Spotty claims experience thus far. They hand off their adjusting to a third party that has crappy customer service. You're just a number in a bucket. Their 3rd party adjuster emailed me that the "repo... See more
Company replied
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See what reviewers are saying
Rating platform is great! Issuance is also an easy process. Pricing and tailored coverages are spot on. The renewal process is a bit confusing as far as who gets what (agent & insured) re: policy &... See more
Company replied
Fantastic company. I've worked with many insurance carriers over the past 15 years and Honeycomb is one of the best partners we've had the pleasure of doing business with. The rating system is great... See more
Company replied
Most insurance agents push papers. Wendy? She took time to understand my needs deeply—one policy at a time. She didn’t just sell me insurance; she engineered my protection strategy. She listened, ed... See more
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Company details
About Honeycomb Insurance
Written by the company
![](https://cdn.trustpilot.net/consumersite-businessunitimages/63022eee0c70e81aad680574/profile-description/images?q=tbn:ANd9GcS9PZt0RTSw6nPnxcx6TmflqkQK_CVg_c71LdpSv6VfL_UEd3ElyQ1qULOt5GGIaLmN7Mw&usqp=CAU")
Real Estate Insurance Reinvented
Honeycomb is reinventing real-estate insurance with state-of-the-art technology that eliminates the need for on-site physical inspections to assess risk, utilizing instead aerial photography, computer vision, artificial intelligence and machine learning.
Get a Quote
Why Honeycomb
- Online Everything: Purchase, manage, and customize your policy online and in real time
- Top-rated: Financial rating of “AM Best A-” excellent
- Affordable: The right coverage for the right price - up to 40% saved compared to our competitors
- Fast and easy: Answer a few questions about the property and get a quote in less than 5 minutes
- Superior coverage: Tailored coverage to fit your needs as a property owner
Insurance Products
- Condo Associations
- Apartment Buildings
- Single Family Rentals
Contact info
141 W Jackson Blvd, Suite 1510A, 60604, Chicago, United States
- (877) 415-8901
- info@honeycombinsurance.com
- honeycombinsurance.com
4.3
Excellent
167 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
The whole experience of shopping and buying insurance was much better. I would definitively recommend it.
11 December 2023
Unprompted review
Reply from Honeycomb Insurance
Thank you for the great review! We're thrilled to hear you're happy with the experience of purchasing insurance from Honeycomb. Welcome to Honeycomb!
Great customer service and prices!!!
1 December 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the great review! We're excited to hear you're happy with the product and the service. Welcome to Honeycomb!
Reply from Honeycomb Insurance
Thanks for the great review, Joe! We're thrilled to hear you're happy with the product and the ease of use. Welcome to Honeycomb!
Received a nonrenewed notice after only…
Received a nonrenewed notice after only 1 claim, which by the way, hasn’t been resolved yet because of their ineptitude
28 November 2023
Unprompted review
Reply from Honeycomb Insurance
Dear Ty, Thank you for taking the time to share your feedback with us.
At Honeycomb Insurance, we take our commitment to our customers and our underwriting principles very seriously. While we strive to provide coverage to as many customers as possible, there are instances where we need to take a pass or issue a nonrenewal based on various factors, including claim history and risk assessment. Nonrenewals are only issued when there is a valid reason that aligns with our risk assessment and underwriting principles. Our priority is to provide the best possible service while maintaining the financial stability of our company to continue offering competitive rates. We want to emphasize that this decision is not taken lightly, and it is always based on a thorough review of the circumstances involved.
If you have any specific questions or concerns about your nonrenewal, you're welcome to contact us directly or have your agent contact us at info@honeycombinsurance.com or 877-415-8901.
I was hesitant going with honeycomb…
I was hesitant going with honeycomb insurance for my rental property but the process and handling to get a quote was very smooth and competitive. I went ahead with them and it's been great so far. I have not had any insurance claimed with them so far, so it will be a real test if it comes down to it. I hope i don't have to deal with any insurance issues.
27 November 2023
Unprompted review
Reply from Honeycomb Insurance
Thank you for your great feedback, Panthesh! We are thrilled to hear that you're happy with the service and the product. We absolutely understand your hope for a seamless experience in the event of a claim, and rest assured, we're here to assist you promptly and professionally should the need arise. Welcome to Honeycomb!
Quick and Easy
Great customer service, competitive pricing, fast quote and execution of insurance policy.
14 October 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the great review, Katrice! We're thrilled to hear you're happy with the product and the service. Welcome to Honeycomb!
Don’t recommend
It’s hard to recommend an insurance company that doesn’t care about maintaining positive relationships with their agents
13 November 2023
Unprompted review
Reply from Honeycomb Insurance
Dear Jack, we are sorry you feel this way. Our relationship with our partnered agents is of utmost importance to us. Please know that we take your feedback very seriously, and we are actively working to identify and rectify any areas where we may have fallen short in our commitment to maintaining positive relationships with our agents. You're more than welcome to contact us through our email address info@honeycombinsurance.com or number 877-415-8901. We'll be happy to learn more about your experience and what went wrong.
Responsive
I am impressed with the speed they worked with me to write the policy. It is bit expensive for me but current market in California is crazy i am not sure what is check or expensive any more.
10 November 2023
Unprompted review
Reply from Honeycomb Insurance
Hi Gary!
