HomeStars Reviews 

1,561
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for quickly providing lists of reliable contractors and facilitating successful project completion for various home needs. Many people appreciate the ease of finding professionals and obtaining competitive quotes. Reviewers frequently highlight the staff and contractors for their professionalism, friendliness, and high-quality workmanship, often noting their attention to detail, efficient service, and clear communication. However, some customers also noted issues with contractor reliability, including instances where professionals did not show up for appointments. A few people also reported that work was not completed as expected or that the quality was unsatisfactory after the service.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease of finding and hiring qualified... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

Website

Consumers find the website to be ambiguous, with many reviewers using it to find reliable contractors for... See more

Price

Reviewers mention ambiguous feedback about price, with many customers appreciating the ability to get... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 5 out of 5 stars

It is very easy to use HomeStsrs! I like that I can describe my request once, and it automatically gets sent to multiple vendors. My experience has been that many potential vendors reach out quickl... See more

Company replied

Rated 5 out of 5 stars

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one o... See more

Company replied

Rated 5 out of 5 stars

Drago , the company that I used was super.!!!!!Friendly lots of humor and reliable. I started with him in June and the job was done by July 7 , 2026. Due to weather conditions , lots and lots of rai... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.4

All reviews

(1,561)

628 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fikrat was wonderful

Fikrat was wonderful, he did a fantastic job and I was very happy, he was very helpful with information as well. I will use him again and again.

14 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your review. We are delighted to hear you found a helpful and exceptional professional through our platform who delivered fantastic results.

Rated 5 out of 5 stars

Customer service

I have used home stars several times and was happy to find contractors and get my work completed. In these times with so many scams it gives me some peace of mind that I am getting a trustworthy contractor

10 June 2026
HomeStars logo

Reply from HomeStars

Thanks for the wonderful feedback, Providing a safe, trustworthy space to connect with contractors is exactly what we strive for. We appreciate your continued support!

Rated 5 out of 5 stars

Great service from The Crack Specialists, St. Jacobs, ON

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely manner. This was a big job and she's a wonderful technician. I would highly recommend using The Crack Specialists for any repairs to your foundation. They're thorough. They're quick. Their efficient and fairly priced.

10 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you so much for the wonderful review, Diane! We are thrilled to hear that Melanie provided such thorough and efficient service for your foundation work. We truly appreciate the recommendation!

Rated 2 out of 5 stars

Lost functionality for my needs

I have used homestars a number of times in the past. I loved that I could quickly scroll through reviews of companies who did work I was interested in and come up with a short list of those I wanted to contact. Now this feature seems gone. The only way to see reviews is to make up a job ... but even then it seems cumbersome to go through reviews. Not sure I would bother using homestars again to be honest.

13 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback with us. We are sorry to hear that you have found navigating our review system to be cumbersome recently.
We wanted to let you know that we do have a Directory feature on our site specifically designed to help you search for companies directly, view their profiles, and easily read through their reviews without needing to submit a job request.
We hope this helps restore your experience, and we truly appreciate your long-time support of our platform.

Rated 5 out of 5 stars

Valuable source website

The site was easy to navigate and worked really well for my project. Found a reliable person who made it all happen on budget and timeline.

6 June 2026
HomeStars logo

Reply from HomeStars

Thank you, Sandy! Hearing that your project was completed smoothly, on time, and on budget is exactly what we love to hear. We appreciate your support!

Rated 5 out of 5 stars

Quick to respond

Quick to respond
Lots of contractors to estimate job

12 June 2026
HomeStars logo

Reply from HomeStars

We are glad to hear that you received prompt responses and had a wide selection of contractors to provide estimates for your project. Thank you for choosing our platform!

Rated 5 out of 5 stars

She has a vision of what she needs to…

She has a vision of what she needs to do and delivered . She is hardworking and passionate with her work.

7 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your review. We are pleased to hear you found a hardworking professional through our platform who successfully delivered on your vision. Thank you for choosing us!

Rated 5 out of 5 stars

The dedication to finish the job in a…

The dedication to finish the job in a timely manor .
Great attention paid to the smallest details.
always left the job site in a clean manner
Always courteous and professional

12 June 2026
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your review. We are pleased to hear that you found a qualified professional for your project through our platform, and that you were satisfied with their high standard of professionalism, cleanliness, and attention to detail. Thank you for choosing us for your project needs.

