HomeDesigns AI  Reviews 

1,384
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform intuitive and exceptionally helpful for generating quick visual inspiration for various home renovation projects. Many people appreciate how remarkably easy it is to upload personal photos and explore different creative design options in very little time. However, some customers also noted significant difficulties regarding subscription management, relentless upsells, and unexpected charges after signing up for the service. Others mentioned that canceling the platform membership is overly complicated and requires sending direct emails instead of a simple automated button. Additionally, a few users felt that the generated design outputs can sometimes be entirely inaccurate, unhelpful, or frustratingly distorted.

What people talk about most

User experience

People report ambiguous experiences with user experience, as some consumers praise the platform as a... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers praise the fast,... See more

Subscription

Users describe negative interactions with subscription models, frequently expressing frustration over... See more

Cancellation

Customers expressed deep frustration and dissatisfaction regarding the cancellation process. Reviewers... See more

Artificial intelligence

Reviewers highlight ambiguous aspects of artificial intelligence, as some consumers report an amazing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Standard bait-and-switch that pretends it's going to do a rendering, then makes you sign up, then drops the monthly plan signup. Fed up of these dark patterns. I'd have signed up if it was clear wha... See more

Company replied

Rated 4 out of 5 stars

I am a homeowner and was looking for a relatively easy AI design generator for a few projects. HomeDesignsAI worked well for me. Many of the images it returned gave me some inspiration enough to give... See more

Company replied

Rated 4 out of 5 stars

I truly enjoyed your free trial and will get back to it if I need it. It really helped me to envision my project, with its wonderful functionalities especially magic redesign with prompts. thank you... See more

Company replied

Rated 4 out of 5 stars

I’ve been testing HomeDesignsAI and I think it has a lot of potential. What I liked: The guidance/tutorial approach helps a lot. If you actually follow the instructions, the experien... See more

Company replied


Company details

  1. Software Company

Written by the company

Transform spaces with HomeDesigns.ai! Our innovative tool offers personalized design solutions for homeowners, interior designers, real estate agents, furniture builders, e-commerce stores, landscapers, gardeners, architects, and more. Whether you're remodeling, redecorating, or seeking a cutting-edge design solution for your business, our AI-driven platform provides expert guidance, stunning visualizations, and tailored recommendations. Plus, businesses can integrate our leading home design AI into their websites with our API or white-label solutions. Discover a seamless, stress-free design experience with HomeDesigns.ai.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(1,384)

123 reviews in the last 12 months

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Rated 1 out of 5 stars

What is really uncool about the app is…

What is really uncool about the app is their unwillingness to cancel the subscription upon written request. I have requested 2 times getting responses of Before we cancel, try this.

11 April 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

To clarify, when users request cancellation, our team may sometimes suggest alternatives or offer help first in case the issue can be resolved. However, this will never delay or prevent your cancellation request from being processed.

Rated 1 out of 5 stars

Product is garbage, cancellation a nightmare

Product is garbage, AI slop. Don't accept the free trial. It requires a credit card to bill after 7 days and promises you can cancel, but site does not allow you to manage your subscription. Site says to email them; no response. Help desk says submit a ticket and you'll get an email confirmation; doesn't happen. Funny how they can automate emails to offer free trials and upsells but can't acknowledge requests for help or requests to cancel. Thank god for Reddit and the link to the third-party billing site where you can cancel without waiting for them to do it. Do not give them your credit card. Advice to HomeDesigns: if you actually want to show what your product can do, give a trial of features that actually work, not this junk.

To clarify: When free trial users are logged in *using the email on file* and follow the directions for subscribers to self-cancel, the option *is* blocked and prevents the ability to cancel. I call BS on that response, if the system allows paid users to log in and cancel but free trial users in the same system can't.

I also received a demand from TrustPilot to provide additional information and a reference number to prevent my review from being taken down. HomeDesignAI never provided a reference number for the ticket I submitted asking to cancel, which was part of my issue. You submit an online request for help and the page says you'll receive an email acknowledgement and it never arrives.

DO BETTER.

8 April 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re sorry to hear about your experience and understand why this felt frustrating.

To clarify, cancellations are not blocked; they are handled through our support team to ensure the request is linked to the correct account and processed properly. If you didn’t receive a response or confirmation, that’s not the experience we aim to provide, and we apologize for that.

We also want to be clear that there is no intention to make cancellation difficult. In cases where users don’t receive replies, it’s usually due to email delivery issues or high support volume, not because requests are ignored.

