Hillarys Ireland Reviews 

5,084
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expert advice, making the selection and installation process smooth. People are delighted with the excellent service, quick installation, and the high quality of the blinds and curtains, which often exceed expectations. However, some customers also noted dissatisfaction with customer support, citing long wait times, lack of communication, and issues with receiving callbacks or resolutions for problems. While some people experienced product-related concerns, such as blinds not fitting measurements or appearing cheap, these instances were less frequent.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness, professionalism, and... See more

Product

Clients share positive opinions on product, with many reviewers delighted with the quality and appearance of... See more

Quality

Reviewers express satisfaction with the quality of the blinds, often describing them as amazing, excellent,... See more

Customer service

People report positive experiences with customer service, highlighting helpful and polite advisors who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whisper315383 I cannot say enough about this gentleman from Hillarys blinds. He was super friendly and professional, really took care of us from beginning to end and the blinds are beautiful, and exc... See more

Company replied

Rated 5 out of 5 stars

Colin your installer has the perfect approach, after supplying you with the options is patient and allows you time to make the right decision. No annoying pushy salesman stuff. Then a clean no hassl... See more

Company replied

Rated 5 out of 5 stars

From start to finish the whole process was excellent. Our man Ger is a gentleman, friendly and very professional throughout. He is very knowledgeable and his recommendations were perfect for our hom... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Hillarys blinds. Our advisor Trellis (315425) was extremely helpful throughout the entire process from selecting our blinds to fitting them. He made everything easy... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Interior Designer

About Hillarys Ireland

Written by the company

Hillarys - Your friendly window dressing experts in Ireland

At Hillarys, we've been helping homeowners across Ireland create beautiful spaces for over 35 years. Choosing the perfect window treatments can feel daunting, but with our friendly local advisors taking care of everything from measuring to fitting, you’ll be in safe hands every step of the way.

Crafted with care

Each one of our products is meticulously crafted by our skilled manufacturing team, and undergoes rigorous testing to make sure it meets the demands of everyday Irish homes. We only offer the best-performing styles, so you can be confident your window treatments will be both beautiful and durable.

Local knowledge, personalised service

Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Stress-free

From precise measuring to a flawless fit, we’ll take care of everything. Your advisor will even tidy up and leave your home just as they found it. So let us handle the details, and you enjoy the results.

Hillarys - For the window wise

Written by the company

Hillarys - Your friendly window dressing experts in Ireland
Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Guarantees & Aftercare

Product Guarantees

At Hillarys, we take immense pride in the quality and craftsmanship of our made-to-measure blinds, curtains and shutters, taking the greatest care to make sure they look and fit exactly as they should.

We want you to be absolutely delighted with your new window dressings, so we offer a comprehensive warranty that starts the moment your products are fitted.

It's our promise that you're investing in top-quality products made to the highest standards. Any faulty goods will be repaired or replaced free of charge under this warranty.

In addition to the standard 12-month warranty, we offer a five-year peace of mind guarantee. This extended care plan starts from the day your window dressings are installed until the fifth anniversary of your fitting date.

For a small call-out fee, we'll repair or replace any faulty shutters or conservatory blinds completely free of charge.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,084)

1,523 reviews in the last 12 months

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Rated 5 out of 5 stars

Great engagement and design advise with…

Great engagement and design advise with local contacts, installation scheduled at suitable time, quick and clean.

6 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi
Richard

We're happy to hear you received great engagement and design advice. It's wonderful that the installation was scheduled at a suitable time and was quick and clean. Thank you for your feedback.

Kind Regards
Karen

Rated 3 out of 5 stars

Not really as expected

I really liked service with initial measurements communication and very quick instalation. What i do not like this time is the fact that roman blinds I got look cheap. The way they are done and uneven cut makes it look like discount online store not high quality made to order blinds.

30 June 2026
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Reply from Hillarys Ireland

Hi Alicja

We appreciate your feedback regarding the appearance of your Roman blinds. We're concerned to hear they didn't meet your expectations for quality and finish. We're reviewing our production process to ensure our made-to-order blinds consistently reflect the high standards we aim for.

Kind Regards
Karen

Rated 5 out of 5 stars

stewart is a great rep

stewart is a great rep. and did a great job!

6 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi John

We're so pleased to hear that our representative provided you with such great service. Thank you for taking the time to share your positive feedback; we truly appreciate it.


