-cup silicone doll and it arrived in about 40 days. The quality is very realistic and looks great in photos. The only issue was the heating option - I paid for it, but supp... See more

Company replied

Rated 5 out of 5 stars

My experience ordering from Honeylove Doll was smooth and hassle-free. Delivery was quick, the item arrived exactly as described, and the quality honestly exceeded what I expected for the price. The b... See more

Company replied

Rated 1 out of 5 stars

Awful company. Sent me a WM doll with torn skin, broken hip, and all holes melted shut from laying in factory too long (their words). Sent videos on how to repair myself. Refuses to replace until fi... See more

Company replied

Company details

  1. Sex Toy Store

Written by the company

We are a professional supplier of sex dolls, proudly partnering with top global brands such as Irontech, WM, Fanreal, Starpery, and more as an authorized distributor. Our mission is to make sexual fantasies accessible for everyone—by offering high-quality, customizable dolls at affordable prices, in the way you desire. All of our dolls are 100% authentic and can be verified for originality. Feel free to contact us anytime to discuss your ideal dream companion—we’re here to help bring your fantasy to life.


Contact info

4.2

Great

TrustScore 4 out of 5

31 reviews

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Rated 5 out of 5 stars

Thank you...again

Extremely helpful. Always quick to respond. Amazing staff!! I would highly recommend Honeylovedoll to anyone making such a purchase.

15 April 2026
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Reply from Honeylovedoll

Thank you for your trust and recommendation; your satisfaction is our greatest support.

Rated 5 out of 5 stars

I ordered a 165 cm (5'5")

I ordered a 165 cm (5'5"), D-cup silicone doll and it arrived in about 40 days. The quality is very realistic and looks great in photos. The only issue was the heating option - I paid for it, but support later said it can be unstable. They offered a refund or an electric blanket instead. I recommend confirming feature compatibility with support before ordering to avoid delays.

2 January 2026
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Reply from Honeylovedoll

yes, customizing a multi-functional doll body typically takes a few weeks to complete, and shipping requires some additional time as well. Fortunately, it is well worth the wait. Regarding the heating option: due to the specific properties of the materials used, heat distribution can sometimes be uneven. This is a persistent challenge within the industry that we are continuously striving to resolve. Thank you for your trust and support.

Rated 5 out of 5 stars

My experience ordering from Honeylove…

My experience ordering from Honeylove Doll was smooth and hassle-free. Delivery was quick, the item arrived exactly as described, and the quality honestly exceeded what I expected for the price. The build and overall feel are impressive, making it a great value. Everything - from checkout to delivery - went perfectly. If you're considering it, I'd say go for it. There's plenty of U.S. stick available, and uf you want something truly personal, the customization options are worth exploring. Definitely recommend.

30 December 2025
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Reply from Honeylovedoll

Thank you for your trust and recommendation. Yes, we maintain ready-to-ship stock of dolls in the United States, Europe, the UK, Australia, Canada, and Mexico. Furthermore, every doll offers customizable options, allowing you to tailor its appearance and features to your exact preferences.

Rated 5 out of 5 stars

Excellent customer service.

Honey Love delivers excellent customer service. I am completely satisfied with the product and the care in shipping was fantastic.

21 September 2025
Unprompted review
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Reply from Honeylovedoll

Hello.
Update: Hello, we have re-sent a new doll according to your request. You can also keep the original doll. If you see our email, you can contact us. Thank you.
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1. The eyeballs have been shipped, and the tracking code will be sent to your email address.
2. We stated that the outfit normally costs $70, but this outfit is out of stock, so we didn't charge for the bunny outfit. We don't normally sell doll clothes, and we apologize for that. Since this was purchased by the photographer himself, we currently don't have this outfit. You can check other clothing stores for similar clothing.
3. We'd appreciate any videos of the heating failure to help us troubleshoot. After several days of email communication, we've determined that the heating charger is fine. The internal heating wire may be short-circuited or damaged, which usually requires internal repair, which is difficult. Therefore, we'd like to refund the heating function and provide you with an external heating blanket to try heating from the outside. If you're not satisfied, we can resend you a doll from our California warehouse, but we currently don't have SY Dolls with the heating option in stock. Please keep an eye out for emails. Thank you.

