homesignco.com Reviews 

318
•
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

I left a bad review last week as communication was bad and I had no idea when our order was going to arrive. It arrived the next day thankfully, any longer I was going to ask for a refund but hey..... See more

Rated 1 out of 5 stars

This company has taken 47.50 off me and hasn’t delivered my sign and won’t answer my emails .. they’ve clearly gone bust but have kept their website open to continue to take customers orders. I’ve... See more

Rated 3 out of 5 stars

Good product, but waited for delivery 3 weeks chased and in the end got a letter from.the post office requesting a under payment in postage be paid poor or no reply from sender after sending emails

Rated 5 out of 5 stars

Nice design, and I appreciated the opportunity to check it over before final pressing. I was informed that the sign had shipped but it did not arrive in time for Christmas (because of mail strike, I b... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

318 reviews

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3.4

All reviews

(318)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible. I ordered a sign 3 weeks ago, it says it's been shipped but there is no tracking information and I haven't received it. Tried calling and emailing their customer support on numerous occasions with automated responses not helping. Now opened a dispute with paypal to get a refund.

9 August 2022
Unprompted review
Rated 1 out of 5 stars

Don't bother!

Slow customer service, difficult to contact, started the process of ordering over 4 months ago, saying it's been shipped, still no signs have arrived. Don't bother!

8 August 2022
Unprompted review
Rated 5 out of 5 stars

Lovely home sign 🙂

Lovely home sign 🙂 had some issues with the delivery but the customer solved the problem very quickly and shipped a remake as soon as they could!

31 July 2022
Rated 1 out of 5 stars

Hasn’t arrived

This evening I received an email to ask me to leave a review. This is a little odd becuase I placed my order over a month ago (01/07/2022) and still hasn’t arrived. What’s worse is that I am the one chasing for updates. The cusotmer service isn’t proactive. Phone lines are turned off. They promised to respond to emails however they only respond to one in three emails. And it normally takes at least four or five days to have my emails responded to. They have kindly offered me 5% of my order because of the severe delays and lack of contact. My order was super prioritised a couple of weeks ago and still no joy. It isn’t great. This review was written on 31/07/2022.

UPDATE - 17/08/2022 - Been advised it has now dispatched

31 July 2022
Unprompted review
Rated 5 out of 5 stars

Great number plaque!!

The sign is well made and looks great. Neighbouring houses seem to love it too as quite a lot of them have the same number plaque as mine. It was delivered within the states time. Highly recommended!!!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous home sign

My sign arrived and i absolutely love it it’s really good quality and I love it has the house name and road on it would definitely recommend these

21 July 2022
Unprompted review
Rated 1 out of 5 stars

Shouldn’t have asked for a review

Hahahaha I can’t believe this company actually sent me this request for a review of their services.

This is either a fake scam company or just an extremely poorly managed business.

I placed an order in March and come July I never received the item and requested a refund, which they did actually refund me

They are paying for adverts to promote the backlit LED signs, but they haven’t had the materials to manufacture this specific item for some time now

I ordered the same item from baliandboo.com after the eventual refund and to my absolute shock a backlit personalised sign was here within 3 days of the order.

I’ve been banned from their Facebook page now for reviewing this terrible experience. Sorry Patrick from Customer support and probably Patrick from quantity purchasing, Patrick from logistics, Patrick from accounts, Patrick from advertising, Patrick from the backlit LED factory. I apologise to Patrick if this isn’t his business. If that’s the case, job hunt as you’re the face of a scam ✌🏻❤️

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful and an excellent product.

I wanted a couple of signs in a slightly different format to what was displayed online, so I had a few emails with them prior to making an order and they were really helpful. I'd recommend the 'Preview' option if you do want something a little different, and also opted for the button fixings which offer a really secure screw fixing to attach to the wall (but ask as they are difficult to find on the website without a link!)

17 July 2022
Unprompted review
Rated 4 out of 5 stars

The sign looks great

The sign looks great and I'm really pleased with it. It took a little longer than expected to come but otherwise all good, and good value for money.

16 July 2022
Unprompted review

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