Good day, first off all i want to apologies for misunderstanding situation,,specially for holidaysways and to Mr, Alero.. regarding my problem,, thank you so much for fixing and fast action,, A... See more
Company replied
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Good day, first off all i want to apologies for misunderstanding situation,,specially for holidaysways and to Mr, Alero.. regarding my problem,, thank you so much for fixing and fast action,, A... See more
Company replied
Not a good experience. But Marshall promised me to resolve the issue once done submitting a review. Update as of april 26,2025 ayla from quality assurance team processed the refund and assured me... See more
Maya was fantastic! She helped out immediately and understood my issue without having to have a long conversation. Thank you so much again!
Very good customer service , always responsive and very helpful . Mr.Marshall helped me a lot. Would suggest everyone use it!!
Hasn’t replied to negative reviews
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Your prompt response and politeness in dealing with your clients
Thanks for prompt responses on my cancellation request.
The customer service respond immediately and is very helpful.
I got my response in two minutes after I raised my concern.
Goede ondersteuning Eugene
"Appearantly this company demands you to give a 4/5 star review before actually refunding your money. So here it is. I got phished/scammed into accepting a continuous subscription where they bill 69,06 euro every 14 days for "website credits" you can't actually use which expire after 90 days. TWICE. So in one survey I accepted subs to both Holidaysways and Holidaygaze. Their websites hardly work, it seems like a front to me. I've had numerous talks with "support" members and they all push me into reviewing their product as 4/5 stars. So Eugene or Ayla, or any random person. I'd like my money back now. Well played."
Update 20-08-2025:
We zijn nu ruim 2 weken verder en ondanks alle beloftes en stortvloed van mails nog geen terugbetaling gezien.
Update 27-08-2025
Sterren aangepast. Is oplichterij.
Update 10-10-2025
After a long wait and with help of the creditcard company I received a full refund.
The fact that you were willing to help me.
Nela helped me, thank you for your service.
I'm extremely happy with the service and prompt feedback.Keep up the good work.
Very quick and helpful costumer service. Big variety from luggages to e-books you can find everything
Good day,
first off all i want to apologies for misunderstanding situation,,specially for holidaysways and to Mr, Alero..
regarding my problem,, thank you so much for fixing and fast action,, And to Mr, Alero thank you very much..

Reply from Holidaysways
Thanks Eugine for reaching out to me and putting my needs first
They are very approachable and willing to fix the customer's problem.
I was lead to believe it was a €2 mystery shein bag I was getting and then €40 tried to be taken out of my account and then €30 was taken a few weeks later. I never signed up to any subscription so was obviously clickbait. I never heard of loveways holiday no idea who they were and When I requested a refund of the money they took without my consent they said it states in their terms and conditions of a no refund policy but I never signed up for any subscription. Unbelievably unsatisfied. Stay clear and be careful what you click on in social media.

Reply from Holidaysways
Sara is a kind woman. She assisted me clearly.
Maya was fantastic! She helped out immediately and understood my issue without having to have a long conversation. Thank you so much again!
I got help for a small problem. Everything solved
Very well!! Diamond se puso en contacto conmigo
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