holidaycottages.co.uk Reviews 

121,857
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 37,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, sharing that properties are ideally situated close to beautiful coastal beaches, charming local villages, and peaceful countryside retreats. Travelers also love the wonderful facilities provided, often mentioning well-equipped kitchens, spacious rooms, and relaxing hot tubs to enjoy after a long day of exploring. However, some customers also noted occasional issues with cleanliness and property maintenance, mentioning specific instances of dampness, mold, or tired furniture. A few guests felt that certain accommodations required much better general upkeep and a significantly more thorough cleaning process prior to their arrival.

What people talk about most

Location

People report positive experiences with location, describing the settings as peaceful and stunning. Reviewers... See more

Facilities

Users describe positive interactions with facilities, highlighting well-equipped kitchens, hot tubs, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that accommodations are well furnished, clean, and... See more

Holidays

Customers had positive experiences with holidays, sharing that they enjoyed fantastic weeks away and made... See more

Booking process

Clients share positive opinions on the booking process, frequently highlighting how straightforward, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing time at Clysedale Cottage. The location is superb - handy for New Quay and Aberaeron - and the cottage itself is immaculate and well equipped. We had great fun using the swimming poo... See more

Rated 5 out of 5 stars

Stunning property and location! Owners are incredibly welcoming and the property is completed to a high standard throughout, with all the amenities you could ask for. It was really worth every penny,... See more

Rated 5 out of 5 stars

Great apartment - it’s beautiful and really well presented. Large spacious rooms, gorgeous high ceiling. EV car charger was easy to use and wasn’t a problem gaining access. Beadnell is fabul... See more

Rated 5 out of 5 stars

Beautiful lodges with everything you could wish for & in a lovely quiet countryside location. Nice welcome pack for us & our dogs on arrival & the place was spotless & clean. Our hosts were very atte... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

122K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(121,857)

35,491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delightful Dorset

Very easy company to deal with and easy to contact.
Cottage was in a beautiful location in village. Very handy for pubs and local shops. Handy farm shop just outside village.
Lovely beaches at Studland, Swanage etc.
Comfortable place to stay for mixed generations.
Beautiful part of England for a seaside holiday.

9 August 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful cottage in the heart of Broadstairs

We had a lovely stay, the house has lots of space across four floors and all the rooms feel spacious. The welcome basket was a lovely touch. There's a nice window seat on the 2nd floor that was very cosy to have my morning tea in. There's a big dining room table to eat or play games on on the ground floor. The second sitting room on the lower ground floor gives somewhere to snuggle down and watch TV if staying up after other people go to bed. There are a lot of stairs which can be a little creaky and does cause a bit of back and forth from the kitchen when eating on the ground floor, but as long as you are prepared for this it feels like a nice, quirky aspect of the place, and gives a bit of distance from cooking noise when relaxing in the living room which is nice. The house is well stocked with garden cushions, books, games, a TV on ground and lower ground floor. The induction stove is nice to cook on. The back courtyard is a lovely sun trap. There's also a really nice bath on the top floor. Providing two keys was really helpful. It's incredibly close to the heart of Broadstairs. Conversations with the host were speedy and helpful.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Delightful Suffolk Rural Idyl

I was never able to log in to the app, but despite that, all the information I needed was received by email, and the booking, payment and enquiry service all worked faultlessly. The property we chose proved to be exactly as described, and our hosts were excellent. It was a great choice for our 40th Wedding Anniversary.

14 August 2026
Unprompted review
Rated 3 out of 5 stars

The place us lovely but small needs…

The place us lovely but small needs hand rail on stairs both side , larger towel in bath room new toilet brush , the drive way is very narrow so care is needed also can only have one car other parking is 2miles away which is not good

7 August 2026
Unprompted review
Rated 4 out of 5 stars

Holidays cottages were helpful in…

Holidays cottages were helpful in booking this trip although it was a second choice. Unfortunately the site allowed us to book and pay for another property which wasn’t available and then took a week to refund which was costly and could’ve meant we couldn’t afford an alternative

7 August 2026
Unprompted review
Rated 5 out of 5 stars

We had a lovely two week stay in Bon…

We had a lovely two week stay in Bon Amis with children and Grandchildren. The house is very well equipped with a lot of thought being put into all that you would need.
The outside area has plenty of room for lounging or BBQs and eating outside.
The location is perfect being a 10 min walk to either the town or the beach.
Parking on the street was no problem.
We all had a great time.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great holiday experience

The property was exactly as advertised.
Really nice company to deal with, used holiday cottages before, its our go to company as we have dogs.
Easy booking process, you can always get hold of someone if need.

7 August 2026
Unprompted review
Rated 3 out of 5 stars

Not what we expected

I stay regularly in Croyde and have done for many years in a variety of different houses. This is the first time I have used this particular company or paid so much for a house (children have turned into adults meant having to book larger house as well).
The house we stayed in looked suitable in the photos, enough room and great location. Reality was a house which was very tired, neglected and generally suffering from poor maintenance and upkeep. The garden was overgrown with brambles, the outside furniture dated, old and not suitable for purpose, seating cushions covered in thick black mould.
Interior of house was tired, creaks and squeaks, cracks, windows that wouldn’t open or close so felt house wasn’t secure when we left it (the house probably dates from the 1960s).
Information in the house was from a different holiday cottage provider so therefore not relevant to the company that we booked through, with out of date information generally.
Generally felt that company is happy to charge a high rate for a weeks stay in school holidays especially because it’s Croyde, and obviously only mugs like us would pay it. More fool us.
However, we won’t do it again and will stick to more trusted holiday cottage providers in Croyde than this company.
None of the issues in this house are new, and looking at the reviews in more detail I not that they have been noted several times over the last couple of years. So basically you get the impression that no one really cares, they just want your money. So spend it wisely.

15 August 2026
Unprompted review
Rated 3 out of 5 stars

The apartment was not very clean

The apartment was not very clean, the laminate floor was filthy, long dark hairs in bathroom and lounge. Not enough storage for clothes. Toilet roll holder broken ,just screws left in the wall. We were disappointed as we had previously stayed in Lillian's View in the same apartment block and that was spotless.

10 August 2026
Unprompted review

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