Kind Regards
Karen

Rated 5 out of 5 stars

I would definitely recommend Hillarys…

I would definitely recommend Hillarys Ireland what an amazing company to deal with from start to finish. There prices are very reasonable l love my new blinds. Thank you so much Ger Breen (advisor) Carrick, 315047 your an amazing person/ advisor to deal with and would not hesitate to recommend/ deal with you in the future

2 July 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Geraldine

We're so pleased to hear about your excellent experience from start to finish. It's wonderful that you found our team amazing to deal with and that you are absolutely delighted with your new blinds. Thank you for your high recommendation and lovely feedback for our adviser Ger.

Kind Regards
Karen

Rated 5 out of 5 stars

Everything was perfect from the moment…

Everything was perfect from the moment Ger arrived between our first visit of measuring to installing ger was very professional when installing he said it would be all done within 3 hrs. The blinds are great quality. Carrick 315047

4 June 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Jason
We are so pleased to hear about your perfect experience from start to finish! It's wonderful to know that the installation was professional and efficient, and that you are happy with the quality of the blinds. Thank you for your positive feedback and recommendation for Ger

Kind Regards
Karen

Rated 5 out of 5 stars

My curtains are fab !!

Excellent service, my curtains are great quality and look fab up, thank you.

12 July 2025
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Reply from Hillarys Ireland

Hi Patricia
,
We're so happy to hear that you are pleased with the quality of your curtains and that they look fabulous! Thank you for your kind words.

Kind Regards
Karen

Rated 5 out of 5 stars

Great service

Great service

5 July 2026
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Reply from Hillarys Ireland

Hi There

Thank you for taking the time to leave the feedback , we greatly appreciate this.

Kind Regards
Karen

Rated 5 out of 5 stars

Everything we were told would happen…

Everything we were told would happen did happen. A very precise timescale.

26 June 2026
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Reply from Hillarys Ireland

Hi Sean

We're so glad to hear that everything met your expectations regarding the timeline. We appreciate your kind words!
Thank you for taking the time to leave the feedback

Kind Regards
Karen

Rated 1 out of 5 stars

Nakita was an excellent person to deal…

Nakita was an excellent person to deal with & very understanding. I would strongly recomend him

3 July 2026
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Reply from Hillarys Ireland

Hi Rose

We are truly glad to hear about your positive experience with our team member. We appreciate your kind words.

Kind Regards
Karen

Rated 5 out of 5 stars

A fantastic job done

A fantastic job done - very professioanl

3 July 2026
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Reply from Hillarys Ireland

Hi Sinead

We're so pleased to hear that you had such a positive experience and found our work to be professional. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

I highly recommend all the staff I…

I highly recommend all the staff I dealt with in Hillarys ,so professional and helpful especially Jennifer Lynam from Hillarys Ireland

9 June 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Jean

We're happy to hear that you found our staff professional and helpful. We appreciate your positive feedback and recommendation for Jenny

Kind Regards
Karen

Rated 5 out of 5 stars

Philip the company rep was so friendly…

Philip the company rep was so friendly and helpful. He also fitted the blinds superbly and was very need.

26 June 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Ted

We're so pleased to hear about your positive experience and that our company representative was friendly and helpful. We're also glad the blinds were fitted superbly. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

Colin your installer has the perfect…

Colin your installer has the perfect approach, after supplying you with the options is patient and allows you time to make the right decision. No annoying pushy salesman stuff. Then a clean no hassle fitting. Delighted with the blinds.

However far to many follow up emails from the company… really annoying and too American!

2 July 2026
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Reply from Hillarys Ireland

Hi Eddie

We're so pleased to hear you're delighted with your new blinds and the fitting process. It's wonderful that our installer provided a patient and hassle-free experience. We also appreciate your feedback regarding the follow-up emails and will certainly take this into consideration to improve our customer experience.

Kind Regards
Karen

Rated 5 out of 5 stars

I spoke with Jenny yesterday from…

I spoke with Jenny yesterday from County Meath and she was the most helpful customer services person I have ever spoken to, and at 61 that says a lot! She was so helpful and totally resolved my problem, she was a delight I wish there were more like her on the other of end of calls like this ! Thank you Céranne Litton

1 July 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Ceranne

We're so happy to hear about your excellent experience with our customer service team. It's wonderful to know that your problem was completely resolved and that you found the assistance so helpful. Thank you for sharing your kind words for Jenny very much appreciated

