Was looking for an approved used Toyota car and came across Toyota Hills of Woodford. Was served primarily by Usman. From searching for the car, arranging for test drive, and collection, Usman has bee... See more
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536-564 High Road, IG8 0PR, Woodford Green, United Kingdom
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Typically replies within 1 week
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I recently traded-in my Toyota C-HR car for an approved used car at Hills of Woodford Toyota Dealership. The Customer Consultant Mr. Mark Graham handled my enquiry with professionalism and efficiency. Mark was able to quote me the trade-in price and suggested another C-HR approved used car for my consideration. Mark knew very well the functionality and features of the product he suggested. When I requested for a financial package to buy the suggested vehicle, Mark offered several options for me to choose and the financial package was arranged and finalised on the following working-day. Mark also introduced me to a series of optional products like Servicing Package, Minor Body Production Scheme, etc. with clear explanation of thier details, benefits and additional costs.
My whole experience with Mark is of high quality, value for money and effective. I got my approved new car within a week and the vehicle I collected was well prepared and the transaction was completed very efficiently. Mark did call me the day after I collected my new car and gave me adequate advice on caring/protecting it.
I would like very much to recommend Mark to future customers as I have enjoyed the benefits of good customer service from Mark.

Reply from Hills of Woodford Toyota
Great experience with Sufi ,he is very friendly and experienced. Our experience is best from start to end . Thank you so much Sufi for great service.👏👍

Reply from Hills of Woodford Toyota
The service at Hills of Woodford Toyota is excellent. The salesman, Sufi, helped me find the right car, arranged the insurance and tax, and even taught me how to drive an automatic during the test drive. He also kindly accompanied me when I drove the car home, as I’m not yet used to driving an automatic.

Reply from Hills of Woodford Toyota
I booked my MOT and service for 17/04. While the overall service was good, I’m still waiting for a price estimate regarding some scratches on my car. Unfortunately, no one has contacted me about this yet.

Reply from Hills of Woodford Toyota
Customer service and staff is amazing, I was served by Claire and her service was above expectation

Reply from Hills of Woodford Toyota
Great service by sufi and team hill of woodford toyota.i really liked all

Reply from Hills of Woodford Toyota
I wanted to take a moment to share my recent experience at Toyota Hills and express my sincere apprehension for the outstanding service I received.During my visit,.l was assisted by Claire Danning, who truly impressed me with their professionalism and attentive approach. From the moment I arrived.Claire went above and beyond to ensure my questions are answered, and that I felt comfortable through out the entire process. Their knowledge and friendly demeanor made a significant difference. It's always a pleasure encountering such dedication and care and it certainly made my visit a memorable one.

Reply from Hills of Woodford Toyota
All Staff were absolutely amazing. Very tentative, welcoming and very knowledgeable. I love getting my car serviced here !
Drop off - in and out in a few minutes
👏🏾👏🏾👏🏾
Thank you Hills of Woodford Staff 🤩

Reply from Hills of Woodford Toyota
Full 40k service carried out.
Charged for screen-wash, none added, the next day I had to add 1L of water and the liquid was clear and not blue, this is the colour of the Toyota screen-wash.
The tech said that they tyre tread depth on the fronts were uneven and needed a wheel alignment. Checked with my depth gauge and the depths across the full tyre width were well in excess of their numbers and not as uneven as they suggested.
They had the car the whole day so no real excuses for rushing things and missing items.

Reply from Hills of Woodford Toyota
I had an excellent experience with my recent full service. Claire from the servicing department was particularly helpful and ensured everything was handled smoothly and professionally. I purchased my CH-R from Hills of Woodford and returned there for servicing about a week ago. The entire team demonstrated a high level of professionalism and expertise throughout. I would highly recommend their services.

Reply from Hills of Woodford Toyota
Claire was very helpful she did update me about the service while car was there

Reply from Hills of Woodford Toyota
We had a very positive experience with this car dealership, particularly with Mr. Sufi Sarwar, who assisted us throughout the process.
Mr Sufi Sarwar was professional, genuine, and extremely helpful in ensuring we found and secured the right vehicle.
Overall, I would highly recommend this dealership. Mr. Sufi Sarwar is an outstanding member of their team and a real asset to the business.

Reply from Hills of Woodford Toyota

Reply from Hills of Woodford Toyota
Was looking for an approved used Toyota car and came across Toyota Hills of Woodford. Was served primarily by Usman. From searching for the car, arranging for test drive, and collection, Usman has been very attentive, patient and helpful. Other staff who work there are also friendly. Thank you for your service. I would highly recommend Toyota Hills of Woodford.

Reply from Hills of Woodford Toyota
Everything was first class. Sorry for delay didn,t realise your email was in junk folder

Reply from Hills of Woodford Toyota
Ive just purchased another car from Clayton kettley at Hill of Woodford. I couldn’t recommend him enough . So efficient & friendly . I wouldn’t go anywhere else

Reply from Hills of Woodford Toyota
Yet again, my car’s annual service was superbly handled from my arrival to collecting the car. Warmly welcomed and kept up to date with progress. Special mention of Claire who expertly coordinated matters from start to finish.

Reply from Hills of Woodford Toyota
Car in for service. Found drop off and pickup ran very smoothly through Claire, who assisted me.

Reply from Hills of Woodford Toyota
I am very happy with the service. Claire is welcoming and friendly and explains everything clearly.

Reply from Hills of Woodford Toyota
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