This time was very fast delivery, nothing is broken, (this time), the previous package was complete damaged, what made sad both of us, ( seller/buyer) give a good service guys and people will pray for... See more
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I know its extra income for retail stores that have to pay rent and are well located, but why does it every time has to be a place ran by dirty, unprofessional people? Can't Homerr do business with be... See more
Can be really tricky when something doesn't quite go right specially if you deal with vinted in the middle but otherwise it does what it does, just slower.
Clear and timely communication, it's nice that the label only has the QR code because it is more convenient and protects privacy of both senders and receivers. Delivery time is usually within the es... See more
Company details
Written by the company
Vaak niet thuis als je pakketje wordt geleverd? Haal gemakkelijk én duurzaam je pakketje op bij een HomerrPunt bij jou in de buurt, wanneer het jou uit komt. Homerr wil een einde maken aan de last mile problematiek door een netwerk van buurtgenoten. Een sociaal logistiek netwerk dat buurtgenoten verbindt. Omdat wij een duurzame verzender zijn kan het iets langer duren voordat je pakketje binnen is.
Contact info
Entrada 211, 1114 AA, Amsterdam, Netherlands
- www.homerr.com/help
- homerr.com
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They trow and smack with you sending
rude service.
also can't get in touch, and answer my email.
you pay around €26 for that.
i thought it was called shipping costs, which is for sending.
(not for a package to demolish and throw and more).
otherwise i assume, it would have been called package demolition costs.
i don't recommend it, they throw and toss, and the present for my child's birthday is now broken.
what a jerks over there.
You send a complain, with pic,s in it and more. And they play hide and seek.
Respectless
2 parcels have now been lost
2 parcels have now been lost! Absolutely ridiculous and such a waste! Use Vinted to be more environmentally friendly and then the parcels (if ever found) will end up in landfill. 1 parcel going missing I can forgive, but 2…
Not playing enough and giving a lot of…
Not playing enough and giving a lot of work
They're always reliable and affordable
They're always reliable for my Vinted packages (though not always consistent in delivery timing) and I love their environmental mission. Always the most affordable option, too! However, I have never lost a package with them.
always sent to another parcel shop, no QR code
always sent to another parcel shop
lately i could not retrieve the qr code so i was not able to retrieve my packages as the parcel shops also refused to do it thourgh tracking numbers. BAD SERVICE FROM VINTED
Loosing of package
Usually, the deliveries are quite quick but sometimes, it takes a very long time with no answer regarding where the package is and sometims, Homerr looses the packages without a word from them which is very unpleasant.
I'm still waiting for a package sent the 1st of March!
SCAM EVERY TIME
I used Homerr only 2 times (once as a buyer, once as a seller).
BOTH TIMES package stolen. Very shitty awful service.
Easy and fast.
Always late delivery
Delivery and take it from the point was…
Delivery and take it from the point was super fast
Very convenient
Very convenient. They have many pick up points, and they give the option of generating a digital label, so you don't need a printer to send something
Everything is super
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