Regarding the product itself, we understand that results may not meet expectations for everyone. The platform is continuously improving, and outcomes can vary depending on the image, settings, and use case. Your feedback about the trial experience and feature expectations is noted and valuable.

If your request is still unresolved, please contact help@homedesigns.ai again with your account email, and we will make sure it is handled and confirmed. We appreciate you taking the time to share your feedback.

Rated 1 out of 5 stars

This is a fraudulent AI slop company.

This is a fraudulent AI slop company.
Purchased the entry level service providing virtual interior design tools and as soon as I created my account I was hounded to upgrade upgrade upgrade to fully experience their wonderful appl. I tried to get by with the basic service but then realized the "limited" version wouldn't allow me to use the wall paint feature so reluctantly ordered the "pro" version for a one time fee of $69. This version advertised as providing access to this feature but once upgraded was then prompted to sign up for the next level up or would not have access to this feature. After logging in and out and even rebooting my computer several times, I was still told I would need to upgrade one more time.
I then searched for how to cancel the appl. and request refund but "surprisingly" coukd find no such info.
I did find a customer service email which I contacted but 2 days later had still received no response.
I wound up contacting my bank and had to file a fraud claim to get reimbursed.

6 April 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Hi Shawna,

We’re really sorry to hear about your experience.

We want to clarify a few important points. The features you mentioned are not removed after purchase, but some advanced tools are part of different tiers or add-ons depending on usage needs. That said, if something you expected to access was not available after upgrading, that’s something we would want to investigate directly; it’s not the intended experience.

Regarding support, we do respond to all emails, but in some cases messages can be delayed or missed due to volume or delivery issues. We sincerely apologize if you didn’t receive a timely reply; that’s not the level of service we aim to provide.

We also want to be clear: we are not a fraudulent company, and we do not block cancellations or refunds. If a refund is requested within the policy, it is reviewed and processed accordingly. In cases where a bank dispute is opened, it can temporarily limit our ability to process the refund directly until the bank completes its review.

Rated 5 out of 5 stars

Great Platform for a beginners who wants Idea for your own House Design

For me, the website offers great design suggestions and ideas for home interiors. It really helps me visualize and decide which styles to choose. The platform is also user-friendly, making it easy to navigate. What stands out is their approachable customer service, they’re quick to assist whenever you run into any issues. After the 7 day trial, I plan to continue with a regular subscription since I can use it for my daily needs. As a construction contractor in our country, I find it very useful, and it definitely makes my work easier while serving its purpose well.

6 April 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Thank you so much for this detailed and thoughtful review!
We’re really glad to hear that HomeDesignsAI is helping you visualize designs and make decisions more easily — especially as a construction contractor. That’s exactly the kind of real-world use we aim to support.
It’s great to know you found the platform user-friendly and that our support team has been helpful when needed. We truly believe that combining a powerful tool with responsive support makes all the difference.
We appreciate your trust and are excited to be part of your daily workflow going forward. Thanks again for sharing your experience! 🙌

Rated 4 out of 5 stars

I truly enjoyed your free trial

I truly enjoyed your free trial and will get back to it if I need it. It really helped me to envision my project, with its wonderful functionalities especially magic redesign with prompts. thank you so much

31 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Thank you so much for your kind words!
We’re really glad to hear you enjoyed the free trial and that it helped you visualize your project, especially when using Magic Redesign with prompts. That’s one of our favorite features, too!
Whenever you’re ready to come back for your next project, we’ll be here. Thanks again for giving HomeDesignsAI a try!

Rated 5 out of 5 stars

Used it to plan a full kitchen remodel

Being able to visualize different cabinet finishes, countertop materials, and lighting options before spending any money was invaluable. My designer was actually impressed by how clear my vision was when we first met, and I told her I owed it to this app.

27 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Thank you so much for sharing this, we love hearing these stories! 😊
It’s especially great to hear your designer was impressed, that’s the kind of real-world impact we aim for. Thanks again for your feedback, and we wish you the best with your kitchen remodel!

Rated 4 out of 5 stars

My review of HomeDesigns AI PRO

Really useful for visualizing renovation ideas. I used it to redesign my bedroom before buying new furniture, and it saved me from making some expensive mistakes. Knocked off one star because the masking feature needs work.

23 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re glad to hear HomeDesignsAI helped you visualize your bedroom redesign and avoid costly mistakes. That’s exactly the kind of impact we aim to have.

And thank you for pointing out the masking feature, that’s very valuable feedback. We’re actively working on improving precision tools like that to make editing even more accurate and user-friendly.

