Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can... See more
Company replied
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Review summary
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One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... See more
Company replied
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... See more
Company replied
These chairs are strong and beautiful. Buying experience was easy. They arrived in two days which was brilliant. Luckily my husband is handy and put 16 legs on. The only thing was legs were pale and l... See more
Company replied
Company details
Written by the company
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Contact info
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, United Kingdom
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4.7
Excellent
289 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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THE DELIVERY OF THE CHAIRBED WAS VERY…
THE DELIVERY OF THE CHAIRBED WAS VERY GOOD.
BUT UNFORTUNATELY THE ITEM WAS VERYPOOR QUALITY & SENT BACK. THIS WAS VERY EASY & QUICKLY DONE WITH A PHONE CALL. VERY HELPFUL AND UNDERSTANDING.
27 August 2025
Reply from Home Garden Direct
Hi Christine,
Thank you for your feedback, very much appreciated!
Kind regards
Service and delivery were excellent and…
Service and delivery were excellent and we are extremely happy with the quality of the chairs ordered. All in all very happy and would recommend this company.
27 August 2025
Reply from Home Garden Direct
Hi,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Excellent service would order from them again
So easy to order on their website & such quick delivery dinning room chairs arrived perfectly excellent service . Good quality
27 August 2025
Reply from Home Garden Direct
Hi Debbie,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Excellent service
Excellent service, I ordered a mirror which I opened up after quite sometime to find it was damaged. After contacting the company the service was fab no ifs and buts. They replied straight away and offered a new one in place, straight forward, helpfull and genuine great service. Would definitely purchase from them again and definitely recommend.
21 August 2025
Unprompted review
Reply from Home Garden Direct
Hi,
Thank you for your lovely feedback, we are happy that you like your new mirror.
We hope to see you again soon!
Kind regards
Brilliant customer service
I received an item with some minor damage - their customer service was impeccable, they sent me a new item free of charge, and it’s so lovely. Would definitely purchase from them again.
27 August 2025
Unprompted review
Reply from Home Garden Direct
Hi Tara,
Thank you for your lovely feedback, we are happy that you like your new purchase.
We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Debbie-Lee,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Frances,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Derek,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Sturdy and easy to assemble and very…
Sturdy and easy to assemble and very good value for money.
31 July 2025
Reply from Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
The furniture was sent with a few…
The furniture was sent with a few screws missing. They company sent the missing pieces within a couple of days, with no hassle at all.
Furniture is good standard, although it took a while to build.
16 July 2025
Unprompted review
Reply from Home Garden Direct
Hi Robert,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Great price and service!
Very pleased with the chair we bought from Home Garden Direct for our bedroom. Found it to be lovely quality at a reasonable price and delivered quickly. All in all happy to recommend!
30 June 2025
Reply from Home Garden Direct
Hi,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
The chair I bought are realy good value…
The chair I bought are realy good value & look fabulous
30 June 2025
Reply from Home Garden Direct
Hi Elizabeth,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Giovanni,
We were able to locate your order and had a conversation about your query.
You said that you were unable to find our contact information, however as per our conversation there is a contact section on the main page where you ordered your item. There is phone number, e-mail address and also a chat option available as well.
You also called back in and confirmed what had been discussed and everything was ok.
Kind regards
Was slightly sceptical when I saw the…
Was slightly sceptical when I saw the price as have never ordered from here before. However, it was a fantastic purchase and easy to build!
3 July 2025
Reply from Home Garden Direct
Hi Hannah,
Thank you for your lovely feedback, we are happy that you like your new purchase.
We hope to see you again soon!
Kind regards
Very fast next day delivery very…
Very fast next day delivery very similar chairs to the ones i liked at john lewis but half the price. Sturdy and comfortable. Will buy again from this company
3 July 2025
Reply from Home Garden Direct
Hi Janette,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Fiona,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Every thing went well
Every thing went well, deserved on time, when opened we realised it was not fit for our needs. Had no problem returning the item and it was collected promptly.
23 June 2025
Reply from Home Garden Direct
Hi John,
Thank you for your feedback, very much appreciated.
Kind regards
We are very pleased with the dining…
We are very pleased with the dining chairs we bought from Home Garden Direct. Good quality and good value.
26 June 2025
Reply from Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Fantastic product
Fantastic product. Excellent customer service - special thanks to Nick!
23 June 2025
Reply from Home Garden Direct
Hi Amanda,
We are so pleased that you are happy with your new purchase!
Thank you for your lovely feedback, very much appreciated.
We hope to see you again soon!
Kind regards
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