HomeStars Reviews 

1,555
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for quickly providing lists of reliable contractors and facilitating successful project completion for various home needs. Many people appreciate the ease of finding professionals and obtaining competitive quotes. Reviewers frequently highlight the staff and contractors for their professionalism, friendliness, and high-quality workmanship, often noting their attention to detail, efficient service, and clear communication. However, some customers also noted issues with contractor reliability, including instances where professionals did not show up for appointments. A few people also reported that work was not completed as expected or that the quality was unsatisfactory after the service.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease of finding and hiring qualified... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

Website

Consumers find the website to be ambiguous, with many reviewers using it to find reliable contractors for... See more

Price

Reviewers mention ambiguous feedback about price, with many customers appreciating the ability to get... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 5 out of 5 stars

It is very easy to use HomeStsrs! I like that I can describe my request once, and it automatically gets sent to multiple vendors. My experience has been that many potential vendors reach out quickl... See more

Company replied

Rated 5 out of 5 stars

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one o... See more

Company replied

Rated 5 out of 5 stars

Drago , the company that I used was super.!!!!!Friendly lots of humor and reliable. I started with him in June and the job was done by July 7 , 2026. Due to weather conditions , lots and lots of rai... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,555)

620 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HomeStars made it easy to find and vet…

HomeStars made it easy to find and vet prospective companies for our projects.

The app and website also made it easy to communicate with these companies.

19 June 2026
HomeStars logo

Reply from HomeStars

We're so glad our platform made finding and communicating with companies easy for your projects. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Professional and did a great job

Professional and did a great job! Two very nice workers. Fixed and cleaned up perfectly. Very reasonable cost. Highly recommend!

17 June 2026
HomeStars logo

Reply from HomeStars

Thank you so much for the wonderful review! We are thrilled to hear that you found such a professional and efficient team through our platform. We truly appreciate your high recommendation and look forward to helping you again in the future.

Rated 1 out of 5 stars

This is a truly unreliable website.

I posted my project on the site, and someone contacted me through the platform. This person, operating under the name Provincial Services Ltd, was extremely rude and unprofessional. He repeatedly lied and kept trying to change what we had agreed on using different excuses. If I had not kept proof of what he said, he would not have admitted anything, and I would not have been able to prove our original agreement.

He left the job unfinished and pressured me into paying half of the agreed amount. I already suspected he had no intention of returning because he had lied about living close to me, but he insisted that he would come back. The next day, he messaged me saying he would not return.

Fortunately, I quickly found a professional through a reputable company and had the job completed. However, when I contacted HomeStars and complained about the conduct and poor work of the person who contacted me through their platform, their only response was to tell me to leave him a review.

This shows that they do not properly monitor or take responsibility for the people using their platform. If you end up dealing with an unsuitable contractor, you are apparently on your own.

This was a very bad experience, and it was definitely the last time I will trust HomeStars.

30 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback. We are sincerely sorry to hear about the frustrating experience you've had. This does not reflect the standards we aim to uphold.

A member of our management team will be reaching out to you directly to gather more information and provide further support. We appreciate your patience while we address this.

Rated 1 out of 5 stars

Poor quality

This is not good company. They promise a million when you are about to buy but after they receive your money. No one wants to talk to you. Warranty sucks. Quality is is very poor.
My relative purchased brand new home about 4 years ago. Ever since, his basement leaks water with every little rain. Each time, Trico comes with different excuses.
This house is 66 Creekstone path sw. 40 yrs home has better quality.

17 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.

At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.

If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you! https://support.homestars.com/s/contactsupport

Rated 1 out of 5 stars

Dishonest painter, name is Mohsin Shah

He took advance money and did not provide dservice

17 June 2025
Unprompted review
HomeStars logo

Reply from HomeStars

We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.

If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you! https://support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Ι found what I was looking for without…

Ι found what I was looking for without hassle

17 June 2026
HomeStars logo

Reply from HomeStars

Thank you for the positive feedback! We're thrilled to hear that your experience was quick and hassle-free, and that you found exactly what you were looking for.
We appreciate your support.

Rated 3 out of 5 stars

Poor distance indicator

Useful service, but very poor in identifying local contractors. The "distance" value was way off. I prefer to hire local (and Contactors save gas).

16 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We appreciate your preference for hiring local contractors, and we do display the pro's distance on our platform to help facilitate this.
We are constantly working to improve our platform and we appreciate your feedback.

Rated 5 out of 5 stars

We are absolutely delighted with our new bathroom and look forward to working with them again on future projects.

