It is very easy for us traders to criticise a prop firm or a broker when situations are not satisfactory. I want to give kudos to Hola Prime for their excellent trading conditions. It is very frustrat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy platform to use, straightforward rules, definitely great prices compared to other prop firms. So far so good, looking for my 1st payout! EDIT: I got the payout literally 20 minutes after w... See more
Company replied
I purchased a new challenge and selected the wrong trading platform. I didn't notice until preparing for trading 2 days later. I contacted support and talked to Manoj, who very quickly was able to sor... See more
Company replied
Challenge Phase: Rules are straightforward, good trading conditions, PH1 to PH2 transition is almost instant, PH2 to Funded takes less than half working day. Funded/Payout Phase: Rules are... See more
Company replied
Company details
About Hola Prime
Written by the company
Contact info
L1, Shaw House, 201 Wan Po Road, Tseung Kwan O, Hong Kong
- +1 929 448 0097
- contactus@holaprime.com
- holaprime.com
Limited-Time: Up to 40% OFF
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trading futures here is a tough one
Trading futures here is a tough one, they clearly just making up the rules as they go. They terminated my funded account twice over a ridiculous one percent risk rule. Limiting futures risk like that is wild. I'm just going to focus on my Capitize crypto funds instead of wasting time on a broker that doesn't understand futures. They won't even reply to my emails.
26 May 2026
Unprompted review
Reply from Hola Prime
Dear Paul,
Thank you for sharing your feedback.
After carefully reviewing our records, we are unable to locate any account or trading activity registered under your name or associated details with Hola Prime. Additionally, we have not received any support tickets or prior communication from you through our official channels.
All client concerns submitted through our support system are reviewed thoroughly and handled in a transparent manner. We take allegations of this nature very seriously and are fully committed to maintaining a fair and professional trading environment.
If you are a registered Hola Prime client or believe this review was posted mistakenly, contact us at contactus@holaprime.com for better assistance.
Kind regards,
The Hola Prime Team
Team,
Team,
I am writing to formally request an immediate review of my accounts 89009 and 88810.
Both accounts were closed/locked despite not reaching the maximum daily loss limit. After carefully reviewing my trading activity, I strongly believe there may have been a mistake or misunderstanding in how these accounts were handled.
I am extremely dissatisfied and disappointed with the way these accounts were processed. I have followed the rules carefully and monitored my risk limits, yet both accounts were disabled before even reaching the allowed daily loss threshold. This situation feels unfair and lacks transparency.
I respectfully request your team to conduct a full and detailed review of both accounts, including all trading history, equity fluctuations, and daily loss calculations, to clarify exactly why these accounts were locked.
If this matter is not properly reviewed and resolved, I will have no choice but to publicly share my experience and provide feedback on your main platform regarding how my accounts were handled.
I sincerely hope your team can resolve this fairly and professionally. Please review both accounts again and provide a clear explanation as soon as possible.
Account Numbers:
- 89009
- 88810
Kind regards,
thynhinhunhithynhinhunh
26 May 2026
Unprompted review
Reply from Hola Prime
Dear Thi,
Thank you for reaching out and sharing your concerns regarding accounts 89009 and 88810. We understand your disappointment and appreciate the opportunity to clarify the situation.
Please note that at Hola Prime, all account evaluations and breaches are handled strictly in accordance with the predefined trading rules to ensure fairness and transparency for all traders.
Following a review of both accounts, we would like to inform you that the breach was triggered due to the Daily Loss Limit rule. As per the trading rules applicable to your account type, the Daily Loss Limit allows a maximum loss of 5% of the previous day’s closing balance for both Challenge and Hola Prime accounts.
The calculation methodology and complete explanation of this rule are clearly mentioned on our website under the Trading Rules section for full transparency.
We understand that this may be frustrating; however, after reviewing the trading activity and account metrics, the breach status on both accounts was found to be correctly applied as per the established rules.
Additionally, our team attempted to reach you via call to discuss the matter and provide clarification; however, we were unable to connect. We have also shared a detailed explanation of the breach calculation and account review for your reference.
We remain committed to maintaining a transparent trading environment and are always available to assist with any clarification regarding the rules or account activity.
Kind Regards,
Team Hola Prime
Nice support from Manoj
Nice support from Manoj. my issue is solved in few minutes. Thank you!
26 May 2026
Unprompted review
Reply from Hola Prime
Dear Thanh,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our customer support has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
I come from Vietnam, and this is my real personal experience with the company.
I come from Vietnam, and I have been experiencing this company for nearly 1 month. I recently had an interview with the prop firm Hola Prime when receiving my first payout, and they sent the payment within 1 hour after the interview ended. They truly kept their promise of processing payouts within 1 hour after a withdrawal request.
I sincerely thank this company for creating opportunities for independent traders like me. I also want to thank the support team and the interviewer who helped me throughout my experience with this company.
