Hilton Macarons Reviews 

818
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the amazing quality and delicious taste of the macarons, often describing them as exceptional and the best they've ever tasted. The ordering process is noted as easy and efficient, with many appreciating the reliable and prompt delivery. Products arrive well-packaged and in excellent condition, making them perfect gifts. However, some customers also noted specific flavor combinations were not always to their taste or found certain macarons to be overly sweet or baked differently. A few other people also felt that there were occasional issues with delivery, such as items not being received or packaging being damaged upon arrival.

What people talk about most

Product

Consumers find the product to be delightful, often praising the macarons as excellent gifts that are... See more

Quality

People report positive experiences with quality, consistently praising the macarons as amazing, delicious,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising timely and quick deliveries,... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and straightforward to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely company to deal with. I made a mistake with the delivery address and had to change it. I was able to call and speak to a human being! Jane and Shelley provided great customer service and prompt... See more

Rated 5 out of 5 stars

I bought rainbow and cheeseboard macarons. Both arrived in excellent condition despite the heatwave. We enjoyed all the flavours in the rainbow box very much. The cheeseboard ones were not so much... See more

Rated 5 out of 5 stars

Bought for my wife’s birthday as she is Ceoliac these are a reliable and delicious treat. She loves them and reluctantly shares!!! I ordered in advance and were delivered precisely on day selected.

Rated 5 out of 5 stars

Ordering is very easy but more importantly the Macrons are amazing. These are now my go to gift to send for any celebration or condolence. Very well packaged and put a smile on the face of the r... See more


Company details

  1. Patisserie
  2. Bakery

Written by the company

Award winning macarons, all natural ingredients, hand-made in Suffolk. All our macarons are gluten-free, vegetarian and alcohol free. Next day courier delivery free on all orders. Discover all our flavours and more at our site.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

818 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(818)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Delight

Fantastically helpful service from great people - the gift of macarons brought such delight!

16 June 2024
Rated 5 out of 5 stars

Delicious

Brilliant service, friendly people sent macarons to both my children and their families in different parts of the country they both thought they were delicious and every one of the macarons were eaten in one sitting

14 May 2024
Rated 5 out of 5 stars

amazing

amazing! has such good service, clean and such nice packaging that came with a very kind card , thanking me. thank you and i hope it always goes well :)

3 May 2024
Rated 5 out of 5 stars

Delicious macarons - wonderful present to receive and delightful to give

Absolutely delicious macarons. Straightforward to order online despite living in Framlingham so could have popped in but then I would have bought them for myself too which is not helpful when on a diet! They macarons themselves are simply heavenly and the present was well received although they were delivered on a hot day and not left in the shade but they still remained perfect. These really are a treat so when stuck for what to give someone who needs nothing, this is an lovely idea.

30 April 2024
Rated 5 out of 5 stars

Ordered on Sunday and received in…

Ordered on Sunday and received in perfect condition on Tuesday, bought a classic tray of 30 as a gift for work and everyone loved them, hand written card was a nice treat and appreciated as well, would recommend to anyone considering.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Ordered as a gift

Ordered as a gift, were extremely well received and I was told that they were delicious. Easy to order and arrived promptly.

9 April 2024
Rated 5 out of 5 stars

Amazing Macaroons

Easy online ordering, so many flavours to choose from, delivered next day, packaged beautifully. Tasted amazing ... the salted caramel are the best I have ever tasted.

2 April 2024
Rated 5 out of 5 stars

Always delicious and always delivered exactly on time

We had a tower of Hiltons macaron for our wedding in December which was absolutely delicious and the team were a dream to work with, nothing was too much trouble, no question went unanswered. So as Easter rolled around I thought I’d buy my husband some more macarons instead of an Easter egg. Completely delicious box of 18- 6 flavours, some traditional, some unusual (like pecan and cinnamon) but all to die for.

28 March 2024
Hilton Macarons logo

Reply from Hilton Macarons

Very glad to hear you enjoyed our products again!

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. One little issue was identifying which flavour the macarons were with sone colours were a bit difficult to identify. Quick service. Gréât packaging. Lovely macarons!!

13 March 2024
Hilton Macarons logo

Reply from Hilton Macarons

Hi,
Glad to hear you enjoyed the macarons!
If you are ever unsure abput anything please feel free to contact us and we will be more than happy to help.

(I often pick up a Salted caramel instead of an orange chocolate but it is always a pleasant surprise...)

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