Kind Regards
Karen

Rated 5 out of 5 stars

I have nothing but praise for the help…

I have nothing but praise for the help Moyà McKeon gave today - I have had nothing but problems over the last year with the Hillary’s in the uk - it has caused me and my health condition to flare up and I have suffered badly from the stress. Yet she took the call and took control where the uk team seem not interested passed from one pillar to the next. No one taking ownership for the poor service I have received etc etc constantly chasing and getting nowhere.
I am hoping that Moyà is my saviour and will get this sorted she seems like a lady that will.
The uk team can learn a lot from the lengths that Moyà went to in order to get some movement on this.
Thank you Moyà pure gem.
But I will be looking for compensation as I found I could have got what I got from Hillary’s provided cheaper and installed in better times.
I will not use Hillary’s again but will say the teams all need to be trained to be like Moyà

2 July 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Kerry

We truly appreciate you taking the time to share your detailed feedback regarding your recent experience. We are genuinely sorry to learn about the significant stress and health issues you've endured due to the challenges you've faced over the past year. It is clear that your journey has been frustrating, and we sincerely regret that our service did not meet your expectations initially.

We are, however, very pleased to hear about the exceptional assistance you received from our team member Moya We are proud to have individuals who are dedicated to taking ownership and providing the support our customers need, especially when navigating difficult situations. Your kind words about their efforts are greatly valued, and we will certainly share your praise with them. We are committed to ensuring all our team members embody the same level of commitment and customer care.

Kind Regards
Karen


We understand your concerns regarding pricing and installation times, and we acknowledge your decision not to use our services again. We are continuously working to improve our processes and customer experience, and your feedback is invaluable in guiding these efforts. We are dedicated to learning from your experience to prevent similar situations for other customers in the future.

Rated 1 out of 5 stars

Would NOT recommend.

Filled out online form for appointment beginning of June. Received a call next day, nearest appointment for Dublin was 19th June. Fitter came on 19rh June, measured up, 5 windows in total standard size. However, every blind l picked l was told wasn't available in my measurements. I was picking plain cream or ivory roller blinds. The fitter then realised it could be the new app which was new on his tablet that could be causing the problem so he left and told me he'd get onto the office and I'd receive a call on Mon 22nd June. Long story short, its now 2nd July, I've sent 4 emails no reply. Phoned once told I'd receive a call back, nothing!! Called fitter, no return call. Text him twice, eventually replied with "he'd call the office, and someone would call me" again Nothing!!! Won't be going with them no matter what they come back with!!

19 June 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Caragh

We are very sorry to hear about the difficulties you experienced with your recent appointment and the subsequent lack of communication. We understand your frustration with the issues encountered during the measurement and the delay in receiving a follow-up. We are actively reviewing our processes to prevent similar situations and improve our communication. We appreciate you bringing this to our attention.

Kind Regards
Karen

Rated 5 out of 5 stars

From making our online appointment to…

From making our online appointment to meeting your agent Mark. He professional polite,manner made the process very easy and his reassurance gave us confidence .
We received instant emails with invoice, date of delivery. Mark communicated excellently answering any queries we had regarding our choice etc. We were quoted a very competitive price less than other local
suppliers. We can not recommend hillarys and Mark more. We are 100 % over the moon with our new timeless blinds .

2 July 2026
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Reply from Hillarys Ireland

Hi Mairead

We are so pleased to hear about your positive experience, from the easy online appointment to the excellent service you received. It's wonderful that you are so happy with your new blinds.
Thank you for taking the time to leave the lovely feedback

Kind Regards
Karen

Rated 2 out of 5 stars

The blind is too short on the width if…

The blind is too short on the width if the door . I can see daylight . Anyone would be able to look in .also the little pole on the bottom of the blind is a joke . No ending on each side. U could take ple out. Im so annoyed . I paid 200e which is a lit of money and I could have bought same in Harry corry for quarter of the price. I hope ye will make this right

23 June 2026
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Reply from Hillarys Ireland

Hi Sheila

We appreciate you taking the time to share your feedback regarding the blind. We are concerned to hear about the issues with the width and the bottom pole, and we understand your frustration with the product not meeting your expectations, especially given the cost. We are reviewing your comments to ensure we address these points.
Can you please give us a call through to customer service free phone 1800882916

Kind Regards
Karen

Rated 3 out of 5 stars

Still waiting for fitter to secure the…

Still waiting for fitter to secure the chain on the blind

1 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Sue

We are sorry to hear about the delay with your blind fitting. We are looking into this for you. We will revert to you in due course.
Thank you for your patience.

Kind Regards
Karen

Rated 5 out of 5 stars

Mark was very easy to work with

Mark was very easy to work with, great process, very helpful and excellent job done on blinds

1 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Maire

We're so pleased to hear that the process was great and that you are happy with the excellent job done on your blinds. Thank you for your kind feedback!

Kind Regards
Karen

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