Really simple and straightforward booking, delivery and collection process. We booked a Mega Bag to take the waste from our bathroom refurbishment. It easily swallowed up our old bath, shower door an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... See more
Company replied
I have used several midi hippobags in the past. This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1)... See more
Company replied
Never had an issue. The initial purchase and then collection of the bag is usually seamless. They don't give you an exact date, but they've generally arrived earlier than expected. The bag work... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy to order and to collection
Easy to order and to collection. Definitely recommend it.Thanks
24 July 2026
Reply from HIPPO
Thank you for the great review :)
Great system
The system is easy to use. It’s great having the bag for up to six months. I used mine for garden waste and rubble, therefore, because it is a bag and not a metal skip I had to do a bit of planning to ensure the weight balance was right. I would definitely use them again.
20 July 2026
Reply from HIPPO
Hello,
Thanks for the review! Glad you found the process easy to use.
The six-month collection window is handy, especially for jobs like garden clearances where you don't always get everything done in one go. And you're absolutely right, a bit of planning with heavier materials goes a long way!
Thanks for choosing HIPPO, and we'd be happy to help again next time.
Team HIPPO
it was picked up promptly with no fuss…
it was picked up promptly with no fuss
Very pleased
28 July 2026
Reply from HIPPO
Hello,
Thanks for the review! No fuss, picked up when expected, and one less thing to worry about. 😊
Really glad everything went smoothly. Thanks for choosing HIPPO.
Team HIPPO
Reply from HIPPO
Hi,
Thank you for your fantastic review!
We're delighted to hear that you were pleased with our prompt response and smooth collection service. Providing a quick and hassle-free experience is exactly what we strive for.
We really appreciate your kind feedback and look forward to helping you again with your next project.
Team HIPPO
Reply from HIPPO
Hi,
Thank you for your great review!
We're delighted to hear that you found our service easy to organise and had a positive experience. Providing a simple and hassle-free service is exactly what we aim for.
We really appreciate your feedback and look forward to helping you again with your next project.
Team HIPPO
Reply from HIPPO
Hi,
Thank you so much for your wonderful review!
We're delighted to hear you've had another perfect experience with us. Knowing you continue to receive absolutely brilliant service means a great deal to the team.
We really appreciate your continued support and look forward to helping you again with your next project.
Team HIPPO
Bag was collected day after booking…
Bag was collected day after booking collection ( very timely)
Collection was quiet and quick, didn't even hear it go.
Very efficient
21 July 2026
Reply from HIPPO
Hi,
Thank you for your wonderful review!
We're delighted to hear that your HIPPO bag was collected the day after you booked it and that the collection was completed so quickly and quietly. It's great to know you found our service efficient and timely.
We really appreciate your kind feedback and look forward to helping you again with your next project.
Team HIPPO
Did exactly as written and collection…
Did exactly as written and collection made without any need for me to be involved which was great.
27 July 2026
Reply from HIPPO
Hi,
Thank you for your fantastic review!
We're delighted to hear that everything happened just as promised and that your collection was completed without you needing to be involved. Providing a simple, reliable, and hassle-free service is exactly what we aim for.
We really appreciate your kind feedback and look forward to helping you again with your next project.
Team HIPPO
Reply from HIPPO
Hi,
Thank you for your lovely review!
We're delighted to hear that your HIPPO bag was delivered and collected promptly. Providing a reliable and efficient service is what we strive for, so it's wonderful to know we met your expectations.
We really appreciate your feedback and look forward to helping you again with your next project.
Kind regards,
Team HIPPO
Reply from HIPPO
Hi,
Thank you for your great review!
We're delighted to hear you had a positive experience with our service. Your kind feedback is greatly appreciated and will be shared with the team.
Thank you for choosing HIPPO, and we look forward to helping you again with your next project.
Team HIPPO
Spot on delivery very helpful on the…
Spot on delivery very helpful on the price and helpful on the phone pick up was on time no fuss would use hippo again
27 July 2026
Reply from HIPPO
Hi,
Thank you for your fantastic review!
We're delighted to hear that you found our delivery service spot on and that our team was helpful both over the phone and with providing good value. It's also great to know your collection was completed on time and without any fuss.
We really appreciate your kind feedback and are thrilled to hear you'll be using HIPPO again.
Team HIPPO
A great alternative to getting a skip
A great alternative to getting a skip. I got the bag from Screwfix on a Saturday morning, filled the bag that day and ordered the collection. Collection came Monday morning, friendly and helpful driver. Much quicker turnaround than a skip.
27 July 2026
Reply from HIPPO
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that you found the HIPPO bag to be a great alternative to hiring a skip. It's great to know you were able to purchase your bag, fill it the same day, and have it collected so quickly on Monday.
We're also pleased to hear that our driver was friendly and helpful. Your kind feedback means a great deal to the team.
Thank you for your support, and we look forward to helping you with your next project!
Team HIPPO
I can fill the hippo bag at my own…
I can fill the hippo bag at my own pace, which makes such a difference. Always an efficient service.
27 July 2026
Reply from HIPPO
Hi,
Thank you for your wonderful review!
We're delighted to hear that being able to fill your HIPPO bag at your own pace makes such a difference for your projects. It's also great to know you've consistently experienced our efficient service.
We really appreciate your continued support and look forward to helping you again with your next project.
Team HIPPO
Really good first time experience with…
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted access than would be ideal. Will definitely use again and would recommend. Very convenient.
28 July 2026
Unprompted review
Reply from HIPPO
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that your first experience with HIPPO was such a positive one. It's great to know you found the whole process convenient, from purchasing your bag locally and booking your collection online to the smooth collection itself.
We're especially pleased that our driver was able to complete the collection despite the restricted access. Thank you for your recommendation—we're thrilled to hear you'll be using HIPPO again.
We look forward to helping you with your next project!
Team HIPPO
Helpful and efficient
20 July 2026
Reply from HIPPO
Hi,
Thank you for your lovely review!
We're delighted to hear that you found our service helpful and efficient. Your kind feedback means a great deal to the team.
We really appreciate your support and look forward to helping you again with your next project.
Team HIPPO
Great company to deal with
Great company to deal with. Easy to speak to staff and they are really helpful. Ordered a mega bag and received it the next day. Once filled I booked my delivery online and today they arrived to collect the bag. Such an easy transaction. Will definitely use again.
27 July 2026
Unprompted review
Reply from HIPPO
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you found our team helpful and easy to deal with. It's great to know your Mega Bag arrived the very next day and that booking your collection online was quick and straightforward.
We're so pleased the whole process was easy from start to finish, and it's fantastic to hear you'll be using HIPPO again.
Thank you for your support, and we look forward to helping you with your next project!
Team HIPPO
Reply from HIPPO
Thank you for the great review :)
Easier and cheaper than a skip
The bag arrived quickly with good instructions. It was collected in two working days from request. Cheaper than a skip and easier to position. Very easy process all online
21 July 2026
Reply from HIPPO
Hello
Thanks for the review! Glad everything went smoothly from delivery through to collection.
Team HIPPO
Excellent Service
Easy to order, arrived within 48 hours, collected within 24 of the request. Excellent service.
21 July 2026
Reply from HIPPO
Hello,
Thank you for the 5 star review :)
Team HIPPO
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