Holidays Experts Reviews 

130
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing amazing service and making the entire visa application process smooth, simple, and completely stress-free. People truly appreciate the clear guidance, professional advice, and prompt support offered by team members throughout every single step of the journey. However, some reviewers were not happy with the service, specifically mentioning poor support and inconsistent communication after making their payments. Some people also felt that getting proper assistance was quite difficult, citing unresponsive agents who ignored messages and offered unhelpful responses when problems occurred.

What people talk about most

Service

Consumers find service to be positive, highlighting a hassle-free and swift process with supportive staff... See more

Customer service

Customers had positive experiences with customer service, frequently praising supportive representatives who... See more

User experience

Users describe positive interactions with user experience, highlighting smooth, seamless, and stress-free... See more

Holidays

Reviewers mention positive feedback about holidays, expressing satisfaction with supportive and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was great, Jennifer who was assisting me did all the paperwork, very prompt in answering queries. Got the Schengen visa in 2 days.

Company replied

Rated 4 out of 5 stars

I did my Schengen visa with jeniffer and I got through I would definitely recommend them. Thanks jeniffer I really appreciate it

Company replied

Rated 5 out of 5 stars

Holiday experts gave an amazing service. Guided me with my whole Schengen visa process booking on each and every step, mainly I would highlight there agent named Katherine she is amazing, friendly be... See more

Rated 5 out of 5 stars

I applied for a Schengen visa with holiday experts for my sister and I. I must say they are very good in assisting with everything from beginning to end. Their worker Samuel a God sent, he Communicat... See more


Company details

Written by the company

At Holidays Experts, we make the Schengen visa process simple and stress-free for travellers across the UK. Our experienced team has helped countless people get their visas approved and plan their European trips with confidence. From checking your documents to booking your visa appointment, we guide you through every step with care and clear communication.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(130)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience with…

Had a great experience with FastHolidays! 😊 Excellent service, smooth process, and very helpful staff. Special thanks to Katherine & Jennie Robert for their support and professionalism. Highly recommended!

8 October 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Jennifer…

I had a great experience with Jennifer Rubert who handled my visa application. She was very helpful, professional, supportive and friendly throughout the whole process. From the initial consultation until my visa approval, she guided me at every step and made everything smooth and stress-free.
I really appreciate her dedication, regular updates, and excellent service.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Liam…

I had a great experience with Liam regarding my Italian visa application. He was friendly, professional, and helpful throughout the process. He explained the steps clearly, answered my questions, and provided support when I needed it. His communication and assistance made the application process much easier and less stressful. Thank you, Liam, for your excellent service!

21 October 2026
Unprompted review
Rated 5 out of 5 stars

My Schengen visa experience with Samuel- 100% Satisfied

My Schengen Visa Experience with Samuel - 100% Satisfied.

I had a wonderful experience working with Samuel for my Schengen Visa application. From documentation to submission, he was thorough, patient, and highly professional.

What stood out for me is how excellent and knowledgeable he is on the job. He knows exactly what to do.

I got my visa without any stress because of him. I will recommend him to anyone, anytime.

Thank you Samuel for a job well done!

20 October 2026
Unprompted review
Rated 4 out of 5 stars

Overall positive experience

I’m extremely happy and pleased with the service I received during the process. Jenifer Robert was very helpful, friendly, and professional throughout the entire process. She took the time to answer all my questions, provided clear and useful information, and made sure I felt comfortable and confident with my decision. The customer service was excellent, and I truly appreciate the support and attention I received. Overall, it was a very positive experience, and I would highly recommend them to anyone looking for great service and a smooth VISA application process. Thank you Jenifer and to the team for making everything so easy and pleasant!

21 September 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Jennifer Robert will be delighted to hear how much you appreciated her friendly approach and clear guidance. We’re proud to have supported you and truly value your recommendation!

Rated 5 out of 5 stars

These people are amazing with…

These people are amazing with assistance in terms of visas especially Samuel. The process was made easy, smooth and less stressful will definitely recommend them

8 October 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We truly appreciate your recommendation of Holiday Expert and look forward to supporting you again!

Rated 5 out of 5 stars

I recently did my application for Spain…

I recently did my application for Spain visa. Jeniffer Robert was very efficient and helpful. She guided and did my application smoothly. And I got my visa. Truly recommend their service.

22 September 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Congratulations on your Spain visa! Jennifer Robert will be happy to know her efficient support helped you through the application. Thank you for recommending Fast Holidays!

Rated 5 out of 5 stars

Totally happy with the service

Totally happy with the service, only one note, please check your documentation before submitting, as my in my error I approved without looking at the dates properly, which costed another £80.
Nevertheless in the last hour before going to the embassy they managed to rectify the error. Jenifer very supportive , guided me throughout the whole process.

29 September 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We appreciate your honest feedback. We’re pleased Jennifer supported you in resolving the date issue before your embassy appointment, and we’ll take your documentation comments on board.

Rated 5 out of 5 stars

Jennifer and Mark are two stars in the…

Jennifer and Mark are two stars in the Team who were diligent and helpful in securing relevant Visa for travel.
Their diligence in documentation and guidance to prepare for Visa interview was professional.
Sincere thanks to them. Keep up the good work and I would recommend their services for Schengen and US Visas.

30 September 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Jennifer and Mark will appreciate your recognition of their careful preparation and guidance. Thank you for recommending Fast Holidays for Schengen and US visas!

Rated 5 out of 5 stars

Schengen Visa

I had an amazing experience with them. Jennifer was amazing and really helpful and i would definitely reach them again for my holidays.

3 October 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Jennifer will love hearing this! We look forward to helping you plan your future holidays.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look