Rated 5 out of 5 stars

The work was done efficiently and in a…

The work was done efficiently and in a timely manner. They cleaned up thoroughly after the chimney work. They even took down a Canadian flag that was hanging in front of the garage and put it back up after the job was completed. Customer care is a priority. Without any hesitancy, we recommend this company.

2 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your positive feedback. We are delighted to hear about your great experience with the professional you connected with through our platform. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Recommendation for The Crack…

Recommendation for The Crack Specialists
From start to finish, The Crack Specialists delivered an experience that far exceeded our expectations. Their crew was not only professional but genuinely impressive — skilled, efficient, and clearly proud of the work they do. The quality of their workmanship was outstanding, and the sump pump quote they provided was by far the most reasonable we received.
What truly set them apart, though, was the care they took with every detail. The cleanup was exceptional; when they were finished, you would never have known they had been here, aside from the excellent results they left behind. It’s rare these days to find a company that combines expertise, fair pricing, and such thoughtful service.
I would wholeheartedly recommend The Crack Specialists to anyone looking for reliable, honest, and top quality work. They truly live up to their name.

11 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your wonderful feedback. We are delighted to hear that you had such an exceptional experience with the professional you connected with through our platform. We truly appreciate your recommendation!

Rated 5 out of 5 stars

The company we chose for work on our…evestrough

The company we chose for work on our home were very professional. We are very pleased.

11 June 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your positive feedback. We are delighted to hear about great experience with the professional you found through our platform.

Rated 5 out of 5 stars

I was very impressed with John…

I was very impressed with John Sageloly how he addressed all of my concerns. He was very personable and business like. I would definitely recommend him.

9 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your positive feedback. We are delighted to hear that you had such a great experience with the professional you found through our platform and that your concerns were addressed so well. We truly appreciate your recommendation!

Rated 3 out of 5 stars

Homestars has made navigation much more…

Homestars has made navigation much more difficult. Now I can't look up an individual company without having a specific job in process. It used to be more user-friendly.

11 June 2026
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your feedback.
We want to let you know that we still offer a Directory feature on our website. This allows you to look up individual companies directly, view their profiles, and read their reviews at any time without needing an active job in process.
We truly appreciate your long-time support and hope this helps make your experience much more user-friendly moving forward.

Rated 5 out of 5 stars

Ben and his team did a wonderful job on…

Ben and his team did a wonderful job on my roof. They were tidy and organized and did their job efficiently. Ben put my mind at ease and answered all my questions. I highly recommend this company and I want to thank Ben especially for putting up with me :)

Irene

29 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your wonderful feedback. We are delighted to hear that the team completed your roofing project efficiently and kept you at ease throughout the process. We truly appreciate your high recommendation.

Rated 5 out of 5 stars

Work Order #7031516

Work Order #7031516

Elite Appliance Service did a great job repairing my washing machine. Although the issue couldn’t be fixed on the first visit because a part was needed, the team kept me updated and quickly arranged a follow-up appointment.

The technician arrived on time, was professional and friendly, and completed the repair efficiently. The washer is now working perfectly.

Excellent communication and customer service throughout the process. Highly recommended!

9 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are delighted to hear that you received excellent communication and professional service for your repair project, and we truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Allowed me to quickly identify and…

Allowed me to quickly identify and select capable suppliers for my requirements.

10 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad our platform helped you quickly identify and select the right suppliers for your requirements.

Rated 5 out of 5 stars

Advise on a new AC

I dealt with Mesbah H. as a Home Comfort Advisor. He was professional and respectful. He provided advise on a new AC. Very knowledgeable as well. Thank you!

9 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are delighted to hear that you received professional, knowledgeable, and respectful guidance regarding your new AC. We truly appreciate your support.

Rated 1 out of 5 stars

Absolutely a waste of my time not one…

Absolutely a waste of my time not one reply from SO CALLED PROFESSIONALS
JUST ANOTHER SCAM!!!

8 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback. We are very sorry to hear that you did not receive a response from any professionals on our platform.
We take these concerns seriously and want to ensure a reliable experience for our users. Please feel free to reach out to our support team directly so we can investigate this matter further and help you find the assistance you need.

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