Rated 5 out of 5 stars

LOVEDOLL & NO OTHER DOLL!!!

The customer service and the realism of these dolls is next level, forget blow up, forget your ex, forget your lefty/righty!!!!

15 August 2025
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Reply from Honeylovedoll

Thank you for your positive feedback! Yes, enjoy and have fun!

Rated 5 out of 5 stars

I was getting updates almost every day…

I was getting updates almost every day on shipping and had a few questions that were answered the same or the next ,product was above my expectations had one issue and was sent a video on how to repair.

28 July 2025
Unprompted review
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Reply from Honeylovedoll

Hello, thank you for your positive review! It’s our honor to serve you, and we’re glad to hear you received a product that met your expectations. Enjoy your time, and please feel free to contact us anytime if you have any questions. Thank you!

Rated 5 out of 5 stars

I'm happy

Helpful and honest customer service made for a pleasant online purchase. Thank you.

9 June 2025
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Reply from Honeylovedoll

Thank you for your trust, we will definitely serve you well and make you satisfied

Rated 1 out of 5 stars

Awful company

Awful company. Sent me a WM doll with torn skin, broken hip, and all holes melted shut from laying in factory too long (their words). Sent videos on how to repair myself. Refuses to replace until finally they offered me replacements with cheaper dolls that cost half the price.

I ended up having to open a case with Klarna. Stay away from this company. They do not back up their review on their website. Worst customer support.

22 February 2025
Unprompted review
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Reply from Honeylovedoll

Hello, our customer service has communicated with you for a few days and responded to your message as soon as possible to actively help you solve the problem. The holes of the new doll are closed when used for the first time and need to be opened manually. We need photos of the problem you mentioned. We checked the chat history and found that you selected a new doll. We have re-shipped it for you free of charge and have signed for it, and attached the original head of the doll and some accessories. If you have any questions, please contact us. Thank you.

Rated 1 out of 5 stars

Very defective doll, lackadaisical response.

I ordered an WM #198, Estella doll. The doll came with no vaginal, anal, or oral openings. The extra head that I was supposed to receive was not included. I received the wrong wig. I also did not receive extra attachments that I purchased. Finally, the doll had several rips in the hands and feet that I noticed right away.

Needless to say, a very bad first impression. The response was so lackadaisical. I was sent videos on how to repair the doll. Does nothing to address the no openings or missing parts. I paid over $1800 for this all said and done.

I personally would shop elsewhere. It's not a good testament to WM doll quality as well.

22 February 2025
Unprompted review
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Reply from Honeylovedoll

Hello, the holes of the new dolls are closed when used for the first time and need to be opened manually. If there are any missing products, we will resend them to you.

Rated 5 out of 5 stars

Amazing customer service. Thanks Colin.

Amazing customer service. Very patient with m, amazing customizatio, even gave me some bonus items as a gift. I will now be a loyal customer and will always go to them when picking out a afffordable high quality product. They are very patient with me and was able to answer and solve all my questions and issues! Wish I could do more, but here’s a good start. I will update with the final product

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Top Fire丨Donna - Ultra Light 5ft3/160cm D-cup Movable Jaw Silicone Sex Doll

This was my first time ordering from this company and will be my last. Will never deal with this company ever again. They got my order wrong and did not admit it after sending all of the evidence to prove it. Very disappointed to say the least. The color of the doll wasn’t what I ordered and their factory photos weren’t the same as the color I ordered. Never trust the factory photos. Stay away from this company.

