Honexcompany Reviews 

808
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 525 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the ease of navigating the website and the simplicity of the ordering process. Many also highlight the clear and comprehensive product information available online, aiding their purchasing decisions. However, some customers also noted significant dissatisfaction regarding the refund process. People report difficulties obtaining refunds, often involving high return shipping costs or misleading money-back guarantees. Additionally, a few felt the product was ineffective, uncomfortable, or cheaply made, and some received incorrect order quantities.

What people talk about most

Product

Users describe ambiguous interactions with product, with some reviewers expressing significant... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, describing... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the website for being simple,... See more

Order

Reviewers mention ambiguous feedback about order, with many customers finding the ordering process easy and... See more

Refund

Customers had negative experiences with refund, with many reporting that the money-back guarantee is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering is so easy, I wasn’t happy about being continually offered other products though. The order is in £ and then turns into $ at checkout but the transaction has gone through my bank in £. I’ve... See more

Rated 4 out of 5 stars

Well, it was a long shot. But with my wife always complaining and moving to her own room, i had to take c chance. It works, no doubt! But it takes some time to get used to it. It's not the most comf... See more

Rated 5 out of 5 stars

I have yet to receive the item but the online explanation and experience was delightfully informative and highly convincing. I didn’t feel pressured in any way to purchase but I was indeed compelled t... See more

Rated 5 out of 5 stars

Website was very good. Easy to navigate. All the information I required about your anti snoring product was clear and easy to understand. Looking forward to receiving and using it to get a better nig... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

808 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.5

All reviews

(808)

539 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Praying this product works!!!!

I am really eager to find out if your product will in fact stop me from snoring and getting a full nights sleep. I am really tired in the mornings no matter how many hours I get. I can sleep easily 14-17 hours and wake up tired. I do have sleep apnea but still doesn’t seem to work. Saying that, if I go to bed and can’t get right to sleep, tossing and turning, I just take off my C-PAP. Really hoping your product works for me!!!!🙏🤞

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Hi, I ordered the snoring mouthpiece under a “Buy 1 Get 1” offer, but only one item was delivered. This is clearly a mistake from your side. Now asking me to pay shipping charges to receive the seco

Hi,

I ordered the snoring mouthpiece under a “Buy 1 Get 1” offer, but only one item was delivered. This is clearly a mistake from your side.

Now asking me to pay shipping charges to receive the second item is not acceptable. As per the offer, I am entitled to receive both items without any additional cost.

Please arrange to send the second piece immediately without any extra charges. Otherwise, I will be forced to raise this issue with consumer protection authorities.

Kindly resolve this at the earliest.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

complete scam

complete scam. cheap silicone sold for >40$, shipped in a cheap plastic bag from asia. refund policy is a joke, you have to send it back on your own expense. don't buy!

10 July 2026
Unprompted review
Rated 2 out of 5 stars

Big Mistake

I received the pkg and I think it’s no different than the ones my kids had for sports!! No instructions, no cleaning tips, just 2 blue mouth guards. It doesn’t say “top” or “bottom”. The two are not the same!! Poor choice for me!!!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

The Marketing "hype" is very convincing…

The Marketing "hype" is very convincing and I only hope the reality of the product's efficacy lives up to the promise. The process of taking money is very efficient but cannot comment on anything else until the product has been received and used.

12 July 2026
Unprompted review
Rated 4 out of 5 stars

Well, it actually works! Better than the alternatives

Well, it was a long shot. But with my wife always complaining and moving to her own room, i had to take c chance.
It works, no doubt! But it takes some time to get used to it. It's not the most comfortable, but I for sure know that it's better then all the alternatives! I do recommend, but persevere the first nights.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

AVOID ITS A SCAM

If i could put zero i would
This company is a SCAM do not buy any of their products included their apparently magnificent mouth piece it doesn't work … just a piece of plastic does nothing.
Oh and their 60 day satisfaction thing is a scam also they ask you to return it to Japan and you have to pay for shipping!!! Luckly i purchased with my credit card and got a refund phew!!! AVOID

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy before reading…

I purchased the Honex Anti-Snoring Mouthpiece because of the advertised satisfaction guarantee.
After using it consistently for two weeks and tracking my snoring with the SnoreLab app, I experienced no improvement.
When I requested a refund, I was first offered a partial refund of $10.78 to keep the product. A full refund was available only if I returned the product to Japan.
This is an important detail because the return shipping cost can be close to the value of the refund, making the “full refund” option economically impractical.

3 July 2026
Unprompted review

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