If any traders are reading my review, I highly recommend this company if you are looking for a prop firm to trade with. In my opinion, this company is highly trustworthy overall, and the people working here are excellent. If you want a new, transparent, and professional trading experience, this is definitely a company worth choosing.
Thank you so much , Hola Prime!!
26 May 2026
Unprompted review
Reply from Hola Prime
Dear Luu,
Thank you for your incredible feedback and recommendation! We’re delighted to hear that your experience with our customer support and quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Professional Support team with quick…
Professional Support team with quick resolutions
Guy called Manoj, the expert in providing brief details
26 May 2026
Unprompted review
Reply from Hola Prime
Dear Omkar,
Thank you for your incredible feedback and recommendation! We’re delighted to hear that your experience with our customer support has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Hola Fund is a great experience for all…
Hola Fund is a great experience for all traders. I have joined and been trading with this fund, and I find it very professional, especially with the very fast withdrawal process.
26 May 2026
Unprompted review
Reply from Hola Prime
Dear Vutiendung,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
For now I'm in phase 2 not funded yet
For now I'm in phase 2 not funded yet, for now I gave 5 stars for the smooth challenge processes not because I got payout since I'm in phase 2 now. I will edit this rate once I got payout or not and give you my honest opinion. I'm still a bit hesitant with this propfirm but Let see what will happen if they are legit.
22 May 2026
Reply from Hola Prime
Dear Wolfgang Russel,
Thank you for your feedback! We’re glad to hear that your overall experience has been positive.
We wish you continued success in your trading journey!
Warm Regards,
The Hola Prime Team
I think Hola Prime is truly amazing
I think Hola Prime is truly amazing. It gives hope to traders like me. Your support team is very helpful.
1 April 2026
Unprompted review
Reply from Hola Prime
Dear Nguyen,
Thank you for your feedback! We’re glad to hear that your overall experience has been positive.
We truly appreciate your support and wish you continued success in your trading journey!
Warm Regards,
The Hola Prime Team
Hola prime is the best prop firm out…
Hola prime is the best prop firm out there. Their whatsapp contact is not artificial intelligence which is rate these days. These guys mean business. Henry helped me alot and im 101% satisfied
25 May 2026
Unprompted review
Reply from Hola Prime
Dear Hamid,
Thank you for your incredible feedback! We’re delighted to hear that your overall experience has been outstanding and that our support made a positive impact.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Reply from Hola Prime
Dear Shamsudeen,
Thank you for your feedback! We’re glad to hear that your overall experience has been positive.
We truly appreciate your support and wish you continued success in your trading journey!
Warm Regards,
The Hola Prime Team
I just bought a Future Direct Account…
I just bought a Future Direct Account of 100k, so far excellent
25 May 2026
Reply from Hola Prime
Dear Jose,
Thank you for your feedback! We’re glad to hear that your overall experience has been positive.
We truly appreciate your support and wish you continued success in your trading journey!
Warm Regards,
The Hola Prime Team
Top notch customer service
Top notch customer service. Manuj one of the best every question got an answer.
25 May 2026
Unprompted review
Reply from Hola Prime
Dear Angel,
Thank you for your incredible feedback! We’re delighted to hear that your experience has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Manoj Solves Problems.
I purchased a new challenge and selected the wrong trading platform. I didn't notice until preparing for trading 2 days later. I contacted support and talked to Manoj, who very quickly was able to sort out the problem and get my assessment switched to the right platform. That saved me from learning a new platform, which would have made my assessment much more difficult. Totally successful support conversation! Manoj made Hola Prime look good today.
25 May 2026
Unprompted review
Reply from Hola Prime
Dear Devon,
Thank you for your incredible feedback! We’re delighted to hear that your experience with has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
you may check easily my trade hola…
you may check easily my trade hola prime very wonderfull platform
24 May 2026
Reply from Hola Prime
Dear Nazim,
Thank you for your incredible feedback! We’re delighted to hear that your experience has been great!
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Support team is good
Support team is good. They resolved my problems quickly.communicayion is polite
22 May 2026
Reply from Hola Prime
Dear Kavinda,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Reply from Hola Prime
Dear Ahmad,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
What I love about Holaprime
I love the trading condition on Holaprime, the spread and execution speed.
25 May 2026
Reply from Hola Prime
Dear Abel,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
This is the best prop firm I’ve ever…
This is the best prop firm I’ve ever encountered so far…am just short of words…these guys are doing the best job for all traders.
24 May 2026
Reply from Hola Prime
Dear Oluwanifemi,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Passed their first phase and arrival of…
Passed their first phase and arrival of second phase so swift. Hope I can pass this last challenge.
22 May 2026
Reply from Hola Prime
Dear Ferdinand,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
Reply from Hola Prime
Dear ldkhanh,
Thank you for your incredible feedback! We’re delighted to hear that your experience with our quick payouts has been outstanding.
We wish you continued success ahead!
Warm Regards,
The Hola Prime Team
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