Hikepros Reviews 11

TrustScore 3 out of 5

3.1

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Company details

Written by the company

Hikepros is committed to designing the highest quality and most affordable tactical equipment (ballistic helmets, body armor, ballistic plates) to provide comprehensive safety protection for soldiers, police and all those in need.


Contact info

3.1

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great product great service

These guys are legit. I work for ambulance and wanted a stab vest for work. Changed my mind after I ordered and wanted level 3 plates aswell. They were unable to change my order and I had to buy the plates separate but they did throw in a second stab vest ($130 value) for free. Can’t say enough good things. They were prompt in their replies to service email and more than helpful. Highly recommend and I will be back soon for more kit

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great order

I had an order that gott lost across the border and they promptly issued a replacement. The product is as advertised and i super comfortable/ warm especially in this winter.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

THIS PLACE WILL NOT REFUND ME

THIS PLACE WILL NOT REFUND ME. I wanted to return my package because it didn’t fit properly and they keep coming up with excuses to postpone a refund. This first bad review I put up they asked me to take down but that’s not going to happen again until I get my money back.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Received partial order and no real way…

Received partial order and no real way to contact them to rectify where the rest of my order is.

24 September 2025
Unprompted review
Hikepros logo

Reply from Hikepros

Hi there,
We apologize for the delay.
We tried to locate your order by your name, but unfortunately, we were unable to find it. Please send me your order email address or order number (or contact our customer service at support@hikepros.com). We will typically respond within one business day.
Thank you again for your cooperation.
Best regards.

Rated 1 out of 5 stars

Hikepros.com is a fraudulent online…

Hikepros.com is a fraudulent online store that you should avoid at all costs. This scam website claims to sell various products at very low prices, but will either send you counterfeit or inferior goods, or nothing at all. This is exactly what happened to me: I bought a "stab proof" vest which an ordinary kitchen knife went right through like butter. If I was stabbed, I'd be dead.
When I requested a return the company tried to blame me by saying I should have bought another of their "stab proof" products, then said they would provide refund if I incurred the shipping and tariff expenses of returning it to England versus the cost of $82. Note that the product originally came from the US via UPS and that their own website states that they have distribution centers in the US.and then "inspect the merchandise for its value".

26 August 2025
Unprompted review
Hikepros logo

Reply from Hikepros

Hello there,
Thank you for reporting your issue.
We have verified that you ordered a plate carrier for USD 82, which does not include plates. This is clearly stated in our product description.
First, we offer stab-proof vest on our website, which include both the plate carrier and stab-proof plates, typically priced at over USD 300.
In addition, we also sell plate carriers, as some customers may already have their own plates. These typically cost between USD 100-, and the product description clearly states that they do not include stab-proof plates.
However, if you ordered a plate carrier for USD 82 and expected it to include bulletproof and stab-proof plates costing over USD 300, this is simply not possible.
Finally, if you are dissatisfied with the product in any way, you can contact us within 30 days of receipt for a return and refund. Please feel free to do so.
Kind regards.

Rated 1 out of 5 stars

Ordered from this company on July 24

Ordered from this company on July 24. Here it is August 14 and still no delivery or delivery date. Notified the company numerous time, get no phone call just e mails. They keep telling me the package is coming. I called UPS, they said they don't have the package. The hiker pro company told me UPS cancelled all their flights out of Hong Kong. So why did the company tell me the package is coming when there is no flights. I have been lied to for almost 3 weeks. Just some sound advice, do not order from this company. You will get a bad experience and no package. There are so many other good companies, please don't get fooled like I did. They don't even have the courtesy to call you. Please go somewhere else.Finally recieved it on Aug 18, you don't the math

13 August 2025
Unprompted review
Hikepros logo

Reply from Hikepros

Hello there,
We apologize for the delay.
As we communicated via email, the volcanic eruption affected shipping routes, causing UPS flight delays. As a result, your package took three weeks to arrive at your address. We apologize for this and have immediately refunded the shipping fee. Thank you for your understanding.
If you have any further questions, please email support@hikepros.com and we will promptly address them.
Best regards.

Rated 1 out of 5 stars

Fake bullet proof helmet

Fake bullet proof helmet , counterfeit not made in the USA sold as nij level IV armor. I wouldn't even use it as a bump helmet. There should be something legally done to this company.

25 November 2024
Unprompted review
Hikepros logo

Reply from Hikepros

No matter if you have any questions, you can contact us for exchange or return and refund, please don't worry.

Rated 1 out of 5 stars

Chineseium Ballistic Armor Scam, Stay Away

The channel "Going Ballistic" on YouTube, video name "Level 4 Ballistic Helmet! Real or Scam?" says everything that needs to be said.

Their "Level 4 Armor" doesn't even stop M193 5.56mm Ball ammo from 100yrds (M193 rounds are rated for Level 3 Armor). This kind of advertising will get people killed, don't care where you guys are from, you ought to be ashamed of yourselves. You want to sell your junk? Then advertise it as airsoft and stop pushing your crap to law enforcement. It should be illegal for you to make fake advertisements for life saving equipment.

Also, STOP buying this crap to "test it", its how these companies make their money.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Impeccable

Without a doubt, I think Hikepros is a great value for money. Especially the tactical vest is especially great, the workmanship, material, and details are impeccable, and it can provide good protection in military strikes, which is really great.

31 July 2024

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