homehealthcareshoppe.com Reviews 

192
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and high-quality products that arrive quickly, making it easy to obtain essential health items not available locally. People consistently note that ordering through the website is smooth and straightforward, while customer support handles initial inquiries efficiently and provides prompt responses. However, some reviewers were not happy with the communication regarding back-ordered items, noting that they received no automatic updates about unexpected delivery delays. A few people also mentioned experiencing very long shipping times through postal services or receiving incorrect products that required complicated replacements.

What people talk about most

Order

Customers had positive experiences with order, frequently praising the ease of placing purchases and prompt... See more

Product

Users describe positive interactions with product, expressing deep satisfaction and gratitude for being able... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrive promptly and... See more

Response time

Customers consistently note ambiguous experiences with response time, as reviewers frequently praise the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Home Health Care Shoppe is attentive and responsive. My order was processed very quickly, payment was easy, and the shipping was excellent, especially considering the distances and the fact that two c... See more

Rated 5 out of 5 stars

Very grateful to get this particular brand of Tylenol for back pain. It arrived without issue and relatively quickly. Thank you so much!

Rated 5 out of 5 stars

My order was processed quickly and arrived without any issues or concerns. We are relieved to know we can obtain this product when we need it. Very happy with our experience.

Rated 5 out of 5 stars

This Company continues to provide fast, excellent service. It's been 9 years since my first purchase from Home Healthcare Shoppe, and the service continues to be outstanding, providing the opportun... See more


4.6

Excellent

TrustScore 4.5 out of 5

192 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(192)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service with Home Healthcare…

Customer service with Home Healthcare Shoppe remains top-level. Very responsive! United States customers - it took 2+ weeks for my order to be delivered by the newly GREAT Donald Trump United States Post Office USPS. Which included a trip to my home town then off to another state before returning to my home town 4 days later. It took the Sean Duffy scenic route! 😃

11 September 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical about ordering from a…

I was skeptical about ordering from a Canadian pharmacy but they were great. Responded to emails about my order, sent excellent tracking info, product arrived in the window promised (7-10 days). Would certainly use them again.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Selsun Blue 2.5%

Company is very responsive. Delivery was smooth.

9 September 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

thank you Jesse !!!!

Rated 2 out of 5 stars

On-line order from Home Healthcare Shoppe...disappointing !!

Started out with an order from what appeared to be a local site in Surrey, BC (turned out to be a PO Box??)....the product had a well-known name for wheelchairs - Drive Ultra-Fly AFT18BK-SF - and the price seemed to be reasonable.
However, within 2 weeks, the right hand brake assembly broke and a piece fell off, which made the wheelchair unsafe for my wife, so we had to stop using it...
Finally got a response from Home Health....the brake assemblies are on back-order (must be a lot of failures) and we will be without the use of the wheelchair for a minimum of 4 months....no other option provided by Home Health ???

8 September 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

we apologize for what happened but we can only supply replacement part. Replacement order has been created to ship the replacement Hand Brake Assembly at no cost to the requested location to resolve the customer’s issue.

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