Rated 5 out of 5 stars

I accidentally subscribed twice

I accidentally subscribed twice. I wrote to them and they replied very quickly. They offered to extend my subscription for that amount, but I decided I wanted to test the service for just one month first and requested a refund for the accidental charge. They refunded everything within 12 days. I highly recommend them—the app is great and so is the support!

6 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re really glad we could resolve the situation quickly and in a way that worked best for you. Accidental charges can happen, so it’s important for us to handle them fairly and transparently.
It’s great to hear you’re enjoying both the app and the support; that combination is exactly what we aim to deliver. We truly appreciate your recommendation!

Rated 1 out of 5 stars

scam

scam. i got the expert package and everything that would be useful is then again additional. asking you to upgrade at every step. 35 bucks down the drain.

23 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re sorry to hear that your experience felt this way. Someone from our team has already reached out to you, offered a solution, and your refund has been processed. We always aim to handle these situations fairly and as quickly as possible.

Rated 5 out of 5 stars

I decided to give it a try &…

I decided to give it a try & unfortunately this product didn't quite fit my rather specific needs. I was very pleased with the timely & very helpful response from management. Trustpilot is a catchy name & in this case they actually put their money where their mouth is! If you try it & don't like it they will refund you!

17 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Thank you so much for your honest and thoughtful feedback!

We’re glad to hear that even though the product didn’t fully match your specific needs, your experience with our support team was positive and helpful. We always aim to respond quickly and handle situations fairly, so it means a lot to know that came through.

We truly appreciate you giving HomeDesignsAI a try, and if your needs change in the future, we’d be happy to have you back.

Rated 3 out of 5 stars

Doesn't follow prompts very well.

Although the results end up looking beautiful and very realistic, the program doesn't follow the prompts accurately. I tried probably 15 times to add a small porch to the front of my house, and no matter what wording I used, it created a porch that was about twice the size of what I wanted. Very disappointing since that one task was my main purpose for using the app.

17 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

You’re absolutely right to expect more control in a case like this, especially when you had a very specific goal. The AI can sometimes overinterpret elements like structures (e.g., porches, extensions) and scale them more than intended, particularly when working with exterior designs. That’s a known limitation we’re actively working to improve.

For more precise results, a few things can help:
• Lowering the AI intervention/creativity level to reduce exaggerated changes
• Using very specific constraints like “small, minimal porch, no structural expansion”
• Trying Precision+ to target just the exact area where the porch should be added

That said, we completely understand that needing multiple attempts can be frustrating, especially when it’s your main use case.

If you’d like, feel free to send your image to help@homedesigns.ai, and our team can guide you step-by-step toward the exact result you’re looking for.

We truly appreciate the feedback; it helps us improve the tool's control and accuracy.

Rated 1 out of 5 stars

Scam

Your product is not helpful to me at this point.  I am so aggregative!!  I want to input the floor layout of my house that is being constructed so I can get renderings of what it will look like and ideas for decor.  Your software just wants me to purchase more to more to create what I am looking for.  So at this current time I have cancelled since your product is not what I read about. I cancelled within an hour after purchasing and it will not give me my money back!!  Such a scam.  If your product is as good as you advertise you should stand by it and give the customer their refund!!  Everything is an upgrade. It takes you from one upgrade to another.  I will be writing reviews out there for others letting them know your company is a scam!! 

15 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re sorry to hear how frustrated you feel, and we understand why this situation would be upsetting.

First, we want to clarify that HomeDesignsAI is not designed primarily as a floor-plan-to-house rendering tool. The platform works best with photos of existing spaces to generate redesigns and visual ideas. For projects that are still under construction, users typically start with renderings, sketches, or inspiration images rather than a raw floor layout. If you were specifically looking to upload a floor plan and generate a full house visualization automatically, we understand why the product may not have matched what you expected.

Regarding upgrades, the platform offers multiple tools and advanced features as optional add-ons because different users need different capabilities. The intention is to give flexibility rather than force everyone into a higher-priced plan, but we recognize that it can feel confusing if expectations are different.

As for refunds, we do review refund requests according to the policy associated with the plan purchased. If your request hasn’t been fully reviewed yet, please contact help@homedesigns.ai with the email used for the purchase so the team can look at your case again and ensure it was handled correctly.

We’re genuinely sorry that the experience didn’t meet your expectations, and we appreciate you sharing the feedback.

Rated 1 out of 5 stars

Free trial wont let you cancel, you have to email them

I wanted to see what paint colors would look like on my house and come up with design ideas

I signed up for the Free trial

Issues
1) You cannot cancel you subscription online. You have to email them.
2) AI generated renderings. ITs not very intuitive. If you to tell it to go back to the previous version or undo the changes it cant handle it
3) if you do get colors you like, you cannot get the paint color information

15 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re sorry to hear that your experience didn’t meet expectations and appreciate you sharing this feedback.

