homehealthcareshoppe.com Reviews 

192
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and high-quality products that arrive quickly, making it easy to obtain essential health items not available locally. People consistently note that ordering through the website is smooth and straightforward, while customer support handles initial inquiries efficiently and provides prompt responses. However, some reviewers were not happy with the communication regarding back-ordered items, noting that they received no automatic updates about unexpected delivery delays. A few people also mentioned experiencing very long shipping times through postal services or receiving incorrect products that required complicated replacements.

What people talk about most

Order

Customers had positive experiences with order, frequently praising the ease of placing purchases and prompt... See more

Product

Users describe positive interactions with product, expressing deep satisfaction and gratitude for being able... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrive promptly and... See more

Response time

Customers consistently note ambiguous experiences with response time, as reviewers frequently praise the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Home Health Care Shoppe is attentive and responsive. My order was processed very quickly, payment was easy, and the shipping was excellent, especially considering the distances and the fact that two c... See more

Rated 5 out of 5 stars

Very grateful to get this particular brand of Tylenol for back pain. It arrived without issue and relatively quickly. Thank you so much!

Rated 5 out of 5 stars

My order was processed quickly and arrived without any issues or concerns. We are relieved to know we can obtain this product when we need it. Very happy with our experience.

Rated 5 out of 5 stars

This Company continues to provide fast, excellent service. It's been 9 years since my first purchase from Home Healthcare Shoppe, and the service continues to be outstanding, providing the opportun... See more


4.6

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(192)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

B-12 1500mcg time release

All the previous suppliers I used don't carry the B-12 1500mcg timed release anymore and I found it on homehealthcareshoppe.com and will continue to use them as long as I can get this specific item.

14 August 2026
Unprompted review
Rated 3 out of 5 stars

Home Health Care performed well.

Home Health Care actually performed quite well. The product arrived at our local post office, but wasn't placed in our mail box due to a signature need. The local post office has been unable to find it. Home Health Care needs to find an alternative shipping process rather than the US postal service.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

FIVE STAR RATING

I was under the impression this was an actual store, and I was wrong.

Homehealh is an INTERNET company. They did exactly what they said they would, they sourced my wheels and had them delivered to my home.

This is the only activity I have had with HomeHealth, and based upon that, I now give them a five star rating

5 August 2026
Unprompted review
Rated 1 out of 5 stars

They delivered the wrong walker basket

They delivered the wrong walker basket. I was supposed to get an open one that you can put more in when shopping but I got one that closes with a zipper. It is smaller inside and holds less. I also didn't come with any hardware to put it on so my husband had to use the hard ware from the old to attach it.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

I STILL have NOT Received my order from…

I STILL have NOT Received my order from July 28....4 Phone calls- NONE have been returned and 2 Emails which ALSO HAVE NOT been responded too.

28 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Hi Darlene, we’re very sorry that you have not received your order or a timely response from us. We understand how frustrating this must be.

Your first email arrived on Friday, and your follow-up email and voicemail were received over the weekend, when our customer service team is unavailable. While we normally respond within one business day, we apologize that we did not communicate this sooner.

We are now investigating your order. Occasionally, an item may be delayed due to a backorder, but we will contact you shortly with the exact status and a clear resolution. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Good price on a hard to find item.

Good price on a hard to find item.

13 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your review! We’re glad we could offer a hard-to-find item at a great price. We truly appreciate your business and hope to serve you again soon!

Rated 5 out of 5 stars

So glad I was able to get what I was…

So glad I was able to get what I was looking for from this company, I could not find it anywhere else. Product for to me when expected and without issue.

10 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your wonderful review! We’re so glad you found exactly what you were looking for and that your order arrived on time and without any issues. We truly appreciate your business and hope to serve you again soon!

Rated 5 out of 5 stars

Quick service

It was quick and easy to order the product. It was also sent and received in a very short reasonable time. Thank you

8 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your kind review! We’re delighted that ordering was quick and easy and that your product arrived promptly. We truly appreciate your business and look forward to serving you again!

Rated 5 out of 5 stars

Ordering is easy

Ordering from this pharmacy is so prompt and I am impressed with the expedited delivery. Their website is user friendly and ordering, or actually reordering, is simple process. I would refer their service to friends and family.

6 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your wonderful review! We’re delighted that you found our website easy to use and your order arrived promptly. Your recommendation to friends and family means a great deal to us. We truly appreciate your continued business and look forward to serving you again!

Rated 5 out of 5 stars

Product availability

Product availability, ease of purchase, and prompt delivery.

12 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your review! We’re glad you found the product you needed and enjoyed an easy ordering experience with prompt delivery. We truly appreciate your business and look forward to serving you again!

Rated 5 out of 5 stars

Very easy to order and get updates on…

Very easy to order and get updates on when my item will arrive.
Prices were very good too....compared to other places.

25 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your kind review! We’re glad you found ordering easy, appreciated the delivery updates, and were happy with our competitive pricing. We truly appreciate your business and look forward to serving you again!

Rated 5 out of 5 stars

Great follow up on an item that was on…

Great follow up on an item that was on backorder! Appreciate this excellent sevice!

14 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your kind review! We’re glad we could keep you updated while your item was on backorder and make sure everything worked out smoothly. We truly appreciate your patience and your business!

– Home Healthcare Shoppe Team

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