This time was very fast delivery, nothing is broken, (this time), the previous package was complete damaged, what made sad both of us, ( seller/buyer) give a good service guys and people will pray for... See more
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I know its extra income for retail stores that have to pay rent and are well located, but why does it every time has to be a place ran by dirty, unprofessional people? Can't Homerr do business with be... See more
Can be really tricky when something doesn't quite go right specially if you deal with vinted in the middle but otherwise it does what it does, just slower.
Clear and timely communication, it's nice that the label only has the QR code because it is more convenient and protects privacy of both senders and receivers. Delivery time is usually within the es... See more
Company details
Written by the company
Vaak niet thuis als je pakketje wordt geleverd? Haal gemakkelijk én duurzaam je pakketje op bij een HomerrPunt bij jou in de buurt, wanneer het jou uit komt. Homerr wil een einde maken aan de last mile problematiek door een netwerk van buurtgenoten. Een sociaal logistiek netwerk dat buurtgenoten verbindt. Omdat wij een duurzame verzender zijn kan het iets langer duren voordat je pakketje binnen is.
Contact info
Entrada 211, 1114 AA, Amsterdam, Netherlands
- www.homerr.com/help
- homerr.com
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Fairly good in fast service
Fairly good in fast service, BUT not in the fact you have to show the qr code on your smartphone!! Imagine you're 64 , and first you have to get your reading glasses and then put your 4G on, takes to long in their shop, no prefer mondial relay..
All worked fine
I am giving one star because the worst…
I am giving one star because the worst thing that could happen was it acquiring Vinted Go and now four of my parcels are lost: it’s not about getting a refund as much as making sure such things don’t happen and you seem to have made a bad decision and I really don’t care about solving everything with a refund or the same copy paste response when I enquire about my parcels. Do better
Best and cheapest
It is good, safer, reliable and cheapest, but it takes more time than the other companies. It doesn't work in the whole of Europe either. I hope these can be improved. This is the best👍👍
Fast and safe
The package was arrived perfectly.
This pickup places are just a nightmare
I know its extra income for retail stores that have to pay rent and are well located, but why does it every time has to be a place ran by dirty, unprofessional people? Can't Homerr do business with better stores and have certain quality standards for pickup points? You should improve your standards guys, for your brand and product experience.
Quick delivery
Not normal post! Liers and slobs
Better you don't work at all! You do it so bad! Delivered my parcels in different city's! Not even one time. Also a liers!! You have to let people at least 7 days to pick it up, what is clearly says on mail. But this post send it back after 5 days. I lost parcel and money because of this stupid slobs, who can't do normal work. Hope you will close soon. Don't even deserve 1 stur.
The package was delivered to a…
The package was delivered to a different point than as planned
It is very good
The delivery times are much shorter…
The delivery times are much shorter now, which is great. Thank you for trying all the best for your clients!
Lost packages
I have 4 packages that are completely lost and I don't know how to find them. They were returned to the sender because my name was no longer written on the outside of the package and I did not expect this change. For this reason the post office did not know to keep my packages and sent them back and therefore I have lost them and the senders have not sent received them back either.
Collection was quick and easy
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