To clarify, the free trial allows users to test the platform before committing, and cancellations are handled through our support team to ensure requests are properly verified and processed. If that process felt inconvenient, we understand your concern and are actively working on improving the account management experience.

Regarding the AI workflow, the tool is designed primarily as a visual ideation platform. Because of this, it may take a few iterations or adjustments to prompts and settings to reach the desired result. We recognize that features like undoing specific changes or locking previous versions would make the experience smoother, and this type of feedback is extremely valuable for our product team.

As for paint colors, the system currently focuses on visualizing styles and color directions rather than identifying exact manufacturer paint codes, though we understand why having precise color information would be helpful.

If you still have questions about your account or need assistance, please contact help@homedesigns.ai and our team will be happy to assist. We truly appreciate the feedback as it helps us continue improving the platform.

Rated 2 out of 5 stars

Costs too much

Costs too much, and you always need to add extra money to unblock key features. Plus banners appear and disrupt your work. It is slow and most of the time doesn't understand what you ask.
Very disappointed.

12 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re sorry to hear that your experience was disappointing, and we appreciate you sharing this feedback.

HomeDesignsAI offers different plans and optional add-ons so users can choose only the tools they need, rather than forcing everyone into a higher-priced package. That said, we understand how this structure can feel confusing or frustrating if the expectations around included features aren’t clear enough, and we’re actively working on improving transparency in the platform.

Regarding banners and performance, they are meant to highlight new tools or updates.

We’re sorry the results didn’t meet your expectations. The platform can sometimes require a few iterations or prompt adjustments to get closer to the desired outcome, but we understand that this can feel frustrating if you’re looking for quick, precise results.

If you’d like help reviewing a project or understanding which tools might work best for what you’re trying to achieve, our team is always available at help@homedesigns.ai. We truly appreciate the feedback as it helps us continue improving the product.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Impressive Tool with Wonderful…

⭐⭐⭐⭐⭐ Impressive Tool with Wonderful Support

As an interior designer with over 30 years of experience, I’ve watched design tools evolve from hand sketches and sample boards to the incredible digital platforms we have today. This program really highlights how far the industry has come. It’s a huge leap from what was available when I first started, and I genuinely find it exciting to use.

The platform itself is very easy to navigate and surprisingly intuitive. Because the technology is still developing, good prompts make a big difference when creating a room, but once you get the hang of it, the results can be absolutely stunning. It’s a powerful creative tool and a lot of fun to experiment with.

I also have to mention the customer service, which has been exceptional. Every time I’ve reached out, the team has been quick to respond, patient, and extremely helpful, which makes learning the platform much easier.

I noticed a few reviews suggesting this company is a scam, and honestly that hasn’t been my experience at all. From what I’ve seen, this is a legitimate, innovative company that clearly cares about its users and continues to improve the platform.

Overall, I’m very impressed and excited to see where this technology goes. For designers who are willing to spend a little time learning how to guide it, it can become an incredibly inspiring tool.

9 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Thank you so much for this thoughtful and generous review. It truly means a lot to us—especially coming from someone with over 30 years of experience in interior design.

Hearing that you’ve witnessed the evolution from hand sketches and sample boards to modern AI-driven tools and still find excitement in using the platform is incredibly rewarding for our team. That perspective really highlights how much the industry has transformed.

You’re absolutely right that prompts and a bit of experimentation can unlock the best results, and we’re glad you found the workflow intuitive once you got familiar with it. Our goal has always been to create a tool that supports creativity rather than replacing it, giving designers a fast way to explore ideas and communicate concepts visually.

We also greatly appreciate your kind words about our support team. Helping users learn and feel confident with the platform is something we care deeply about, so it’s wonderful to hear that reflected in your experience.

And thank you as well for addressing the skepticism some people have expressed. Building new technology always comes with learning curves and different expectations, but we are very much a real team committed to improving the product every day.

We’re grateful you took the time to share such detailed feedback, and we’re excited to continue developing the platform for designers like you.

