Home Living Outlet Reviews 

Excellent service all round from choosing suite to delivery.

Buyer Beware: Great until something goes wrong , then total silence.

Extremely disappointed with the product quality and totally disgusted with the customer service received.

I purchased a sofa from this company, but I discovered that one of the built-in USB ports does not work at all. I reached out to resolve the issue , but the post-purchase support has been non-existent.
I have sent emails, submitted messages through their website contact form, sent texts, and provided photos of the issue as requested. I also spoke with customer service on the phone twice, but after submitting the photos, they completely stopped responding. My subsequent calls have all been ignored and sent straight to voicemail.
Unresponsive customer service , dismissive staff / management and lack of support once a sale is made. I would strongly advise buying elsewhere!!

UPDATE: Over a month has gone past Its now SEPTEMBER 16th and I AM STILL WAITING for them to fulfill their promises of fixing the USB

Amazing customer service. Smooth transition and the delivery and set up was fabulous. Overall a great service, i’ll be back👌

Great customer service and excellent quality.

Absolutely over the moon. 2nd time ive bought something here in the space of 1 week or so and ill be going back next month. Customer service is amazing.

Friendly staff good service

These guys are amazing. Great service. Lots of help. Awesome
ranges and everything is well priced. The service levels make the whole process seamless. They’re also very funny. Great to be around when you’re there. Five stars all the way.

Fantastic experience from beginning to end. The service provided was excellent with no issues at all. A professional company that I am happy to recommend. Thank you.

After visiting numerous well known furniture stores and not finding what we were looking for, we came across an advert for Home Living and decided to take a look. Wow, so glad we did! Great selection, fair prices, and the guys were fantastic, no pushy sales pitches, just really helpful and friendly. We had our new suite delivered last week and love it. The delivery guys were fantastic as well. Would absolutely recommend 100%

Really helpful staff who listened to my needs

Brilliant range of furniture, really unusual pieces, great value

Great choice good quality all on time as planned absolutely made up with the new sofa... Was going to get one colour and was advised on a different colour and turned out perfect changing my choice.... 5 star company

Every time ive used this company they have always been more than helpful always delivered on time they come highly recommend

⭐⭐⭐⭐⭐ 5-star review all the way for this company!

They’ve provided us with brilliant customer service from day one. I first found them on TikTok while looking for sofa ideas after buying our first home.

Their showroom is about a 1.5-hour drive from us, so because of the distance, I asked if they could send me videos of the sofas, including people sitting on them, so I could get a better idea of how they felt. It probably sounds a bit weird, I know! 😂

They sent me multiple videos and photos of all the items I’d asked about and went out of their way to talk me through each one, explaining the materials and answering all of my questions.

Because they were so helpful before we’d even bought anything, we made the journey twice just to meet them, see what they had in store, and place our order.

Everything we’ve ordered has been spot on! They were even kind enough to put my mind at ease when I worried the sofa we’d chosen might be too big, offering to custom-make it if needed.

I’m absolutely delighted with our sofa, mattress and dining table. Thank you, guys! 😁

Very helpful chaps, my initial chair wouldn't fit through my front door the delivery lads, who were great returned it to shop and I chose something smaller , there was no extra delivery charge. One small tip to wear logo t shirts as you don't know who's staff and who are customers!

Our experience of buying from Home Living Outlet was excellent. Everyone we spoke to on our visits were extremely knowledgeable about the products, helpful and our questions were answered and delivery details very clear. Many thanks for the service and customer care.

Such a friendly company. Allowed me to browse before approaching me and introducing themselves to me and explaining how the company works. Ordered my sofas at the beginning of May and received within 5 weeks of ordering. Everyone is extremely friendly, from sales to delivery drivers. Would definitely be coming back and will recommend to my friends and family.

I have recently purchased from this company on 2 occasions and both times the service was fantastic. They sell a great selection of products and I was able to have both items delivered within a few days. I Highly recommend using this company.