This was our second renovation with Marin Homes, and once again they delivered an exceptional experience that exceeded our expectations in every way.
From the initial consultation and planning stages through to the final finishing touches, the entire team demonstrated an outstanding level of professionalism, craftsmanship, and attention to detail. As a family-owned business, they bring a level of care and personal investment that is increasingly rare. Throughout the process, they treated our home as if it were their own.
The planning phase was thorough and collaborative. They took the time to listen carefully to our ideas, offered thoughtful recommendations based on their expertise, and ensured we were comfortable and confident with every decision. Their guidance in selecting materials, fixtures, and finishes was invaluable. The detailed estimate they provided served as a clear roadmap for the entire renovation, and we were especially impressed that the project was completed within budget while achieving such remarkable results.
As with many renovations, there were a few manufacturer-related material delays beyond anyone's control. What impressed us most was how flexible, proactive, and accommodating the team remained throughout. They communicated clearly, adjusted schedules as needed, and worked diligently to keep the project moving forward with minimal disruption.
The quality of the workmanship is truly outstanding. Every aspect of the installation was completed with precision and care, and the finishing details reflect the pride they take in their craft. The completed bathroom is beautiful, functional, and far beyond what we had envisioned at the outset.
Working with Marin Homes for a second time only reinforced our confidence in their expertise and integrity. They are talented professionals who combine exceptional skill with honesty, reliability, and genuine customer care. We would not hesitate to recommend them to anyone considering a home renovation. If you are looking for a company that delivers first-class results while treating your home with respect and care, Marin Homes is an excellent choice.
★★★★★ We are absolutely delighted with our new bathroom and look forward to working with them again on future projects.

15 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your review. We are delighted to hear that you connected with an exceptional professional through our platform for your renovation project and are thrilled with the high-quality results.

Rated 5 out of 5 stars

I posted asking for someone to cut my…

I posted asking for someone to cut my lawn. I got several replies to choose from. I chose one with references and they came the next day and did an excellent job!! The company I hired was Triple K Landscaping!! I highly recommend them!!

16 June 2026
HomeStars logo

Reply from HomeStars

We are pleased to hear you found a professional through our platform who provided excellent and prompt service. Thank you for choosing us!

Rated 5 out of 5 stars

Finding the service providers for…

Finding the service providers for specific jobs in a very timely manner.

16 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your review. We are pleased our platform helped you connect with service providers in a timely manner. Thank you for choosing us!

Rated 5 out of 5 stars

We had an emergency plumbing …

We had an emergency plumbing situation. Jordan from Drain King plumbers arrived as scheduled. He explained everything clearly and did the work efficiently and in a timely manner. He went over the finished work with us and removed the old materials. Everything is working great!

14 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your review. We are pleased to hear that you connected with a dependable professional through our platform who resolved your plumbing emergency efficiently and effectively. Thank you for choosing us for your project needs.

Rated 5 out of 5 stars

Found a company to do the work I…

Found a company to do the work I needed. They finished the job on time and on budget.

15 June 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your review. We are delighted to hear that you found a company through our platform to complete your work on time and on budget.

Rated 5 out of 5 stars

Fikrat was wonderful

Fikrat was wonderful, he did a fantastic job and I was very happy, he was very helpful with information as well. I will use him again and again.

14 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your review. We are delighted to hear you found a helpful and exceptional professional through our platform who delivered fantastic results.

Rated 5 out of 5 stars

Customer service

I have used home stars several times and was happy to find contractors and get my work completed. In these times with so many scams it gives me some peace of mind that I am getting a trustworthy contractor

10 June 2026
HomeStars logo

Reply from HomeStars

Thanks for the wonderful feedback, Providing a safe, trustworthy space to connect with contractors is exactly what we strive for. We appreciate your continued support!

Rated 5 out of 5 stars

Great service from The Crack Specialists, St. Jacobs, ON

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely manner. This was a big job and she's a wonderful technician. I would highly recommend using The Crack Specialists for any repairs to your foundation. They're thorough. They're quick. Their efficient and fairly priced.

10 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you so much for the wonderful review, Diane! We are thrilled to hear that Melanie provided such thorough and efficient service for your foundation work. We truly appreciate the recommendation!

Rated 2 out of 5 stars

Lost functionality for my needs

I have used homestars a number of times in the past. I loved that I could quickly scroll through reviews of companies who did work I was interested in and come up with a short list of those I wanted to contact. Now this feature seems gone. The only way to see reviews is to make up a job ... but even then it seems cumbersome to go through reviews. Not sure I would bother using homestars again to be honest.

13 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback with us. We are sorry to hear that you have found navigating our review system to be cumbersome recently.
We wanted to let you know that we do have a Directory feature on our site specifically designed to help you search for companies directly, view their profiles, and easily read through their reviews without needing to submit a job request.
We hope this helps restore your experience, and we truly appreciate your long-time support of our platform.

Rated 5 out of 5 stars

Valuable source website

The site was easy to navigate and worked really well for my project. Found a reliable person who made it all happen on budget and timeline.

6 June 2026
HomeStars logo

Reply from HomeStars

Thank you, Sandy! Hearing that your project was completed smoothly, on time, and on budget is exactly what we love to hear. We appreciate your support!

Rated 5 out of 5 stars

Quick to respond

Quick to respond
Lots of contractors to estimate job

12 June 2026
HomeStars logo

Reply from HomeStars

We are glad to hear that you received prompt responses and had a wide selection of contractors to provide estimates for your project. Thank you for choosing our platform!

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