Honexcompany Reviews 

813
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 529 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently find the official website very simple to navigate and the online purchasing process exceptionally straightforward and fast. Many people appreciate the detailed product descriptions and note that the anti-snoring device successfully reduces snoring, helping them achieve a restful night of sleep. Some reviewers were not happy with the refund policy, mentioning expensive return shipping costs and significant difficulties in getting their money back. Consumers also experienced frustrating delivery discrepancies, such as receiving only one item instead of two during promotional offers. Others found the mouthpiece rather uncomfortable to wear during the night or felt that the product simply did not work for them.

What people talk about most

Product

Consumers find product to be ambiguous, reflecting a wide range of differing experiences. While some... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing severe disappointment and... See more

User experience

Customers report positive experiences with user_experience, highlighting that website navigation and ordering... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences with the online purchasing process vary widely... See more

Refund

Reviewers mention negative feedback about refund policies, describing them as misleading and unsatisfactory.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering is so easy, I wasn’t happy about being continually offered other products though. The order is in £ and then turns into $ at checkout but the transaction has gone through my bank in £. I’ve... See more

Rated 4 out of 5 stars

Well, it was a long shot. But with my wife always complaining and moving to her own room, i had to take c chance. It works, no doubt! But it takes some time to get used to it. It's not the most comf... See more

Rated 4 out of 5 stars

It was easy to order from the website, the price is good, postage took a little while but got here in one piece.

Rated 5 out of 5 stars

I’ve have used an anti snore mouthpiece for five years. The previous one was uncomfortable, very large and pressed against my bottom teeth and I really had a hard time going to sleep. But I tolerated... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

813 reviews

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No recent history of asking for reviews

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3.5

All reviews

(813)

543 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy before reading…

I purchased the Honex Anti-Snoring Mouthpiece because of the advertised satisfaction guarantee.
After using it consistently for two weeks and tracking my snoring with the SnoreLab app, I experienced no improvement.
When I requested a refund, I was first offered a partial refund of $10.78 to keep the product. A full refund was available only if I returned the product to Japan.
This is an important detail because the return shipping cost can be close to the value of the refund, making the “full refund” option economically impractical.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I dont usually purchase from companys I…

I dont usually purchase from companys I dont know. It is scary, however as soon as I paid for the product I was immediately sent additional information about the product, the receipt and also helpfull excersises to strenghten the muscles. All very professional and timely.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

The material is soft

I felt your advertising explained the mouth piece very well. It helped in understanding how the mouthpiece will work also I like the softness of the material. I hope it will work for me.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Warning! Read before buying!

Warning: Be very careful before ordering from Honex. Based on my experience, I feel this company operates like a scam.

I ordered a mouthpiece that's supposed to help with snoring, and my payment was taken immediately. However, I never received an order confirmation or an order number by email.

The customer service is terrible. There is no phone number to contact anyone, and getting a response is nearly impossible. Once they have your money, you're left with no way to verify your order or find out what's happening.

My experience has been extremely frustrating and disappointing. I feel like I paid for a product that may never arrive, with no way to get help. I strongly recommend avoiding Honex and purchasing from a company with transparent customer service and reliable communication.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Honex is wonderful

Be frank. Many nights I was unable sleep and very much worried about my wife's snoring issue
It was not because I'm annoyed but I was worried about her health and wellbeing. Some times she was unable to breathe out for a certain amount of time and she struggled to sleep. I know that it's life threatening and she recently had a sleep apnea monitoring during the whole night and waiting for the results
But now I am not worried because this small guy 'the honex' is doing great job. Now no snoring and she is getting sound sleep.
Thank you honex team. You are doing a great job and I strongly recommend honex to anyone who is struggling with snoring issue. The results may be different from person to person.
Wish you all the best and God bless you all
Sebastian joseph




25 June 2026
Unprompted review

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