Homeward Reviews 

402
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers consistently appreciate the efficient service and helpful staff who make the property buying and selling process extremely smooth, transparent, and completely stress-free from start to finish. Consumers note that the professional team is very knowledgeable, highly responsive, and exceptionally clear in their communication throughout every single step of the entire transaction. Some reviewers were not happy with unexpected costs, hidden charges, and expensive fees that were suddenly charged for using the program. A few other people also felt that communication could be significantly improved regarding extra expenses and final charges that appeared after closing.

What people talk about most

Service

People report positive experiences with service, highlighting that the process is easy, transparent, and fast... See more

User experience

Reviewers express great satisfaction with user experience, highlighting how quick, easy, and straightforward... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising loan officers and team members for being... See more

Customer service

Users describe positive interactions with customer service, noting that the team communicated clearly and... See more

Price

Consumers find price to be ambiguous, as experiences vary widely regarding costs and financial returns. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've used Homeward's Buy Before You Sell program a number of times, and it really does make the buying and selling experience for the client more convenient. More than anything it helps to provide cer... See more

Company replied

Rated 4 out of 5 stars

Loan officers were terrific to work with. They were helpful, informative, and had good follow through. Underwriting drove me crazy with all the redundant information they asked us to provide. I thi... See more

Company replied


Company details

  1. Real Estate Agency
  2. Furniture Store

Written by the company

Don’t lose the home you love to a more competitive offer. Become a cash buyer today. Homeward enables you to make a cash offer that's four times more likely to win in today's competitive real estate market. And, if you already own a home, Homeward empowers you to buy with cash before you sell. You'll know where you're moving before you list your home and can skip the hassle of showing your house while you live in it. Get approved today and you'll be ready to make a cash offer as soon as the home you want comes on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

402 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(402)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Homeward’s team is AWESOME

Homeward’s team was of the utmost awesome experience! Our team members, Michael, Lori, Lee, and Stephanie were available to answer questions, and they made the process stress-free. This team was fun to work with. Their display of friendliness, courteous, and professionalism was consistent.

29 June 2022
Rated 5 out of 5 stars

I was very grateful to have the…

I was very grateful to have the opportunity to use Homeward in our home buying process. This seller's market is brutal! We found our new home, sold our old home and only paid rent for a month before we were able to buy back the new home. It went very smoothly and took out a lot of the anxiety brought on by this crazy housing market. I would highly recommend using them if you find yourself in a similar position.

23 June 2022
Rated 5 out of 5 stars

We couldn’t be happier with the…

We couldn’t be happier with the exceptional communication and customer service from everyone on the Homeward team. We had to upgrade from a condo to a home due to a little one on the way. Homeward took all the stress out of the selling and buying process allowing my pregnant wife to relax and focus on the pregnant y which is worth any convince few. They went above and beyond to help us secure the lowest rate possible and close as quickly as possible. I highly recommend Homeward to anyone trying to sell a current home and use that equity for the down payment on a new home.

22 June 2022
Rated 5 out of 5 stars

After countless offers

After countless offers, Homeward helped me win with a cash offer and purchase my new home!
I was skeptical as a third-time homebuyer and first time using this type of program, however, Homeward worked with me and my realtor, their team is so helpful and responds to questions or concerns quickly.
They really want potential homeowners to get the house they love and will help during the journey!
I am so thankful that I don't have to throw away money on rent and I am back to being a homeowner!

14 June 2022
Rated 4 out of 5 stars

Homeward is a very easy and convenient…

Homeward is a very easy and convenient way to buy and sell. The cash offer feature usually trumps other offers. I was not happy that i was charged rent from the time Homeward closed on the home i purchased. i believe it should have been from when i moved in and until closing.

11 June 2022
Rated 4 out of 5 stars

Homeward is worth it.

Homeward was great and helped me be able to get the home I wanted. Communication was rocky in the beginning, but improved over time. I think the reason for the communication issues was due to dealing with several departments, instead of one handling everything. Overall, I had a great experience and I would recommend Homeward to get the house you want. I won my contract out of fourteen others and I couldn’t have done it without them! The rent and convenience fee is a little steep, but I still feel like it was worth it!

11 June 2022
Rated 5 out of 5 stars

Great program, great customer service

Homeward is a fantastic program.
Lisa Mathews, in customer care is an exceptionally amazing person to work with. She’s very professional, answers all calls or texts immediately & always has a solution for you.
We are so lucky to work with you her.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Homeward was very helpful to secure the…

Homeward was very helpful to secure the cash purchase of my home then sell it back to me. Their representative was informative, patient and answered all my questions. They stood by their commitment and timeline. No hidden fees. I am very satisfied with their service and would warmly recommend them fo anyone who needs cash to make an offer.

2 June 2022
Unprompted review
Rated 5 out of 5 stars

Homeward is A+++

For anyone who is in the market for buying a home in this crazy market, Homeward is your team to use. They were able to get me approved through their process in approx 3 business days. They worked hard to get me into a position to be looking for homes as soon as possible. The all cash purchase of the home went without delays, they were in constant communication between transactions and were ready on their end to complete the transition when funds came in. I can't say enough great things about the whole team. Great communication, great teamwork and great outcomes! Removed alot of stress on my end, especially with my circumstances of an out of state move. I would highly recommend Howard!!!

24 May 2022
Rated 4 out of 5 stars

We are greatful that we had a chance to…

We are greatful that we had a chance to secure our dream home using the cash offer process at Homeward. I am certain it's the only reason we won the bidding war. The buy back mortgage process was straightforward and we closed ahead of schedule.

21 May 2022
Rated 5 out of 5 stars

Homeward is worth it

Homeward was very easy to work with and allowed us to remove the issue.of.mov8ng out of our old house before selling it and allowed us to buy a house in a competitive market quickly.

20 May 2022
Rated 5 out of 5 stars

Great service

It was a big help having homeward streamline the process. We bought and sold our home at the same time and this was very daunting. Homeward helped alleviate any issues and overall the process was over very quickly.

19 May 2022
Rated 4 out of 5 stars

Cash Offers

In today's market a cash offer will put your offer at the top of the stack. Homeward allows you to do that. Overall our experience was positive, but there were some times when we felt that communication could have been more timely. Also, be sure to check your closing disclosure as we were charged twice for the convenience fee and it was not caught until the day of the closing.

15 May 2022

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