Highfield Plumbing and Heating Reviews 

I had a problem with my boiler affecting both central
heating and hot water.
Highfield arranged a visit very quickly and Martin
arrived duly on time.
The problem was diagnosed and rectified quickly
and efficiently.
I certainly recommend Highfield as my they are
a very polite, professional and attentive company to deal with.

I have had two problems which Craig has promptly sorted out.

I first had a leak in my bathroom, this turned out to be my stop tap, I rang Craig and he came straight out that day when he said he would and fixed it.

My second was a Boiler Service, but it was making a really strange noise even after it had passed all it's checks, so Craig again came straight back out to check it and it appears it's been fine ever since.

I was most impressed by the fact that Craig turned up when he said he would, in my experience with workmen, it's rare! He was always polite and finished the jobs he cane to do.

I would definitely recommend to other people.

Thanks for a great service.

Issue with Boiler, they came and fixed the issue very quickly

Very friendly and experienced engineer. He happily talked through what he was doing and once he had resolved the issue checked that we (customer) understood. Engineer ensured that we had contact details in case of any further issues. Very good customer service and I highly recommend Martin.

Martin was friendly and very helpful. He fixed a leaking water pipe and isolated a leak on our four year old boiler, which had frozen up during the cold snap. He arranged for a Worcester Bosch engineer to come out the following day to replace a part on the boiler that had failed as it was still under warranty.
He explained what he was doing throughout.
Thanks for all your help!

Friendly, attentive and professional service, with quick responses, not only quick to answer queries but in attending to the issue also. We’re grateful to Highfield in fixing our boiler issue, particularly as it was the coldest of January weekends! They also kept within the bracket of their approximate quote - that is always reassuring.

Had a plumbing issue that was diagnosed, explained & fixed within 40 mins A first class service carried out by a friendly & professional plumber.
Very grateful for finding the time to fit my job in during a cold snap which other companies couldn't.

We booked a boiler service for the first time with Highfield. Excellent communication with Sarah in the office. The lads turned up when expected, got on with the service quickly, and left the space nice and tidy. I will certainly be using this company again!

Responded quickly to our issue and kept us informed through all stages.
Clear and accurate around timings of visits etc.
Very polite , clear advice

I have used Highfield Plumbing and Heating for many years and have never been disappointed. They are trustworthy, professional, knowledgeable and prompt.

This is the second service that we have had carried out by Highfield, and we will continue to use them. They turn up promptly, and do a thorough job at a competetive price. The engineers are friendly and polite, and we are happy to rate them five stars.

Gas works were being done outside my tenanted property on a Friday. During reconnection, engineers noted gas pressure drop. Attributed it to a potential leak within the property. Supply was disconnected till leak was rectified. Contacted Highfield Plumbing and Heating. Spoke to Sarah who coordinates works who very quickly got back to me engineer’s visit the next day. Unfortunately the engineer was unwell but another engineer was arranged. Martin was efficient, courteous and reassuring and on time. Could track his progress.
Courtesy, competence, reliability, honesty and integrity is what I value in trades people. Highfield has always shown these qualities. I do not quibble over cost as I trust them never to over charge me, do anything that does not need to be done or inflate prices. Use company regularly and is my go to trusted trader. Highly recommended.

Kept us informed very professional

Initially requested an inspection, yearly check and we found other parts failing so due the safety reasons we decided to replace the boiler with a new one. I appreciate Martin’s flexibility and quick reply so they came on a Sunday and fit our new boiler. My kids were happy to have back the heating so I really appreciate all effort from this team. Highly recommend for others and we will continue to work together for future checks or repairs. Thank you !

Wanted a second opinion on a boiler repair +/- a quote for replacement. Was ready to get a new boiler if it wasn't repairable and he could easily have sold me this. But, was honest and repaired the boiler after the first engineer we had out told us it wasn't possible.

Great service, needed someone to look at a faulty boiler, came same day and charged standard boiler service fee which was very reasonable and cleaned all elements of the boiler not just a safety check. Craig was knowledgeable and friendly, even showed me how to change the pump head as we couldn’t get a new one that day, to save me revisit costs. Will be my first call for any plumbing needs.

Second time I have used Highfield plumbing and the service was excellent. Arrived on time, great communication, job completed to a high standard. Very happy customer.

Martin did a good job of installing new Worcester boiler despite some challenging piping. There were a few post-install issues (a couple of leaks) but both Martin and Craig were quickly on site to rectify and offered some useful advice on some deficient piping issues lathered in the system which was appreciated

Very positive experience with this company in fact we are commissioning them for more work. They are professional, reliable & consistent in their skilled practices. Politeness that goes a long way in my view & customer service that is outstanding. I highly recommend them.

Great availability for a last minute appointment. Kept me updated on arrival time and which engineer would be coming. The gas engineers were very professional and quick when carrying out the boiler service. Really happy with the service would use again.