Rated 1 out of 5 stars

this seems like a scam

this seems like a scam. whatever you do, they take you to select a pricing tier. There is, in the footer, a section with links for free testing. I only used it once, for interior design. I have the image of the room, current furniture. the result was a total hallucination. Wanted to delete my account - no way to do it. Only a weird logout, as the second main nav option. TBH, looks like it was done overnight by AI, to scam people

1 March 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Hi A.B., we’re sorry this was your first impression of the platform and we’d like to clarify a few things. After uploading an image, users are directed to select a pricing tier because generating AI designs requires paid compute resources, but we do offer a free 7-day trial that allows you to test the platform before committing long term. The footer links you mentioned refer to previews and information pages, not unlimited free generations, and we understand how that flow can feel confusing, we’re actively working on making it clearer. Regarding the “hallucinated” result, AI redesign strength depends heavily on the intervention level and instructions used; higher creativity settings can significantly reinterpret layouts and furniture, while lowering the intervention and adding instructions like “keep existing layout and furniture” typically produces much closer-to-original results. As for account deletion, it is not blocked, it’s currently handled through support to ensure proper data removal, and any user can request deletion by emailing help@homedesigns.ai. We are a legitimate, registered company with thousands of active users and ongoing development, not a scam or overnight project. That said, we understand how important first impressions are, and we appreciate you sharing your concerns.

Rated 4 out of 5 stars

The Home Design AI platform has been extremely helpful

The Home Design AI platform has been extremely helpful to me in taking the vision for my remodel out of my head and putting it in real visual image. I took photos of my backyard and created my landscape vision. The designs came out beautifully. It is a lot like chatGPT. Sometimes you need to give it multiple prompts to get what you ultimately need. I gave my landscape design to my landscaper to create what I wanted. I also used this tool to make my remodel elevations for my home come alive. I had fun and came away with a clearer idea of what I want.

27 February 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Thank you so much for sharing this; it’s gratifying to read.

We love hearing that the platform helped you take the vision out of your head and turn it into something tangible and visual. That’s precisely what HomeDesignsAI is meant to do: bridge the gap between imagination and execution.

It’s great that you experimented with multiple prompts to refine the results. You’re absolutely right: just like other AI tools, iteration makes a big difference. The fact that you were able to hand your landscape vision directly to your landscaper, and bring your remodel elevations to life, is precisely the kind of real-world impact we hope for.

We’re happy you had fun in the process and walked away with clarity and confidence in your decisions. That means everything to us.

Wishing you the best with your remodel, it sounds like it’s going to look amazing!

Rated 5 out of 5 stars

Great inspirational ideas, wonderful results

HomeDesignsAI offered mockups of rooms that I felt could be more aesthetically pleasing. Based on an uploaded picture of the room, it created designs that were very inspirational. These provided springboards for makeovers that turned out very well! I have used HomeDesignsAI to improve three rooms and the results are wonderful!

13 February 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

This is amazing to hear, thank you! 😊

We’re so glad the mockups gave you that spark of inspiration and helped turn your ideas into real-life makeovers. Hearing that you’ve improved three rooms already and love the results truly means a lot to us.

That’s exactly what HomeDesignsAI is built for: giving you strong visual starting points that evolve into beautiful spaces in the real world.

Thank you for sharing your experience, and we’re excited to be part of your next transformation!

Rated 5 out of 5 stars

Great customer service especially for the novice.

Hi Cristian, thank you so much for your care and concern for my recent visit to your platform. Clearly I am a novice in this situation and with a pending renovation I was trying to envisage designs that might suit my humble abode, so I could send it to the builder!! I did get a different visual perspective than the current facade so that was helpful and I hope
to show it to him in coming days…so again thanks for reaching out to me and assting, 7.2.2026your platform is amazing 🤗 Jill

7 February 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

Thank you so much, Jill 🤗

This truly means a lot to us.

We’re really glad you were able to get a fresh visual perspective for your renovation plans, especially when preparing something to share with your builder. That’s exactly what the platform is meant to help with: making ideas clearer and easier to communicate, even if you’re completely new to design tools.

And please don’t ever feel like being a “novice” is a disadvantage, everyone starts somewhere, and we’re always happy to guide you through it.

Wishing you the best with your renovation, we’d love to hear how it turns out!

Rated 2 out of 5 stars

Terrible platform

Terrible platform. The website is full of spam. Waste of money.

11 February 2026
Unprompted review
HomeDesigns AI  logo

Reply from HomeDesigns AI

We’re really sorry to hear you had such a negative experience.

If parts of the website felt overwhelming or “spammy,” that’s not the impression we want to leave. We do present feature highlights within the platform, but they’re meant to explain what’s available, not to frustrate users. We understand that the experience can feel too heavy if expectations don’t match what’s shown.

If you’re open to it, please reach out to help@homedesigns.ai and let us know what specifically didn’t work for you. We’d genuinely like to understand what went wrong and see if we can resolve it properly.

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