10 October 2024
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Reply from Honeylovedoll

Hello, we understand through previous communication that we confirmed to send your Top Fire order photos before delivery. Because of the color problem, we went to the factory many times to understand. The factory photos they took may be slightly different from the photos taken by your own natural light due to the ambient lighting. After communicating with the Top Fire factory, we are willing to remake a white or natural skin color "Top Fire丨Donna" for you. After querying the email, it seems that I did not get your reply, or do you have other suggestions? Sorry again

Rated 1 out of 5 stars

I had a lot of issues with the doll

I had a lot of issues with the doll. Wrong eye color. Different than photos. Color on privates come off after one use there was no friction on the doll. Images make it seem air brushed on permanently but its just make up that comes off. All their photos are fake and photo shopped. Dolls hair falls out first day i got her and gets everywhere. Her fingers and arms are deteriorating. Only use light 3 times. Heat rod doesn't work. Mouth ripped on sides after one use. The glue doesn't work to fix it. Cheap doll from china sold for the high price. Not good quality. Too heavy to even move.

17 July 2024
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Reply from Honeylovedoll

Hello, regarding the eye color, you can contact our customer service staff to reissue a pair of eye colors you like. Silicone ROS head hair transplantation requires extra attention because the head is relatively soft and needs some care. TPE vaginal color will indeed fade due to friction. This is due to material reasons and cannot be avoided. Sorry again.

Rated 2 out of 5 stars

Overpriced knock-offs

Their dolls are significantly cheaper than the pictures on their website. The one I got looks similar, but it's as if it's a knock-off of a higher quality doll. It was much skinnier than in the pictures, especially the ass. I only gave 2 stars because i like the doll, but it's definitely not worth what I paid for it. Save yourself money and just get one off of eBay. EDIT: I sent pictures and my order info as requested in the reply to this review. over three weeks later, no response from HLD. Don't be fooled, their customer service is non existent.

7 December 2024
Unprompted review
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Reply from Honeylovedoll

Hello, can you send us an email to see the doll you bought? We sell dolls corresponding to the art pictures of each brand. It is impossible to make imitations for you. It is not recommended to buy dolls from eBay. You can also provide your order number. Thank you

Rated 1 out of 5 stars

they don’t have the dolls advertised in the pictures

This is a type of scam company, they don’t have any of the dolls advertised in the pictures. They use popular pictures of dolls from American websites to get you to buy. Once you buy, they send you a skinny, cheap doll with a different face. Also, they are located in China so delivery takes 1-2 months.

30 August 2024
Unprompted review
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Reply from Honeylovedoll

Hello, you can contact us to handle after-sales issues. Just send the order number and photos of the products you received. We are an authentic authorized merchant. You can see our signed authorization certificate on all brand official websites. We need to know whether you purchased the product from us. Please send the order and photos to us and we will handle the problem for you. Thank you.

Rated 5 out of 5 stars

THEY NEVER SENT IT OUT (UPDATE)

(UPDATE) I did receive my doll sometime ago I was also given some money back for the mishap. It was exactly as described and is high quality it did take a extra 7 days to get to me and they showed me proof that FedEx did damage my first order I did have a problem with the wig falling apart so they sent me a replacement I didn't have time to check it yet so I'm changing my review to 5 stars because I'm happy with the overall outcome PS this is a real review

I paid for a doll 6 days ago it stayed in label created for almost the full 6 days I kept talking to the seller to understand the problem and I contacted them the 2nd day but FedEx is telling me they never got the package which the seller said they have turned it over to them so on to day 5 late in the day I get a update on my tracking which now I felt like we was making progress but today when I woke up it saids address corrected and was out for delivery but not to me but back to honeylovedoll ... tracking updated now and saids delivered back to them I never had trouble like this I'm going for a full refund as the doll i ordered will never come but instead will take it up with PayPal only good thing I experienced was the support but no one had a clue what was going on TAKE MY ADVICE IF YOU READ THIS GO SOMEWHERE ELSE I dealt with this headache so you don't have too

17 August 2024
Unprompted review
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Reply from Honeylovedoll

Hello, your package was lost by FedEx the first time it was sent. We sent you all the information and logistics information, including the tracking code, and then re-sent a new package, which was delivered on September 4. You can also check the order information. We don’t want the package to be lost. We actively helped you process and re-send the order. We are very sorry for this. We have already filed a claim with FedEx.

Rated 5 out of 5 stars

Top notch

Top notch, everything was perfect. All the customizations I wanted were actually followed and checked. The experience couldn't have been better. Great customer service.

20 August 2024

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