We had an amazing time at Clysedale Cottage. The location is superb - handy for New Quay and Aberaeron - and the cottage itself is immaculate and well equipped. We had great fun using the swimming poo... See more
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About holidaycottages.co.uk
Written by the company
It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.
holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.
Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.
As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.
Contact info
Travel Chapter House, EX39 4DF, Bideford, United Kingdom
- 01237 459888
- bookings@holidaycottages.co.uk
- holidaycottages.co.uk
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Replied to 79% of negative reviews
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Stunning location!
Stunning location!
Fantastic heated pool and hot tub!
Great local Country pub, 0.5 miles away!
Informative and easy to use website and app
An informative and easy to navigate website and app made selecting and booking cottages simple.
Convenient location and well equipped…
Convenient location and well equipped house very nicely kept
Pebble House had everything we needed…
Pebble House had everything we needed for our stay.
Delightful Dorset
Very easy company to deal with and easy to contact.
Cottage was in a beautiful location in village. Very handy for pubs and local shops. Handy farm shop just outside village.
Lovely beaches at Studland, Swanage etc.
Comfortable place to stay for mixed generations.
Beautiful part of England for a seaside holiday.
Beautiful cottage in the heart of Broadstairs
We had a lovely stay, the house has lots of space across four floors and all the rooms feel spacious. The welcome basket was a lovely touch. There's a nice window seat on the 2nd floor that was very cosy to have my morning tea in. There's a big dining room table to eat or play games on on the ground floor. The second sitting room on the lower ground floor gives somewhere to snuggle down and watch TV if staying up after other people go to bed. There are a lot of stairs which can be a little creaky and does cause a bit of back and forth from the kitchen when eating on the ground floor, but as long as you are prepared for this it feels like a nice, quirky aspect of the place, and gives a bit of distance from cooking noise when relaxing in the living room which is nice. The house is well stocked with garden cushions, books, games, a TV on ground and lower ground floor. The induction stove is nice to cook on. The back courtyard is a lovely sun trap. There's also a really nice bath on the top floor. Providing two keys was really helpful. It's incredibly close to the heart of Broadstairs. Conversations with the host were speedy and helpful.
Delightful Suffolk Rural Idyl
I was never able to log in to the app, but despite that, all the information I needed was received by email, and the booking, payment and enquiry service all worked faultlessly. The property we chose proved to be exactly as described, and our hosts were excellent. It was a great choice for our 40th Wedding Anniversary.
Peaceful rural cottage
Lovely peaceful cottage in a rural location. Great base from which to explore the area.
Great just to get away from it all!
Lovely property in a secluded area.
Always available for any queries and…
Always available for any queries and efficient
The place us lovely but small needs…
The place us lovely but small needs hand rail on stairs both side , larger towel in bath room new toilet brush , the drive way is very narrow so care is needed also can only have one car other parking is 2miles away which is not good
Holidays cottages were helpful in…
Holidays cottages were helpful in booking this trip although it was a second choice. Unfortunately the site allowed us to book and pay for another property which wasn’t available and then took a week to refund which was costly and could’ve meant we couldn’t afford an alternative
We had a lovely two week stay in Bon…
We had a lovely two week stay in Bon Amis with children and Grandchildren. The house is very well equipped with a lot of thought being put into all that you would need.
The outside area has plenty of room for lounging or BBQs and eating outside.
The location is perfect being a 10 min walk to either the town or the beach.
Parking on the street was no problem.
We all had a great time.
Lovely location.
Lovely location, dirty hot tub with algae...not a private location due to public footpath, not dog friendly.
Great holiday experience
The property was exactly as advertised.
Really nice company to deal with, used holiday cottages before, its our go to company as we have dogs.
Easy booking process, you can always get hold of someone if need.
Not what we expected
I stay regularly in Croyde and have done for many years in a variety of different houses. This is the first time I have used this particular company or paid so much for a house (children have turned into adults meant having to book larger house as well).
The house we stayed in looked suitable in the photos, enough room and great location. Reality was a house which was very tired, neglected and generally suffering from poor maintenance and upkeep. The garden was overgrown with brambles, the outside furniture dated, old and not suitable for purpose, seating cushions covered in thick black mould.
Interior of house was tired, creaks and squeaks, cracks, windows that wouldn’t open or close so felt house wasn’t secure when we left it (the house probably dates from the 1960s).
Information in the house was from a different holiday cottage provider so therefore not relevant to the company that we booked through, with out of date information generally.
Generally felt that company is happy to charge a high rate for a weeks stay in school holidays especially because it’s Croyde, and obviously only mugs like us would pay it. More fool us.
However, we won’t do it again and will stick to more trusted holiday cottage providers in Croyde than this company.
None of the issues in this house are new, and looking at the reviews in more detail I not that they have been noted several times over the last couple of years. So basically you get the impression that no one really cares, they just want your money. So spend it wisely.
Great properties and locations
Great properties and locations
Easy website to use and communication is brilliant
The apartment was not very clean
The apartment was not very clean, the laminate floor was filthy, long dark hairs in bathroom and lounge. Not enough storage for clothes. Toilet roll holder broken ,just screws left in the wall. We were disappointed as we had previously stayed in Lillian's View in the same apartment block and that was spotless.
Lovely location
Lovely location, long summer evenings were spent in the garden, enjoying the views.
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