holidaycottages.co.uk Reviews 

122,375
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 37,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, sharing that properties are ideally situated close to beautiful coastal beaches, charming local villages, and peaceful countryside retreats. Travelers also love the wonderful facilities provided, often mentioning well-equipped kitchens, spacious rooms, and relaxing hot tubs to enjoy after a long day of exploring. However, some customers also noted occasional issues with cleanliness and property maintenance, mentioning specific instances of dampness, mold, or tired furniture. A few guests felt that certain accommodations required much better general upkeep and a significantly more thorough cleaning process prior to their arrival.

What people talk about most

Location

People report positive experiences with location, describing the settings as peaceful and stunning. Reviewers... See more

Facilities

Users describe positive interactions with facilities, highlighting well-equipped kitchens, hot tubs, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that accommodations are well furnished, clean, and... See more

Holidays

Customers had positive experiences with holidays, sharing that they enjoyed fantastic weeks away and made... See more

Booking process

Clients share positive opinions on the booking process, frequently highlighting how straightforward, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing time at Clysedale Cottage. The location is superb - handy for New Quay and Aberaeron - and the cottage itself is immaculate and well equipped. We had great fun using the swimming poo... See more

Rated 5 out of 5 stars

Stunning property and location! Owners are incredibly welcoming and the property is completed to a high standard throughout, with all the amenities you could ask for. It was really worth every penny,... See more

Rated 5 out of 5 stars

Great apartment - it’s beautiful and really well presented. Large spacious rooms, gorgeous high ceiling. EV car charger was easy to use and wasn’t a problem gaining access. Beadnell is fabul... See more

Rated 5 out of 5 stars

Beautiful lodges with everything you could wish for & in a lovely quiet countryside location. Nice welcome pack for us & our dogs on arrival & the place was spotless & clean. Our hosts were very atte... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

122K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(122,375)

35,869 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great holidays so far!

I've booked with this company on a few occasions. It's simple and the communication is very clear and prompt. I have enjoyed every stay so far.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Best Booking Experience

Dealing with holidaycottages.co.uk was simple and straightforward. The property matched the description on their website, so there were no unwelcome surprises. We would definitely use them again when looking for somewhere to stay on our next annual family & dogs holiday.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely location

Lovely location , ideal base for exploring North Devon , very clean and well equipped , very spacious and comfortable, 10 minute walk into Appledore , plenty to do around the area ie pubs food etc , highly recommend !

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Holiday away with daughter and the dog

My daughter and I had a lovely week at the Stables. So relaxing. Great for our dog too. He loved it in the meadow. We also found it easy to get to other places like Newquay, Fowey and Charlestown to name a few. Jo is so friendly too. We're now looking at when we can go again.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Super easy website to use and find…

Super easy website to use and find accomodation. The range is massive and will suit all needs.

The app is useful but nothing that the website did not provide. I ended up deleting the app in the end.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

The cottage was excellent

The cottage was excellent
I was irritated to pay a £75 booking fee for something I booked on line with out any human connection
I’ve never had to pay £350 damage insurance before
I found this irritating
The property was as described and better

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant helpful customer service

I had originally booked a property in Fowey but this had to be changed last minute. Holiday Cottages were so helpful, very quick to respond and honestly couldn’t do enough for me. We booked another property just further down the road which was all sorted on the same day.
I spoke to people in the office, actual people not an automated message system and that makes all the difference. Website easy to use as is the app.
Great company and thank you for our lovely stay in Fowey.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous cottage.

The cottage was fabulous. Beautifully furnished and equipped in an amazing grounds of the farm. We were warmly welcomed and nothing was too much trouble for Ruth and Michael. We hope to return.

9 August 2026
Unprompted review
Rated 2 out of 5 stars

We had a mixed experience during our…

We had a mixed experience during our stay

Unfortunately, we were quite disappointed with the cottage. It is clearly in need of some TLC and a much-needed facelift, as it feels very tired and worn.

The facilities were very basic, with limited crockery and cups — and only one egg cup. Several light bulbs were out, the sofa was extremely tired, and the oven door was broken.

The dishwasher also still had items inside from the previous guests, which was disappointing on arrival.

The outside space was also neglected and littered, which made it difficult to enjoy what could otherwise have been a lovely area.

We were also surprised and disappointed that there wasn’t even a toilet roll or any milk provided on arrival. These are small touches, but they make a big difference, especially after a long journey.

The cottage has potential, but overall it needs considerable attention, cleaning and investment to bring it up to a comfortable and welcoming .

However, we did notice a few maintenance issues and felt that some areas of the property were a bit tired and could benefit from updating. The cleanliness and general upkeep were not quite at the standard we were expecting, and the outside space also felt like it could use some improvement.

The entrance to the property is also very narrow, and if the neighbouring properties are occupied it can make parking difficult, particularly for larger vehicles. We would advise being mindful of this when booking.

We were also a little disappointed that some basic essentials were not provided on arrival.

In addition, it’s worth noting that there is a relatively steep hill down to the beach, which may not be suitable for less mobile guests.

With some investment in maintenance, cleaning, and a few finishing touches, we believe the cottage could be greatly improved and better reflect its potential.

8 August 2026
Unprompted review
holidaycottages.co.uk logo

Reply from holidaycottages.co.uk

Dear Helen,

Thank you for taking the time to share your feedback.

We're sorry to hear that aspects of the cottage did not meet your expectations and that your experience was a mixed one. We understand your disappointment regarding the property's overall condition, cleanliness, maintenance, and facilities, particularly the issues you encountered with the oven door, light bulbs, sofa, dishwasher, outside space, and the provision of essential items on arrival.

We appreciate your detailed comments regarding the crockery and kitchen equipment, parking arrangements, and access to the beach, as well as your observations about the property's presentation and upkeep. Feedback such as yours is invaluable in helping property owners understand where improvements may be needed to enhance the guest experience.

It's encouraging to hear that you feel the cottage has potential, and we appreciate your constructive suggestions regarding maintenance, cleaning, updating furnishings, and adding those extra touches that can make guests feel more welcome.

We will ensure all of your feedback is passed on to the property owner for their review and consideration. Thank you again for taking the time to provide such detailed comments, and we appreciate you highlighting both the property's strengths and the areas where you feel improvements are needed.

Kind Regards
holidaycottages.co.uk

Rated 5 out of 5 stars

Quick and easy to book with

We have used holiday cottages for many years and it is always really easy to book using their website. When we have had a problem it is really easy to call the office and they are always more than happy and helpful to sort any problems that you have. The information we received when booking was good and then the extra information sent out a couple of weeks before the arrival date is really helpful too. There are a range of lovely properties all over the UK to suit a range of requirements.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing clear view 🎣

This place, holgan farm fisheries is very underrated, it’s spotlessly clean, amazing fishery and has amazing owners, Ian heaps is adorable and so is Margaret b&b, Scott is fabulous in making sure your stay is above & behold amazing, I can not recommend this gorgeous overlooked amazing place more, I have already booked for next year thank you sooo much for the experiences that only a true legend Ian heaps can give you, also got to give fellow anglers appreciation for helping, understanding & giving advice x

8 August 2026
Unprompted review

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