Homeward Reviews 

402
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers consistently appreciate the efficient service and helpful staff who make the property buying and selling process extremely smooth, transparent, and completely stress-free from start to finish. Consumers note that the professional team is very knowledgeable, highly responsive, and exceptionally clear in their communication throughout every single step of the entire transaction. Some reviewers were not happy with unexpected costs, hidden charges, and expensive fees that were suddenly charged for using the program. A few other people also felt that communication could be significantly improved regarding extra expenses and final charges that appeared after closing.

What people talk about most

Service

People report positive experiences with service, highlighting that the process is easy, transparent, and fast... See more

User experience

Reviewers express great satisfaction with user experience, highlighting how quick, easy, and straightforward... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising loan officers and team members for being... See more

Customer service

Users describe positive interactions with customer service, noting that the team communicated clearly and... See more

Price

Consumers find price to be ambiguous, as experiences vary widely regarding costs and financial returns. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've used Homeward's Buy Before You Sell program a number of times, and it really does make the buying and selling experience for the client more convenient. More than anything it helps to provide cer... See more

Company replied

Rated 4 out of 5 stars

Loan officers were terrific to work with. They were helpful, informative, and had good follow through. Underwriting drove me crazy with all the redundant information they asked us to provide. I thi... See more

Company replied


Company details

  1. Real Estate Agency
  2. Furniture Store

Written by the company

Don’t lose the home you love to a more competitive offer. Become a cash buyer today. Homeward enables you to make a cash offer that's four times more likely to win in today's competitive real estate market. And, if you already own a home, Homeward empowers you to buy with cash before you sell. You'll know where you're moving before you list your home and can skip the hassle of showing your house while you live in it. Get approved today and you'll be ready to make a cash offer as soon as the home you want comes on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

402 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(402)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Homeward offers an excellent customer experience!

Homeward offered us a great experience from start to finish. They streamlined an otherwise complicated process, answered all our questions, and were always available for whatever we needed. This was our very first home purchasing experience, and largely due to Homeward, it was a very positive one.

1 December 2022
Rated 5 out of 5 stars

Awesome experience

Just completed my transactions with homeward. Overall a great program and super happy with the end results.

Homeward team was super communicative throughout the process and everything they shared was accurate.

1 November 2022
Rated 5 out of 5 stars

Buy than sell!

Fine with homeward made it attainable for someone who didn’t know where to start. To be able to buy a house before selling our unit was incredible due to the amount of things that we owe and we would’ve never sold our house first. I recommend.

21 October 2022
Rated 5 out of 5 stars

Peace of Mind

Homeward allowed us to buy before we sold. We were able to get an offer accepted quickly on the house we wanted then sell our old property without pressure or tight timelines. The floor price gave peace of mind in an unpredictable market.

18 October 2022
Rated 5 out of 5 stars

Great Company Easy Transition

We used Homeward to purchase our new home. The transaction process was smooth throughout. Great communication, very professional and friendly team to work with, and I honestly always felt like they had my best interest at heart.

19 October 2022
Rated 4 out of 5 stars

Satisfied with the process

Overall we were satisfied with how everything went. Yes, there were a few hiccups, and fee's for their services, but with a little work and some patience, everything worked out in the end. We used homeward for both the buying / selling process, and also for the loan. The rate seemed like it might have been a little high, and the process want easy, but it wasn't too difficult either. The people were friendly, and other than so many different people being involved, it process went well.

29 July 2022
Rated 5 out of 5 stars

Great process from beginning to end

Great process from beginning to end. The communication and knowledge of the team were top-notch, especially considering they are new to our market. (Oregon) I will not hesitate to recommend them to family and friends and may use them again in the future.

Be aware, like any service you use, there are some bumps that might occur. The critical piece for me is how the team you are working with communicates those and handles them. Our support at Homeward was top-notch with quick responses to any questions and issues that we had.

26 September 2022
Rated 4 out of 5 stars

Every Homeward employee I had contact…

Every Homeward employee I had contact with was positive and professional. Having said that, It was challenging to identify the right person to talk with.
I think it would be helpful to provide a list of employees working on the account, their role, and contact information.

1 August 2022
Rated 5 out of 5 stars

More lenders should offer these services!

Homeward's cash-buy program was instrumental in securing my new home. Their staff is very knowledgeable and attentive to any question or issue I experienced throughout the process. I couldn't be happier with the service they provided!

19 September 2022
Rated 1 out of 5 stars

Not very pleasant to deal with as a seller

I am selling to Homeward, for them to sell to a final buyer, and the whole process has troublesome. Way to much hackling about price, change to final closing date a few days before schedule. Still wondering if the sale with finalize.
I cannot recommend sellers to sell to Homeward.

19 September 2022
Unprompted review
Rated 4 out of 5 stars

Couldn’t have done it without them

Great company! Wouldn’t have been able to downsize and use our new freedom to help others without first getting help ourselves! Homeward is a outstanding company that is motivated, accountable, and eager to make deals happen for their clients. I truly appreciate Naomi and John G. They were our rock and knowledge base throughout this ordeal of moving! They helped keep our stress levels down with timely communication to keep us on track for closing. Great teamwork throughout and accountability!
Thanks

6 September 2022

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