Homedics UK Reviews 

2,377
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Terrible customer service, after stringing along the support asking for various receipts, images number etc, they said I should just return it to the retailer, something which could have easily be... See more

Rated 1 out of 5 stars

Really terrible after care service. Lost my charger to a £200 massage gun and their customer service is completely useless. Won't even advise on what type of replacement charger to get, tried a few ra... See more

Rated 1 out of 5 stars

As with Joel Connely bought massage seat internal mechanism became detached after only 3 months. tried several attempts to contact customer service but got no response whatsoever. 3 year warranty wo... See more

Rated 4 out of 5 stars

Ordered an air purifier. Device is good as I have previous experience. Despatch is fast, but a business shouldn't go to low as to try and make money off delivery. I paid for next day delivery, so... See more

Company details

  1. Wellness Center

Written by the company

We put the home in HoMedics. Our mission is to keep you feeling good. We're transforming your space, redefining your self-care and bringing relaxation home. Over the last 3 decades, we've devoted ourselves to becoming the leading innovator in home beauty & personal wellness. We bring relaxation out of the salons and into your home. From the shiatsu massage range that begun our journey to IPL hair removal.


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2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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2.3

All reviews

(2,377)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

What these Yoga stretch mats achieve is clever and very therapeutic.

We have purchased other products from HoMedics (chair massage - easily 6 or 7 years old now; a massage gun - excellent and highly recommended) and have not been disappointed in respect of performance, construction or quality.

Took the next step to TYM1000GB Yoga stretch mat that my wife says was fantastic. We had a minor issue in that one of the programme buttons on the control panel didn't work so the product was returned for an exchange. Customer support was very friendly, and communications were quick and efficient.

Luckily for us the TYM 1000GB has proved so popular that they were out of stock and, so we didn't have to wait 2 or three weeks, we got an upgrade to the TYM1250GB. Wow! It is the better product by far. There is more movement in each of the 6 programmes and the results are exactly what is needed: bliss.

If you can afford the extra cost (not that much more) we absolutely recommend you go for the TYM1250GB.

16 March 2021
Rated 5 out of 5 stars

Amazing product

Amazing product, really helps my back. Really thorough massage. I do a lot of lifting at work and the chair really keeps my back in good condition.

14 March 2021
Rated 5 out of 5 stars

Spinal Stenosis and HoMedics Stretch +

I have a degenerative thoracic condition and previously had a full Lumbar Laminectomy in 2019, spending a lot of money on chiropractic treatment, since receiving my delivery of the Stretch + I have no need to spend any more money outwith this purchase.
Remembering that the settings are there for good reason, break yourself in gently at stage 1 before moving on. It’s amazing how many different movements it carries out while you relax.
To listen to relaxing music makes the whole experience very relaxing.
All in all it is helping me maintain a relatively active life.

5 March 2021
Rated 1 out of 5 stars

Really bad customer service

I bought a Shiatsu Pro Back Massager 3 years ago,product is seldom used,unfortunately the main drive gear has broken up,I contacted homedics who were less than helpful they couldn’t supply spare part but they would give me a voucher for a new massager,(they actually advised me to try EBay) absolutely disgusted with their customer service.
DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE. You have been warned.

4 March 2021
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