Thank you so much for your feedback, we’re thrilled to hear that you were impressed with the service. We understand that the current insurance market in California can be difficult to navigate, especially when it comes to pricing. At Honeycomb, we’re committed to providing all our insureds with the best coverage at a fair price. If you ever have any questions or concerns about your policy or its cost, please don't hesitate to reach out to our team. We thank you for choosing us as your carrier, and we look forward to continuing to serve your insurance needs in the future. Welcome to Honeycomb!
As an 18 year insurance agent
As an 18 year insurance agent, the company states they write things, but nothing ever fits their underwriting guidelines. I won't waste my time quoting a company, I have no confidence in possible taking care of the policy holder.
8 November 2023
Unprompted review
Reply from Honeycomb Insurance
Dear Lanford,
We appreciate you taking the time to share your feedback with us; it helps alert our team to where there are gaps in understanding regarding our appetite. After speaking with our VP Sales and getting connected with additional points of contact, we look forward to building a more effective working relationship moving forward!
Crooks Write Policies NOT Looking at…
Crooks Write Policies NOT Looking at Their Own Inspection
August - Honeycomb did a thorough inspection and 20 photos of the electrical panels.
September - I paid $3497 for their policy
October - They required $35000 of interior electrical panels which we couldn't possibly complete in 3 weeks.They refunded some money but took $565.
They claim they don't review their inspection in a timely manner. WATCH OUT for these crooks.
17 October 2023
Unprompted review
Reply from Honeycomb Insurance
Thank you for your feedback, Nancy. We are sorry to hear your experience with Honeycomb did not meet your expectations.
Our top priority is to ensure the safety of our insured properties and their tenants - and we go to great lengths to achieve this goal. Honeycomb's inbound submission screening questionnaire, the signed application process, and property inspections are some of our multiple efforts to ensure that non-standard electrical panels with an increased likelihood of electrical overload, breaker trip failure, etc., which could result in a fire, are not in our program.
If they are identified, as they were in this case, Honeycomb requires that they be replaced. In the event that an insured requires an extended period of time to complete the necessary replacement of ineligible electrical panels, we are happy to be flexible and supportive regarding the timeline, as long as the insured is making material progress toward completing the replacement. In this specific case, the insured elected to cancel the Honeycomb policy midterm; therefore, we refund all unearned premiums net of clearly designated non-refundable policy fees and short-rate cancellation penalties as permitted by state insurance statutes.
Very professional
Very professional! Excellent communication skills and attention to detail. Got me the exact quote I needed in a matter of 2 days.
17 October 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the great review, Raymond! We're thrilled to hear you're happy with the product and the service. Welcome to Honeycomb!
Quick communication good experience
Quick communication, fair rates, easy onboarding.
5 October 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the review Sean! Welcome to Honeycomb!
So far so good
So far so good. I had good follow up. The agent was personable and responsive. The enrollment Process was easy. The premium was in my budget
3 October 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the review! Glad you like the product and the service. Welcome to Honeycomb!
Reply from Honeycomb Insurance
Thanks for the review Aaron, Welcome to Honeycomb!
Online app was easy to complete
Online app was easy to complete. Excellent customer service!
14 September 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the review Orlando! Welcome to Honeycomb!
Probably the worst insurance I've ever…
Probably the worst insurance I've ever dealt with. If I could give lower stars I would. Customer service 0, timely responses 0. They tell you the deductible foreach occurrence but leave out how high the deductible is so you can't even claim anything unless it's above a certain dollar amount. Tried to claim hail damage and said the amount didn't meet the $40,000 deductible. So if the damage would have been $39,000, they still wouldn't have covered it. Garbage
13 September 2023
Unprompted review
Reply from Honeycomb Insurance
Policy deductibles are presented in the quote you have received prior to purchasing a policy including a specific deductible in the occurrence of wind/hail damage. Your policy coverage and deductibles were clearly communicated to you prior to purchasing a policy from Honeycomb.
Landlord's insurance
Trying this insurance out for the first time as it is difficult to find good landlord's insurance in California. The quoting process was fast and easy although they wanted you to enter an email/number to see the final quote. Spoke to someone on the phone and they were courteous and professional. Very competitively priced for similar coverage compared to the other insurance companies I have used.
11 September 2023
Unprompted review
Reply from Honeycomb Insurance
Thank you for this great review Samuel! Glad you like the service and product. Welcome to Honeycomb!
Jorge was great
Jorge was great! He walked me through the process, coverage, etc. and followed up to make sure things moved along.
8 September 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the replay Vikram! Glad Jorge was able to help get you coverage and that you like the product. Welcome to Honeycomb!
Excellent service!
1 September 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the feedback! Welcome to Honeycomb!
I am an agent and I would love to be…
I am an agent and I would love to be appointed by this company. I use other MGAs and their process is old and outdated and it takes forever to get a quote back. I was actually shopping for my Dad and I found this company online and I ran a quote and I could not believe how easy it was. I lost commission but I was able to secure a good policy for my father. Would love to offer this product to my clients as I have many clients with apartment buildings.
18 August 2023
Unprompted review
Reply from Honeycomb Insurance
Thanks for the review Lucia! Happy that you like the product and ease of use. A team member has approached you to explore appointment opportunity.
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