Homesquare Reviews 

My purchase through Homesquare has been quite the headache and a very unpleasant experience. They evidently outsource to another company called Cymax. Both companies are unreachable by phone and Homesquare only corresponds through untimely computer generated emails. I ordered a dining room table and have never received it but was charged for it. After checking with the shipping company (Fastrak AIT Worldwide Logistics), they said they didn’t receive the table nor do they even ship to our state. Three weeks later and I still do not have a table or a refund. Homesquare has now offered to cancel my order but will only give me a refund once the table is back in their possession (which obviously could be never or take months depending on where it’s at). I would NOT recommend this company. I wished I had done my homework and read the reviews first, they clearly would have warned me. Unfortunately I purchased through Walmart on line and had no idea. SO BUYER BEWARE... Walmart partners with Homestore & Cymax and sells their items as third party on the Walmart website. And just a FYI, Walmart then disputes the issue with the seller (Homesquare) and that too has been a tail chasing experience with nothing getting resolved. Still no refund or table. Save yourself a bunch of undue stress and shop local or use a more reputable company who stands behind their service and products.
EDITED, no thanks to HomeSquare or Cymax, I am working directly with the shipping company and hoping we can find a way to get the table delivered.

Worst company ever. Been stuck with a broken coffee table for over a month that was supposed to be a mother's day gift. They won't respond to ship a replacement or give money back. Never buy from this company.

Shame on Walmart.com for partnering with this good-for-nothing company and taking no responsibility when Homesquare doesn't come through. It's hard to believe they remain in business. SAVE YOUR MONEY and SANITY. DON'T ORDER from this company!!!

I ordered a couch from them and did not like it. I have tried every way known to man to contact them to try to return the couch. Phone, 3 different email addresses, and the Walmart portal with no response.

Took my money never received my dining room set
Never ever order anything from Home Square!
No contact information at all
I have sent at least 8 emails and over 10 phone calls
No response. I wish I had read the reviews from this company
DO NOT ORDER ANYTHING FROM THIS COMPANY
They will take your money and you will never get your products

If you need customer service you have to email and it takes days for a response. It is impossible to talk with anyone on the phone. The extra bonus is that when they do read your email there is almost a 0% chance that they will understand what you wanted and will respond with the wrong thing or take action that you never requested. I would never do business with this company again.

I ordered a fireplace and it came with no problems, have to admit, after I read some of the reviews, I was a little nervous, but it came, was not damaged and everything was there.

I bought seven drawer chest it didn't come with instructions or locks or keys or hardware that is needed

I bought a desk from Homesquare for $600. The 130 pound box plus a large wooden pallet was left on my front porch without any notification. We were at home at the time with two cars in the drive. I complained to Homesquare and got no response.

Im so scared at this point I dont know what to do. I ordered a bart cart 2 weeks ago directly from their site. Fedex delivered the top and stated that was all they were shipped.the wooden box the marble top was placed has a big sticker on it shipment 1 of 2.Not only am i missing the cart but the marble top is stained and cracked across the entire surface. I emailed and sent photos immediately. I called this morning and spoke with a sales rep who was beyond rude and hung up in my face while im trying to ask questions about an eta in which a can expect a response. This purchase was not a want it was a need I dont spend money unless i have to. Did i really give these people my money. I didnt see these reviews on their site i def would have purchasing else where

Cancelled my order within hours of placing the order. It was successfully canceled but some how got delivered anyway. Customer service contacted me once asking what u would like to do with it, I responded that they could pick it up. Then got a second email telling me I can keep it for a $90 discount or PAY to ship it back. I emailed them back that there was no way in h**** that I was coming out of my pocket for their mess up. It’s been 2 weeks and have not heard a word from them! So I’m not sure what’s going to happen! But I’m still waiting with 4 big heavy boxes sitting in my house

Ugh this has been a nightmare. I wish I read reviews first. Ordered a bed through Wal-Mart for my daughter. It came damaged. Actually it looks like it was damaged and attempted to be fixed but broke more before it got to me. I have had zero luck getting a response from anyone and when I called the sales line they hung up on me twice saying it was only for sales...good bye $350

While they show that they have good prices, their customer service is non-existent and their website sucks when you try to get information for a shipment. They can say they ship in 2-3 days, then you get an email saying 5-6 days and then you WON'T GET A REPLY after you emailed them a few times.

Their cancellation policy is a fraud. They make you email and call them but they never reply! They only answer their phone for sales calls (of course) but they do not have anyone on the phone to answer your call.

Read other reviews, there are a lot of people who have had the same experience that we had. Not worth saving $20-$50, deal with a company that has better reviews than this horrible company.

I ordered a four piece bedroom set (through walmart) and when it arrived I found one of the door panels to the dresser was damaged. I called for a replacement door two times and during the second call (in three days) they had me on the phone waiting for damn near 30 minutes, before I just decided to just hang up. Now, I'm stuck with a damaged dresser (door) that I paid almost $800.00 dollars for and they wont talk to me and try and replace my door panel. I will not be ordering nothing else from them ever again.

Horrible company to deal with!!! Miss-advertise their products to get more money out of you. I purchased (or what I thought I purchased) was a 7 piece dining set with server. Wish I could post pics of the listing, description, etc to show the product was listed as a group set. The server arrived but not the table and chairs. After 3 emails in 7 days they replied that I purchased the server only! I paid close to $800! It is nice, but not almost $800 worth! Talk about highway robbery. I have 4 kids and just wanted a set that looked decent and to get me by until kids got older and then spend a little more money to get a set to last a lifetime. I will NEVER do business with this company again!

HORRIBLE company!!! I wish I would've read some of the reviews before my purchase. We ordered a pantry and it came with both sides cracked. Cannot get a hold of anybody in customer service. They do not return emails or voicemails and we still have no solution to the problem. Steer clear at all costs!!!

i wish i could give this no stars; i ordered a dresser received it later than told which is understood because of whats going on in the world HOWEVER, i received my dresser without one of the sides of it and I emailed the company four times requested the missing part twice and its been four days and I still have not received a response let alone the missing part.

the company requests that everything but sales is done via email which is fine but that means the company should respond to their emails.

I hate writing bad reviews but others should know about my experience with this company before deciding to purchase anything through them.

I made a purchase (large purchase) and the estimated delivery was about a week or two which was no big deal. The day before the last day of the estimated delivery dates I receive an email stating that my order was canceled with no explanation. Thank god they automatically refunded my money to my bank account. That was the only positive out of this.

I never received a phone call or an email explaining why the order was canceled or why it wasn’t canceled until the day before the last estimated time for delivery. I emailed their customer service immediately because it was a weekend, it has now been a week and I have yet to get any response explaining the situation.

I also went straight to wayfair and made the exact same big purchase I made from home square and my purchase was shipped the next day. There was no price difference at all. The reason I tried homesquare before wayfair was because at the time wayfair was out of stock on half of the purchase I was wanting to make while homesquare was not out of stock. I will never order anything from this company again and I hope that my experience and apparently everyone else’s experience who has left a review, helps anyone looking to buy anything from them.

Terrible customer service! They shipped the wrong desk. It's been a month and still no response on how to resolve our issue. We've demanded a refund, but no one has reached out to resolve the mix up.

Worst company in the world. Don’t buy from here. I’ve never had a company disappoint me more then this one. Buy from anywhere else. Trust me.