Spotty claims experience thus far. They hand off their adjusting to a third party that has crappy customer service. You're just a number in a bucket. Their 3rd party adjuster emailed me that the "repo... See more
Company replied
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Spotty claims experience thus far. They hand off their adjusting to a third party that has crappy customer service. You're just a number in a bucket. Their 3rd party adjuster emailed me that the "repo... See more
Company replied
Rating platform is great! Issuance is also an easy process. Pricing and tailored coverages are spot on. The renewal process is a bit confusing as far as who gets what (agent & insured) re: policy &... See more
Company replied
Fantastic company. I've worked with many insurance carriers over the past 15 years and Honeycomb is one of the best partners we've had the pleasure of doing business with. The rating system is great... See more
Company replied
Most insurance agents push papers. Wendy? She took time to understand my needs deeply—one policy at a time. She didn’t just sell me insurance; she engineered my protection strategy. She listened, ed... See more
Company replied
Written by the company
Real Estate Insurance Reinvented
Honeycomb is reinventing real-estate insurance with state-of-the-art technology that eliminates the need for on-site physical inspections to assess risk, utilizing instead aerial photography, computer vision, artificial intelligence and machine learning.
Why Honeycomb
Insurance Products
141 W Jackson Blvd, Suite 1510A, 60604, Chicago, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Brian has provided me with the BEST customer service I've ever received at any company - insurance or any other business. I emailed him many times with questions, and each time his reply was informative, prompt and courteous. That made me feel valued.
My only request to Honeycomb: please increase your allocated capacity for properties located within 75204 zip code.

Reply from Honeycomb Insurance

Reply from Honeycomb Insurance
Jorge was very responsive, the insurance was a reasonable price, and the self-inspection was easy to complete. Overall a great experience.

Reply from Honeycomb Insurance
Be prepared to get what you pay for (or even less). Concept sounds great to give a low price for same coverage but Honeycomb Insurance doesn't follow through with the same service as traditional providers as I have found out personally.

Reply from Honeycomb Insurance
Jorge was great and reviewed my old policy and performed a line to line compare to the new policy. We were able to get everything quickly completed in a tight time scrunch. Highly recommend since everything is so quick.

Reply from Honeycomb Insurance
Honeycomb has been great to work with. Our HOA moved to honeycomb after spending years with another insurance company and paying far too much. They have been easy to work with to find the plan that fits our needs, quick to respond and overall friendly. Ask for Brian!

Reply from Honeycomb Insurance
I was never told that $100 will be taken out after canceling my policy flat. The reason why I canceled before the policy started was because they expected me to take pictures of the property instead of providing an inspector to go out. My current carrier does that. This was disclosed after I paid in full. I have filed a complaint with the department of insurance to rectify this.

Reply from Honeycomb Insurance
Brian has been great to work with throughout the process of getting a quote and patiently answering the many questions that I had. We had a situation where the underwriting department refused to offer us coverage based on the total valuation of the property and Brian worked with them to get us a quote that was significantly less what we are paying now.

Reply from Honeycomb Insurance
the rate was lower then what I was paying . but what do you expect from an online insurance . I cancelled before the policy started and they didn’t give me a full refund .

Reply from Honeycomb Insurance
I am surprised by how easy it was to do the quote and I had a dedicated agent working with me along the way to make sure I had the right policy and answer all of my questions.
I moved to HoneyComb because most insurance companies in Ca was not offering water backup coverage. I think its very important to have it for my home.
Of course, I have not filed a claim so I dont know how that will be but this is for my review on the buying process.
Brian Brictson is a great agent!

Reply from Honeycomb Insurance
Excellent service and very punctual communication
Very good experience with Jorge at honeycomb insurance, I would like to also give you my thoughts if I ever need to use their services for my needs, if they will be only half as good, I’ll be very happy!
Brian and Jorge were the best insurance representatives I’ve ever dealt with, they answered all my questions, we’re extremely responsive, and we’re able to explain complex items in the policy in a straightforward manner. The platform was also super easy for us to make adjustments and evaluate different insurance policy options. Overall, would recommend Honeycomb to anyone looking for commercial insurance!

Reply from Honeycomb Insurance
Jeorge was a professional. He answered all my questions and satisfied my picky mortgage lender requirements. Saved me a thousand dollars!

Reply from Honeycomb Insurance
I bought policy form Honeycomb just because it's cheaper but I am very happy with the service I received after the purchase. I used Geicko to buy various policies and I had to call them and be call and choose right buttons to get to an executive but with Honeycomb I was able to make a bunch of changes like name changes, closing date changes etc though an email. It's amazing that an agent is assigned to you when you buy a policy to take care of all future policy needs. Thanks for all the help.

Reply from Honeycomb Insurance
asked questions in detail and got answeres accordingly based on HOA needs

Reply from Honeycomb Insurance
This company is great. it is willing to help me to get all my need. I will refer people to this company. Thank you very much.

Reply from Honeycomb Insurance
Fast acting on providing quote and everything needed to complete transaction

Reply from Honeycomb Insurance
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